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#1
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Desktop slow in loading,...
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal System type : 64-bit operating system and (external hard drives) (8500) WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (780) Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is there a way to check what may be the problem? Thanks, Robert |
#2
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Desktop slow in loading,...
Robert in CA wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal System type : 64-bit operating system and (external hard drives) (8500) WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (780) Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is there a way to check what may be the problem? Thanks, Robert You might check to see what processes or programs are running in the background by looking at Task Manager (Ctrl-Alt-Del) at the Processes tab. Or downloading and using Process Explorer to look at it better. (the assumption here being that the problem is due to some other processes running in the background, and not some malware, for example) Process Explorer is at this site if you want to try it: https://docs.microsoft.com/en-us/sys...cess-utilities. Running msconfig at the command prompt level can also show you what is loaded. If you have any idea of what changed or was added or deleted during the last couple of days, that might also be of help. Others will probably have some even better ideas. And if all else fails, you can always consider using System Restore to go back to a date preceding this problem. |
#3
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Desktop slow in loading,...
Bill in Co wrote:
Robert in CA wrote: I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal System type : 64-bit operating system and (external hard drives) (8500) WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (780) Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is there a way to check what may be the problem? Thanks, Robert You might check to see what processes or programs are running in the background by looking at Task Manager (Ctrl-Alt-Del) at the Processes tab. Or downloading and using Process Explorer to look at it better. (the assumption here being that the problem is due to some other processes running in the background, and not some malware, for example) Process Explorer is at this site if you want to try it: https://docs.microsoft.com/en-us/sys...cess-utilities. Running msconfig at the command prompt level can also show you what is loaded. If you have any idea of what changed or was added or deleted during the last couple of days, that might also be of help. Others will probably have some even better ideas. And if all else fails, you can always consider using System Restore to go back to a date preceding this problem. You can use Sysinternals Process Monitor and enable the "boot logging" option. But my experience is, there could be something slowing a machine down, you look in the trace, and there's a "20 second gap" with no disk I/O showing and the CPU is railed. The trace doesn't say a thing about what is happening. And this is disconcerting, and leaves you no further ahead. The Windows Performance Analyzer would likely uncover a similar thing. It would show the names of some things, but if it's a SVCHOST, there's no way to be certain what thing inside the SVCHOST that might be. Let's just say the "answer probably isn't impossible to get" but the "answer isn't easy to get" either. Think of it as an "advanced student" activity, one outside my pay scale. As I've run into a few cases where I made zero progress with problems like this. While Mark Russinovich was able to trace a slowdown (in one of his "how to" articles) to a mapped network share that was unavailable, not many people have exactly that problem. I don't have anything mapped here, and only do transient file sharing (i.e. when I want a file, only then do I look for the other machine). I don't keep mounts nailed up here, so they cannot do a sneak attack when unavailable :-) The activity could be due to an AV program. And sometimes, even when you think you've removed such a program, crap like that is *still* running. Paul |
#4
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Desktop slow in loading,...
Maybe I jumped the gun because all is back to normal
but for several days it was noticeably slower. Robert |
#5
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Desktop slow in loading,...
I've read every ones comments and are useful but as
I said to Paul it's back to normal, Only the left light was active, I doubt it's the HD but's possible and I have spare formatted HD's if that's the case. I prefer not to sleep or hibernate modes unless Paul directs me to for some diagnostic reason. Thanks all for your help, Robert |
#6
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Desktop slow in loading,...
The problem seems to have returned off/on
so I am using system tools for disk cleanup and defraging. If you think CCleaner would be better I would appreciate a clean link and how to use it because I know you can do serious damage with CCleaner. As far as the A/V programs, as you know I've had these for years and I constantly keep them up to date. Could this also be the PSU going out? Thanks, Robert |
#7
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Desktop slow in loading,...
Robert in CA wrote:
The problem seems to have returned off/on so I am using system tools for disk cleanup and defraging. If you think CCleaner would be better I would appreciate a clean link and how to use it because I know you can do serious damage with CCleaner. As far as the A/V programs, as you know I've had these for years and I constantly keep them up to date. Could this also be the PSU going out? Thanks, Robert No, it's not PSU. It could be disk, if the disk was consistently slow too after the desktop appears and you're using the computer. In the example here, I used HDTune to verify my disk is good. The benchmark trace is good in this case. http://www.hdtune.com/files/hdtune_255.exe https://i.postimg.cc/rpJpKMTR/no-domino-flaws-here.gif ******* If you want to try your hand at using a Windows tool to trace boot activity, you can try this. https://helgeklein.com/blog/2013/07/...rder-analyzer/ This thing is a "stub installer". If you were downloading the whole DVD-sized package, ticking all the boxes would be gigabytes of stuff. But if you just get some tools, it's not too bad (a couple hundred megabytes maybe). https://www.microsoft.com/en-us/down....aspx?id=30652 Windows Performance Toolkit (WPT) Once the stub installer has finished installing, then you look for "wpr.exe" and "wprui.exe" as in the example. But Helge is giving the simplest and mildest test case imaginable for demonstrating how it works. Many times you will uncover more of a puzzle than anything. In the example, you'd do this when you were all finished and wished to undo one of the test flags that was applied early in the procedure. The times I've used tracing tools, I didn't bother with doing this stuff. wpr -disablepagingexecutive off The information at the bottom of the web page, is an advertisement for a commercial tool, and not part of WPR. And that's why I'm hesitant to dig into the problem that way. I've been singularly unimpressed with the progress I've made with that tool. I might see a period of CPU activity, some SVCHOST is doing it, I can't find out what services are in the service host at the time, and so on. Just becomes a dead end. And the tracing only starts, when the tracing subsystem comes online. Which is probably reasonably early. Most of the time, it's going to be activities other than the kernel loading, which represent a problem. It's a Ring 3 activity at fault, and it really should show in the trace, unless it's a malware or something that knows about ETW. Paul |
#8
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Desktop slow in loading,...
Paul wrote:
Robert in CA wrote: The problem seems to have returned off/on so I am using system tools for disk cleanup and defraging. If you think CCleaner would be better I would appreciate a clean link and how to use it because I know you can do serious damage with CCleaner. As far as the A/V programs, as you know I've had these for years and I constantly keep them up to date. Could this also be the PSU going out? Thanks, Robert No, it's not PSU. It could be disk, if the disk was consistently slow too after the desktop appears and you're using the computer. In the example here, I used HDTune to verify my disk is good. The benchmark trace is good in this case. http://www.hdtune.com/files/hdtune_255.exe https://i.postimg.cc/rpJpKMTR/no-domino-flaws-here.gif ******* If you want to try your hand at using a Windows tool to trace boot activity, you can try this. https://helgeklein.com/blog/2013/07/...rder-analyzer/ This thing is a "stub installer". If you were downloading the whole DVD-sized package, ticking all the boxes would be gigabytes of stuff. But if you just get some tools, it's not too bad (a couple hundred megabytes maybe). https://www.microsoft.com/en-us/down....aspx?id=30652 Windows Performance Toolkit (WPT) Once the stub installer has finished installing, then you look for "wpr.exe" and "wprui.exe" as in the example. But Helge is giving the simplest and mildest test case imaginable for demonstrating how it works. Many times you will uncover more of a puzzle than anything. In the example, you'd do this when you were all finished and wished to undo one of the test flags that was applied early in the procedure. The times I've used tracing tools, I didn't bother with doing this stuff. wpr -disablepagingexecutive off The information at the bottom of the web page, is an advertisement for a commercial tool, and not part of WPR. And that's why I'm hesitant to dig into the problem that way. I've been singularly unimpressed with the progress I've made with that tool. I might see a period of CPU activity, some SVCHOST is doing it, I can't find out what services are in the service host at the time, and so on. Just becomes a dead end. And the tracing only starts, when the tracing subsystem comes online. Which is probably reasonably early. Most of the time, it's going to be activities other than the kernel loading, which represent a problem. It's a Ring 3 activity at fault, and it really should show in the trace, unless it's a malware or something that knows about ETW. Paul Once it gets down to that damn svchost thing, I usually throw in the towel. :-) |
#9
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Desktop slow in loading,...
I ran defrag and disk cleaner from system tools
and then had to shut the computer down because I had to go somewhere. When I booted the 8500 in came back with Configuring Window updates 100% complete Do Not Turn off your computer. It's been like this for 10 minutes. It seems like its hung up but I'm leery to turn it off or try resetting it because I may screw something up. Thoughts/suggestions? Robert |
#10
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Desktop slow in loading,...
Robert in CA wrote:
The problem seems to have returned off/on so I am using system tools for disk cleanup and defraging. If you think CCleaner would be better I would appreciate a clean link and how to use it because I know you can do serious damage with CCleaner. As far as the A/V programs, as you know I've had these for years and I constantly keep them up to date. Could this also be the PSU going out? Thanks, Robert I'd recommend you stay away from CCleaner as I doubt that is going to solve this, and you're right, you can do damage with stuff like registry cleaning. Sounds like you've got something else going on, something possibly running in the backgrounds that is stealing CPU time. That's going to be a challenge to figure out, I think. |
#11
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Desktop slow in loading,...
Yes but what is running in the background?
Robert |
#12
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Desktop slow in loading,...
On 1/20/2019 6:50 PM, Robert in CA wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal System type : 64-bit operating system and (external hard drives) (8500) WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (780) Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is this at boot? Might try sleep or hibernate to see if that also takes a long time to wake up. Is there a way to check what may be the problem? Thanks, Robert This is the first place I'd look Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Do you really need all that? Any of them update recently? Might be able to keep them from loading with autoruns or msconfig and see which, if any, is problematic. I use Comodo and that seems to be the biggest contributor to boot time. I'd also try running disk cleanup and bleachbit to get rid of the huge amount of junk that browsers accumulate. I've tried CCleaner, but never found it to be any better...and it trashed my win10 last time I used it, but more likely caused by the carpenter than the hammer. ;-( |
#13
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Desktop slow in loading,...
In message , Mike
writes: On 1/20/2019 6:50 PM, Robert in CA wrote: [] The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is this at boot? Might try sleep or hibernate to see if that also takes a long time to wake up. [] That's a good question. By "the desktop ...long time to load", do you mean "the machine ... long time to boot"? Everyone I've read in the thread (with the possible exception of JJ) has assumed that that _is_ what you mean, but I just thought I'd ask for clarification: does the desktop take a long time to load at other than boot times, such as when (for reasons best known to druids) the machine decides to re-draw the desktop? Or is it only at boot? -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf Apologies to [those] who may have been harmed by the scientific inaccuracies in this post. - Roger Tilbury in UMRA, 2018-3-14 |
#14
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Desktop slow in loading,...
On Sun, 20 Jan 2019 18:50:25 -0800 (PST), Robert in CA wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal System type : 64-bit operating system and (external hard drives) (8500) WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (780) Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem is with the 8500; The last couple of days the desktop seems to be taking an abnormally long time to load. Is there a way to check what may be the problem? Thanks, Robert If the harddisk LED (on the computer case) is constantly lit when the desktop loads, chances are that one of the harddisk is worn out and is trying hard to read disk sectors which are getting difficult to read. So, check the harddisk health using a harddisk reporting/diagnostic tool. If the problem is indeed a worn out harddisk, get a new one, ASAP. |
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