Bcupdate2 utility is the solution...

No-Brainer, should equal solved. What is wrong with this picture, Dave?

--
All the Best,
Kelly

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2004 Windows MVP "Winny" Award

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"DaveyD" wrote in message
...
Hey Eric, I feel your pain: the solution is posted to
KB320397 on the MS Knowledge Base as you mention, and it is
a no-brainer. This is a simple utility/easy fix, and it
should be available to us for download (since it has been a
known bug since at least Win2k).

For some reason, Microsoft has chosen to not allow anyone
to download the fix for this known bug in the OS without
incurring cost or "incidents" for support (this would be
the decent thing to do since it fixes a design flaw). This
is especially irritating to me since I have built my own
computer (and have the OEM version). Microsoft Support
wants to send me to the OEM vendor (me) for support -LOL!
MS should just post the file for us to download as they
have done with other fixes (PLEASE).

If anyone has been luck enough to obtain this "holy grail,"
please let Eric and I know where we can get a copy of the
file. I will keep checking back on this forum with great
hope as I am tired of booting with the CD.

Good luck,

Dave

Yeah, thanks, I know what "OEM" means. My attempted point was that you
save money for a reason. You don't pay for ground shipping and then
complain the package hasn't arrived the next day.

Kelly wrote:

The letters "OEM" also have a meaning ....

OEM (original equipment manufacturer) refers to manufacturers who
resell other company's products under their own name. While OEM is
similar to (and often confused with) component integration, or value
added reselling, OEM specifically refers to one company re-labeling a
product to sell it under their own brand name.

The concept of OEM has been misunderstood in recent years, possibly
due to the fact that the single most popular use of the term is in
versions of Microsoft Windows provided to hardware vendors. In these
cases, Windows is not actually relabeled to match the manufacturer's
brand, but rather, continues to maintain its own identity as
"Microsoft Windows".

"httpd.confused" wrote:

I also built my own computer, but I have a retail version of WinXP.
The OEM version is cheaper for a reason. The letters "OEM" also
have a meaning, and that meaning isn't "cheaper than retail". Why
should you get the same support that I paid extra for?

DaveyD wrote:

For some reason, Microsoft has chosen to not allow anyone
to download the fix for this known bug in the OS without
incurring cost or "incidents" for support (this would be
the decent thing to do since it fixes a design flaw). This
is especially irritating to me since I have built my own
computer (and have the OEM version). Microsoft Support
wants to send me to the OEM vendor (me) for support -LOL!
MS should just post the file for us to download as they
have done with other fixes (PLEASE).

Yeah, thanks, I know what "OEM" means. My attempted point was that you
save money for a reason. You don't pay for ground shipping and then
complain the package hasn't arrived the next day.

Kelly wrote:

The letters "OEM" also have a meaning ....

OEM (original equipment manufacturer) refers to manufacturers who
resell other company's products under their own name. While OEM is
similar to (and often confused with) component integration, or value
added reselling, OEM specifically refers to one company re-labeling a
product to sell it under their own brand name.

The concept of OEM has been misunderstood in recent years, possibly
due to the fact that the single most popular use of the term is in
versions of Microsoft Windows provided to hardware vendors. In these
cases, Windows is not actually relabeled to match the manufacturer's
brand, but rather, continues to maintain its own identity as
"Microsoft Windows".

"httpd.confused" wrote:

I also built my own computer, but I have a retail version of WinXP.
The OEM version is cheaper for a reason. The letters "OEM" also
have a meaning, and that meaning isn't "cheaper than retail". Why
should you get the same support that I paid extra for?

DaveyD wrote:

For some reason, Microsoft has chosen to not allow anyone
to download the fix for this known bug in the OS without
incurring cost or "incidents" for support (this would be
the decent thing to do since it fixes a design flaw). This
is especially irritating to me since I have built my own
computer (and have the OEM version). Microsoft Support
wants to send me to the OEM vendor (me) for support -LOL!
MS should just post the file for us to download as they
have done with other fixes (PLEASE).