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Printer holds info in "queue"
Hi Cheryl,
I suggest two things, first in the printer que make sure your printer is not paused, or try pausing and unpausing. If that is ok, check all of the connections and make sure nothing came unplugged. If that is ok, I suggest restoring to an earlier date: STARTCONTROL PANELPERFORMANCE AND MAINTENANCERESTORE. One word of caution though, any software that you installed after the date yourestore to will be lost and you will have to download/reinstall that software. Hope that helps, email me if it doesn't, or even if it does as I am always willing to learn. Terry IT student -----Original Message----- Until today my printer worked fine. Now it won't print anything. when I check under "my computer", all the documents are in the queue. I can't get the computer to test print either. What is the problem? . |
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