recovery console loop

can anyone help please - I had initiated recovery console but was unable to get past admin. password - didn't use one in original setup ( XP pro ), have now been infected with " backdoor. trojan " virus and cannot remove it. Now when I reboot, I cannot sto
p recovery console from starting - I still have the option but the arrow keys do not alter the selection! I have tried all the suggested passwords that all you people have spoken of but am at a loss as to what to do next. I've tried to reboot from cd-rom b
ut it continues to go to recovery console! any advice? - out the office window is repeatedly being considered!
--
Abe

"abe" wrote in message
...
can anyone help please - I had initiated recovery console but was unable
to get past admin. password - didn't use one in original setup ( XP pro ),
have now been infected with " backdoor. trojan " virus and cannot remove it.
Now when I reboot, I cannot stop recovery console from starting - I still
have the option but the arrow keys do not alter the selection! I have tried
all the suggested passwords that all you people have spoken of but am at a
loss as to what to do next. I've tried to reboot from cd-rom but it
continues to go to recovery console! any advice? - out the office window is
repeatedly being considered!
--
Abe

One of these procedures might work:

Press your keyboard Num Lock key one time, that might make the arrow keys
work.

Remove the HDD and install it into another NTFS based computer, as a primary
slave or as a secondary slave or master. Run fully updated antivirus against
it and then put it back into your computer.

Boot from the CD and try a repair re-installation.

--
Abe


"WinGuy" wrote:

"abe" wrote in message
...
can anyone help please - I had initiated recovery console but was unable
to get past admin. password - didn't use one in original setup ( XP pro ),
have now been infected with " backdoor. trojan " virus and cannot remove it.
Now when I reboot, I cannot stop recovery console from starting - I still
have the option but the arrow keys do not alter the selection! I have tried
all the suggested passwords that all you people have spoken of but am at a
loss as to what to do next. I've tried to reboot from cd-rom but it
continues to go to recovery console! any advice? - out the office window is
repeatedly being considered!
--
Abe

One of these procedures might work:

Press your keyboard Num Lock key one time, that might make the arrow keys
work.

Remove the HDD and install it into another NTFS based computer, as a primary
slave or as a secondary slave or master. Run fully updated antivirus against
it and then put it back into your computer.

Boot from the CD and try a repair re-installation.


Number lock ok, arrows refuse to operate once system selection screen is up. Have removed the HDD and installed it into my childrens computer and scanned it; no virus detected. Have reinstalled it into my computer but the same fault occurs - it will not select windows to boot from, and will not boot from the cd-rom. Any ideas?

"abe" wrote in message
...

--
Abe


"WinGuy" wrote:

"abe" wrote in message
...
can anyone help please - I had initiated recovery console but was
unable
to get past admin. password - didn't use one in original setup ( XP
pro ),
have now been infected with " backdoor. trojan " virus and cannot remove
it.
Now when I reboot, I cannot stop recovery console from starting - I
still
have the option but the arrow keys do not alter the selection! I have
tried
all the suggested passwords that all you people have spoken of but am at
a
loss as to what to do next. I've tried to reboot from cd-rom but it
continues to go to recovery console! any advice? - out the office window
is
repeatedly being considered!
--
Abe

One of these procedures might work:

Press your keyboard Num Lock key one time, that might make the arrow
keys
work.

Remove the HDD and install it into another NTFS based computer, as a
primary
slave or as a secondary slave or master. Run fully updated antivirus
against
it and then put it back into your computer.

Boot from the CD and try a repair re-installation.


Number lock ok, arrows refuse to operate once system selection screen is
up. Have removed the HDD and installed it into my childrens computer and
scanned it; no virus detected. Have reinstalled it into my computer but the
same fault occurs - it will not select windows to boot from, and will not
boot from the cd-rom. Any ideas?

Yes. It *must* be able to boot from the CD-Rom. This is a low level "before
Windows even thinks about booting any part of itself whatsoever" option
available in BIOS. Is it even trying to boot from the CD-Drive before it
goes into the Recovery Console? Remember, we can not see your monitor so it
helps if we don't have to guess about the very exact sequence of events that
lead up to you ending up in the Recovery Console.

Go into BIOS and temporarily set it to boot from the CD-Rom drive (or set it
to be the 1st device to check to boot from). You might wish to set BIOS back
to the way it was, later. Be carefull to not change anything else in BIOS.
If you don't know how to get into your BIOS, check out this site:
http://www.numonics.com/support/bios.htm (just one of many informative
sites, I picked it at random)

Also, try your keyboard on another computer, just to rule out that it is
malfunctioning.

It is possible that the laser has died on the CD-Rom drive, or its
electronics (or its flat ribbon cable) is the problem.

If your computer normally gives one short beep upon a power-up, then is it
now giving a different kind of beep or a pattern of long and short beeps?