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Updates and XP
gls858 ) wrote
You can contact Microsoft and they will provide a copy of SP2 on CD for free or you can download it from their site. It includes all previous fixes. Thanks. What error messages are you getting when you get the BSOD? There's the rub. They started about 6 months ago and I meticulously sent the error reports to Microsoft and followed their advice, to no avail. The easier option became to hit the off button as soon as they appeared because the data - apart from numerous references to win32k.sys - were so varied. I can't read the minidump files and, as far as I can see, 'event viewer' does not record the crashes. I'll try to be more sensible if, or, rather, when, the next occurs and post it here. Tony. |
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#2
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Updates and XP
Tony wrote:
gls858 ) wrote You can contact Microsoft and they will provide a copy of SP2 on CD for free or you can download it from their site. It includes all previous fixes. Thanks. What error messages are you getting when you get the BSOD? There's the rub. They started about 6 months ago and I meticulously sent the error reports to Microsoft and followed their advice, to no avail. The easier option became to hit the off button as soon as they appeared because the data - apart from numerous references to win32k.sys - were so varied. I can't read the minidump files and, as far as I can see, 'event viewer' does not record the crashes. I'll try to be more sensible if, or, rather, when, the next occurs and post it here. Tony. Are you getting stop error message when it blue screens or does your machine just automatically reboot? If it's just rebooting, there is a parameter that will make it stop at the BSOD so that you can see the stop error. It would look something like this: Stop 0xc0000218 (0xe11a30e8, 0x00000000, 0x000000000, 0x00000000) UNKNOWN_HARD_ERROR You can search on the stop error message in the MS Knowledge Base. gls858 |
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