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#1
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trojan has highjacked pc
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony |
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#2
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trojan has highjacked pc
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware |
#3
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trojan has highjacked pc
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony |
#4
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trojan has highjacked pc
On 01/11/2012 19:54, Tony wrote:
On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony further to above the sequence is press any key to load from cd setup is loading files setup is starting windows BSOD I have run Malwarebytes & chkdsk /f from cmd in safe mode. All to no avail. Tony |
#5
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trojan has highjacked pc
On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out CAUTION: If you format your drive all your data will be gone so that needs to be backed up first. You need to use a live Linux cd and an external drive |
#6
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trojan has highjacked pc
On 01/11/2012 21:18, philo wrote:
On 11/01/2012 02:54 PM, Tony wrote: On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out CAUTION: If you format your drive all your data will be gone so that needs to be backed up first. You need to use a live Linux cd and an external drive thanks. again, unfortunately now you've lost me, i'm afraid. Linux is something I read about but don't know what a live Linux cd is. I do have an external drive though. Also my pc hard disk is partitioned with all my data on drives other than "c" so I was hoping to reinstall windows to "c" & then access all my data from the other partitions. In the meantime I'll clean my disK & hoover out my cd rom |
#7
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trojan has highjacked pc
On 01/11/2012 22:51, Tony wrote:
On 01/11/2012 21:18, philo wrote: On 11/01/2012 02:54 PM, Tony wrote: On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out CAUTION: If you format your drive all your data will be gone so that needs to be backed up first. You need to use a live Linux cd and an external drive thanks. again, unfortunately now you've lost me, i'm afraid. Linux is something I read about but don't know what a live Linux cd is. I do have an external drive though. Also my pc hard disk is partitioned with all my data on drives other than "c" so I was hoping to reinstall windows to "c" & then access all my data from the other partitions. In the meantime I'll clean my disK & hoover out my cd rom I've now read up live Linux cd's, Ubuntu seems the most user friendly. I'm off to bed now but will try & create a live Linux cd tomorrow |
#8
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trojan has highjacked pc
"philo" " wrote in message
... On 11/01/2012 02:54 PM, Tony wrote: On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out snip Not necessarily a hardware problem... 0x0000007B: INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as hardware or a driver. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#9
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trojan has highjacked pc
"Tony" wrote in message
... On 01/11/2012 22:51, Tony wrote: On 01/11/2012 21:18, philo wrote: On 11/01/2012 02:54 PM, Tony wrote: On 01/11/2012 19:28, philo wrote: On 11/01/2012 02:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony You cannot format your drive from within a running OS you need to *boot* with your install cd be sure to back up your data first and scan it for malware Thanks. I can't access any files to back up. I've tried *booting* from my cd however after lots of files have copied I get the BSOD with this message STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000) Tony Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out CAUTION: If you format your drive all your data will be gone so that needs to be backed up first. You need to use a live Linux cd and an external drive thanks. again, unfortunately now you've lost me, i'm afraid. Linux is something I read about but don't know what a live Linux cd is. I do have an external drive though. Also my pc hard disk is partitioned with all my data on drives other than "c" so I was hoping to reinstall windows to "c" & then access all my data from the other partitions. In the meantime I'll clean my disK & hoover out my cd rom I've now read up live Linux cd's, Ubuntu seems the most user friendly. I'm off to bed now but will try & create a live Linux cd tomorrow Before you go wiping everything out, create a bootable Kaspersky Rescue CD (which is Linux-based) from the downloadable ISO file, and boot with it (with your network cable connected so it can go online to update). Click the option to update, then when the update is done, click to scan, and make sure you check mark the C: drive to be included in the scan. It will find any malware and give you the option to remove it. Write down everything it finds and post back with the info before you remove anything, if you need help determining if it's ok to remove something it finds. Kaspersky Rescue Disk 10 http://support.kaspersky.com/viruses/rescuedisk How to Use the Kaspersky Rescue Disk to Clean Your Infected PC - http://www.howtogeek.com/howto/36403...r-infected-pc/ You can also use its Linux operating system after the scan is done and closed, to mount your Windows drive, and use the file manager to copy your files to a USB stick, if desired. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#10
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trojan has highjacked pc
On 11/01/2012 06:28 PM, glee wrote:
"philo" " wrote in message ... On 11/01/2012 02:54 PM, Tony wrote: On 01/ You c snip Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out snip Not necessarily a hardware problem... 0x0000007B: INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as hardware or a driver. He's booting from a Windows CD malware and drivers don't figure into the equation at this point. |
#11
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trojan has highjacked pc
"philo" " wrote in message
... On 11/01/2012 06:28 PM, glee wrote: "philo" " wrote in message ... On 11/01/2012 02:54 PM, Tony wrote: On 01/ You c snip Then you have hardware problems too. Could be a dirty or scratched cd. your cd rom may be bad or need a dusting out snip Not necessarily a hardware problem... 0x0000007B: INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as hardware or a driver. He's booting from a Windows CD malware and drivers don't figure into the equation at this point. Yes, it could still be drivers, actually. He wrote: -press any key to load from cd -setup is loading files -setup is starting windows -BSOD Depending on his hardware, he may need drivers (F6 during setup) for his controller if he has a SATA controller and it's not set to IDE mode in the BIOS. If he needs those drivers and doesn't load them, he will get a 0x0000007B error. Advanced troubleshooting for "Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP http://support.microsoft.com/kb/324103 -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#12
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trojan has highjacked pc
On 11/1/2012 12:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony Have you tried running the repair option with the Windows XP set-up? Or are you using a different version of Windows? |
#13
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trojan has highjacked pc
On 11/1/2012 8:41 PM, sharonf wrote:
On 11/1/2012 12:18 PM, Tony wrote: stupidly I have allowed a file_restore trojan to highjack my pc. I have tried running system restore in safe mode with cmd. I have rub Malwarebytes in safe mode. System restore just freezes and Malwarebytes doesn't help either. I thought I might re-install Windows from CD but this says I have a newer version already and stops. I've tried to format C to allow installation from the cd but the drive won't unmount. Can I create, somehow, a bootable flash drive so that I can re-inatall from my CD? Any ideas would be very welcome. Tony Have you tried running the repair option with the Windows XP set-up? Or are you using a different version of Windows? Depending on your situation, this may help: http://www.ehow.com/how_4937440_fix-...een-death.html |
#14
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trojan has highjacked pc
On 11/01/2012 08:29 PM, glee wrote:
"philo" " wrote in message ... On 11/01/2012 06:28 PM, glee wrote: "philo" " wrote in message ... On 11/01/2012 02:54 PM, Tony wrote: On 01/ snipped for brevity Not necessarily a hardware problem... 0x0000007B: INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as hardware or a driver. He's booting from a Windows CD malware and drivers don't figure into the equation at this point. Yes, it could still be drivers, actually. He wrote: -press any key to load from cd -setup is loading files -setup is starting windows -BSOD Depending on his hardware, he may need drivers (F6 during setup) for his controller if he has a SATA controller and it's not set to IDE mode in the BIOS. If he needs those drivers and doesn't load them, he will get a 0x0000007B error. Advanced troubleshooting for "Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP http://support.microsoft.com/kb/324103 If the OP does in fact have an SATA drive and a non sp2/3 version of XP without the SATA drivers it would be normal for the setup to continue, then inform the user there is no drive avail to install XP on |
#15
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trojan has highjacked pc
"philo" " wrote in message
... On 11/01/2012 08:29 PM, glee wrote: "philo" " wrote in message ... On 11/01/2012 06:28 PM, glee wrote: "philo" " wrote in message ... On 11/01/2012 02:54 PM, Tony wrote: On 01/ snipped for brevity Not necessarily a hardware problem... 0x0000007B: INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as hardware or a driver. He's booting from a Windows CD malware and drivers don't figure into the equation at this point. Yes, it could still be drivers, actually. He wrote: -press any key to load from cd -setup is loading files -setup is starting windows -BSOD Depending on his hardware, he may need drivers (F6 during setup) for his controller if he has a SATA controller and it's not set to IDE mode in the BIOS. If he needs those drivers and doesn't load them, he will get a 0x0000007B error. Advanced troubleshooting for "Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP http://support.microsoft.com/kb/324103 If the OP does in fact have an SATA drive and a non sp2/3 version of XP without the SATA drivers it would be normal for the setup to continue, then inform the user there is no drive avail to install XP on Yes, that is what one usually expects to see, but it isn't always the case. You can get a 0x7B stop error instead..... it's been documented in the field many times. You can also get the stop error if you load SATA drivers via F6, and they are not the correct drivers. I am pointing out that it is a possible reason for his error, if he has a SATA controller in use. The fact that you have not seen the error in this situation doesn't mean it hasn't happened. It's been noted before in real-world practice. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
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