mspaint won't open

using Win xp, home ed., sp2
mspaint.exe is located in C:\I386 but will not open. I get an error
message: paint has encountered a problem and needs to close. Paint is not
listed in the programs directory under "add/remove programs" nor under
Accessories. I'd appreciate any suggestions for getting it working.

thanks...........jim
--
gr8 art at www.artbynowicki.com

"jimrich" wrote:

using Win xp, home ed., sp2
mspaint.exe is located in C:\I386 but will not open. I get an error
message: paint has encountered a problem and needs to close. Paint is
not listed in the programs directory under "add/remove programs" nor
under Accessories. I'd appreciate any suggestions for getting it working.

First, the files being located in the \I386 folder are not meant to be
executed. In fact, they are compressed (eg. MSPAINT.EX_) in most cases.
The executable file (MSPAINT.EXE) is located in the %windir%\System32
folder. Create a shortcut to that file if this shortcut is missing.

If the problem persists, this article may help no matter if the error
message differs from yours.
http://support.microsoft.com/kb/185501/en-us

--
d-d

this solved the problem: Click Start, Run and type mspaint.exe (Press ENTER)

thanks.....jim
--
gr8 art at www.artbynowicki.com


"Detlev Dreyer" wrote:

"jimrich" wrote:

using Win xp, home ed., sp2
mspaint.exe is located in C:\I386 but will not open. I get an error
message: paint has encountered a problem and needs to close. Paint is
not listed in the programs directory under "add/remove programs" nor
under Accessories. I'd appreciate any suggestions for getting it working.

First, the files being located in the \I386 folder are not meant to be
executed. In fact, they are compressed (eg. MSPAINT.EX_) in most cases.
The executable file (MSPAINT.EXE) is located in the %windir%\System32
folder. Create a shortcut to that file if this shortcut is missing.

If the problem persists, this article may help no matter if the error
message differs from yours.
http://support.microsoft.com/kb/185501/en-us

--
d-d

"jimrich" wrote:

using Win xp, home ed., sp2
mspaint.exe is located in C:\I386 but will not open.

Addendum: If "MSPAINT.EXE" is missing in the %windir%\System32 folder,
reinstall Paint via Control Panel Add/Remove Software Add/Remove
Windows Components Accessories and ... Accessories.

--
d-d

"jimrich" wrote:

this solved the problem: Click Start, Run and type mspaint.exe (Press ENTER)

thanks.....jim

You're certainly welcome. I was posting a follow-up message (addendum)
meanwhile, just ignore that message.

--
d-d