Computer Slows To A Crawl

Thank you Bob. I will be calling Microsoft tomorrow.

Richard
-----Original Message-----
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services
phone
numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-
US;CNTACTMS

NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a
Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs
will
apply to additional support questions and issues that do
not qualify for the specific update in question.

-----Original Message-----
Microsoft acknowledges that Windows XP Service Pack 1,
a
broad update released last October, can cause
applications on some PCs to slow to a crawl. The
problem
stems from changes in Windows XP SP1's memory
management
system, and occurs when frequently run programs
allocate
and de-allocate large blocks of memory. Such programs
can
take up to 10 times longer to launch, Microsoft said.

Although a fix is available, it's not posted on the
general Windows Update site. Instead, users who
experience this problem must contact Microsoft Product
Support Services by phone to acquire the patch.

How do I find the phone number to obtain the patch to
fix
this problem? My computer goes into "LaLa Land" often
and I think this may be my problem.

Thanks.

Richard

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