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#31
August 17th 08, 05:28 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Thanks Trevor for your reply.
I recall that yesterday I also had a lot of auto updates from Windows and perhaps this is the cause of the problem. I have emailed AVG and will also phone microsoft tomorrow to establish whether it was the update which caused the problem. I did not get a restart message at all - simply that the AVG update was unsuccessful so I am tipping it might be a Windows update problem which is the cause of my dilemma. Will wait until I speak to them tomorrow before I do a System Restore ad I do not want to go down that path unless absolutely necessary, being the computer idiot that I am :-) I still have no idea what a .bin file is except I have a feeling that it is a binary file which is obviously important to the running of the programmes and therefore I feel that the problem might be a Microsoft one. Anyway thanks again - will come back here and report solution WHEN I get it - hopefully tomorrow :-) -- Mallane "Trevor Lawrence" wrote: "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Exactly the same happened to my wife's computer. She panicked and stopped using it. I was not at home, so when I returned she asked me to check it out I could not see anything obvious, but I did notice a request to restart the PC. So I did this and AVG came good. If this had not have worked, I would have removed AVG, downloaded it again and reinstalled it. I can't figure out why this action by you did not correct the problem. Perhaps the .bin file (and the restart message) was from Microsoft Update. I wonder whether it would help to check out the Microsoft Update site -- Trevor Lawrence Canberra Web Site http://trevorl.mvps.org 
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#32
August 17th 08, 05:57 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
"Mallane" wrote in message ... Thanks Trevor for your reply. I recall that yesterday I also had a lot of auto updates from Windows and perhaps this is the cause of the problem. I have emailed AVG and will also phone microsoft tomorrow to establish whether it was the update which caused the problem. I did not get a restart message at all - simply that the AVG update was unsuccessful so I am tipping it might be a Windows update problem which is the cause of my dilemma. Will wait until I speak to them tomorrow before I do a System Restore ad I do not want to go down that path unless absolutely necessary, being the computer idiot that I am :-) I still have no idea what a .bin file is except I have a feeling that it is a binary file which is obviously important to the running of the programmes and therefore I feel that the problem might be a Microsoft one. Anyway thanks again - will come back here and report solution WHEN I get it - hopefully tomorrow :-) -- Mallane Yes, a .bin file is a binary file, used by programs. However, I just had a look at the AVG program files (in C:\Program Files\AVG\AVG8) and there are NO .bin files present So it must be some system file, most likely from Microsoft Update. The message that I saw was probably from Windows Update, and I just happened to see it and act on it. I wonder whether a restart of your computer would help. -- Trevor Lawrence Canberra Web Site http://trevorl.mvps.org
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#33
August 17th 08, 06:23 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Thanks again Trevor
Sounds like it then - I will phone Microsoft tomorrow before resorting to System Restore and keep you posted for future reference lol -- Mallane "Trevor Lawrence" wrote: "Mallane" wrote in message ... Thanks Trevor for your reply. I recall that yesterday I also had a lot of auto updates from Windows and perhaps this is the cause of the problem. I have emailed AVG and will also phone microsoft tomorrow to establish whether it was the update which caused the problem. I did not get a restart message at all - simply that the AVG update was unsuccessful so I am tipping it might be a Windows update problem which is the cause of my dilemma. Will wait until I speak to them tomorrow before I do a System Restore ad I do not want to go down that path unless absolutely necessary, being the computer idiot that I am :-) I still have no idea what a .bin file is except I have a feeling that it is a binary file which is obviously important to the running of the programmes and therefore I feel that the problem might be a Microsoft one. Anyway thanks again - will come back here and report solution WHEN I get it - hopefully tomorrow :-) -- Mallane Yes, a .bin file is a binary file, used by programs. However, I just had a look at the AVG program files (in C:\Program Files\AVG\AVG8) and there are NO .bin files present So it must be some system file, most likely from Microsoft Update. The message that I saw was probably from Windows Update, and I just happened to see it and act on it. I wonder whether a restart of your computer would help. -- Trevor Lawrence Canberra Web Site http://trevorl.mvps.org
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#34
August 17th 08, 06:26 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Trevor
I forgot to say I did reboot my computer thinking that would solve the problem but it was to no avail. I tried it twice both before uninstalling AVG and after reinstalling it so it sounds like it is a Windows update problem. Thanks for letting me know about their being no bin files in AVG - I would have no idea where to look for those :-) -- Mallane "Mallane" wrote: Thanks again Trevor Sounds like it then - I will phone Microsoft tomorrow before resorting to System Restore and keep you posted for future reference lol -- Mallane "Trevor Lawrence" wrote: "Mallane" wrote in message ... Thanks Trevor for your reply. I recall that yesterday I also had a lot of auto updates from Windows and perhaps this is the cause of the problem. I have emailed AVG and will also phone microsoft tomorrow to establish whether it was the update which caused the problem. I did not get a restart message at all - simply that the AVG update was unsuccessful so I am tipping it might be a Windows update problem which is the cause of my dilemma. Will wait until I speak to them tomorrow before I do a System Restore ad I do not want to go down that path unless absolutely necessary, being the computer idiot that I am :-) I still have no idea what a .bin file is except I have a feeling that it is a binary file which is obviously important to the running of the programmes and therefore I feel that the problem might be a Microsoft one. Anyway thanks again - will come back here and report solution WHEN I get it - hopefully tomorrow :-) -- Mallane Yes, a .bin file is a binary file, used by programs. However, I just had a look at the AVG program files (in C:\Program Files\AVG\AVG8) and there are NO .bin files present So it must be some system file, most likely from Microsoft Update. The message that I saw was probably from Windows Update, and I just happened to see it and act on it. I wonder whether a restart of your computer would help. -- Trevor Lawrence Canberra Web Site http://trevorl.mvps.org
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#35
August 17th 08, 07:25 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
It is a known problem with the AVG update. See below from the AVG forum:
http://freeforum.avg.com/read.php?12...,backpage=,sv= "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§Ú*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C(©¼«á3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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#36
August 17th 08, 07:43 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Thanks very much Smirnoff - that link was terrific! At least now I know
where the problem lies and will await advice from AVG about a fix. Trouble is that I uninstalled and reinstalled AVG Free so I don't have much idea about how well I am covered. Thanks very much - terrific information -- Mallane "Smirnoff" wrote: It is a known problem with the AVG update. See below from the AVG forum: http://freeforum.avg.com/read.php?12...,backpage=,sv= "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§ÚÂ*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C( ©Â¼Â«Ã¡3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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#37
August 17th 08, 09:43 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Known issue.. Caused by a corrupt update package (at AVG's servers). They
should fix this shortcly, and no user action is required. http://www.winhelponline.com/blog/er...anti-virus-80/ -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§Ú*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C(©¼«á3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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#38
August 17th 08, 09:52 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Thanks Ramesh - Smirnoff's post gave me the information I needed so hopefully
AVG will take action quickly to resolve the problem -- Mallane "Ramesh, MS-MVP" wrote: Known issue.. Caused by a corrupt update package (at AVG's servers). They should fix this shortcly, and no user action is required. http://www.winhelponline.com/blog/er...anti-virus-80/ -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§ÚÂ*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C( ©Â¼Â«Ã¡3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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#39
August 17th 08, 11:24 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Problem now solved. Right click AVG icon in system tray and click
"Update now" . "Mallane" wrote in message ... Thanks very much Smirnoff - that link was terrific! At least now I know where the problem lies and will await advice from AVG about a fix. Trouble is that I uninstalled and reinstalled AVG Free so I don't have much idea about how well I am covered. Thanks very much - terrific information -- Mallane "Smirnoff" wrote: It is a known problem with the AVG update. See below from the AVG forum: http://freeforum.avg.com/read.php?12...,backpage=,sv= "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§Ú*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C(©¼«á3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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#40
August 17th 08, 11:42 AM
posted to microsoft.public.windowsxp.general
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AVG 8.0
Happy to report that AVG have now corrected the problems. Thank you all for
your input! A happy camper here once again lol :-) -- Mallane "Mallane" wrote: Thanks Ramesh - Smirnoff's post gave me the information I needed so hopefully AVG will take action quickly to resolve the problem -- Mallane "Ramesh, MS-MVP" wrote: Known issue.. Caused by a corrupt update package (at AVG's servers). They should fix this shortcly, and no user action is required. http://www.winhelponline.com/blog/er...anti-virus-80/ -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "Mallane" wrote in message ... Hi, I am not sure whether I am in the right section or not but hope someone can help me. I have run AVG Free for ages but last night the update failed saying that there was a missing .bin file. This happened after I had installed the latest XP updates - could this be the problem? I have uninstalled and reinstalled the AVG Free programme but the response is the same. Since I have no idea what a .bin file is and whether the Microsoft update caused the problem or whether it is an AVG problem I hope someone can help me with this. Many thanks -- Mallane -- Mallane "Jerry" wrote: AVG8.0 has treated the AsusUpdate (7.13.04 ) as a trojan (a back door trojan). When I download the latest version or update it via the AsusUpdate program, it is locked by AVG as an threat alert !!! Reference: http://dlsvr03.asus.com/pub/ASUS/mb/...pdt_V71304.zip www.grisoft.com Regards -- Jerry Wong http://www.geocities.com/jerrywong.geo ¦ý§ÚÂ*Ì·Ó¥LªºÀ³³\¡B ¬ß±æ·s¤Ñ·s¦a¡A¦³¸q©~¦b¨ä¤¤¡C( ©Â¼Â«Ã¡3:13) But in keeping with his promise we are looking forward to new heaven and a new earth, the home of righteousness. (2 Peter 3:13)
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