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#1
August 4th 04, 10:38 PM
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Computer shuts down automatically
Hi gang:
A friend of mine has a problem using XP Home, the computer shuts its self down after using it 15 minutes. It does not warn you - a message just comes up and reads shuting down. Anybody know the cause or have a fix?? Bob 
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#2
August 4th 04, 10:50 PM
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Computer shuts down automatically
This could be hardware or software related. Did your friend add any new
hardware or software? If so, uninstall and see if the problem persists. If not, then this behavior is associated with spyware programs and viruses. Anti-virus software and firewalls do not fully protect your system against the majority of spyware and privacy threats. Spyware is commonly bundled with software downloads, attached to e-mails, or transmitted through networks so it can appear to be legitimate software, but once installed it can be nearly impossible to detect and remove without the help of a dedicated spyware removal tool such as: Ad-Aware 6.0 (build 6.181) http://www.lavasoftusa.com SpyBot 1.3 http://www.safer-networking.org/ SpyWare Blaster http://www.javacoolsoftware.com/spywareblaster.html/ HiJackThis http://www.spychecker.com/program/hijackthis.html Please make sure that you download the updates for each of these programs to ensure complete detection of known spyware programs. Although nothing is absolute in removing spyware and keeping it off, downloading and executing the programs above can dramatically decrease future infections. Also please utilize free online virus scans from the following sites: Trend: http://housecall.antivirus.com http://housecall.trendmicro.com F-Secu http://support.f-secure.com/enu/home/ols.shtml McAfee: http://www.mcafee.com/myapps/mfs/default.asp Panda: http://www.pandasoftware.com/activescan/ Symantec: http://security.symantec.com/ BitDefender http://www.bitdefender.com/scan/license.php In addition, you can direct your question News Groups that specialize in virus infections... microsoft.public.scripting.virus.discussion microsoft.public.security.virus alt.comp.virus alt.comp.anti-virus After Spyware / Adware is remove, you may get an error finding files on reboot After you use anyone of these programs (with the exception of HiJackThis) you may receive an error of some sort after rebooting your system. This is pretty common. Many spyware programs add themselves in the Startup location and execute when Windows boots. If you receive an error when rebooting after removing spyware, do not panic. This is more than likely a startup remnant trying to access the spyware program that is no longer on your computer. HiJackThis is a great utility to find and remove these startup remnants. However, there is a less technical way of removing these items: (1) Click START to RUN and type: msconfig (2) Select the STARTUP tab (3) Uncheck the file that pertained to the startup error message you received (4) Click APPLY and OK (5) Reboot your system If this fails to fix the startup error message after reboot, there are still options: (1) Navigate to C:\Documents and Settings\All Users\StartMenu\Programs\Startup (2) Delete the icon that pertained to the startup error message you received (3) Navigate to C:\Documents and Settings\username\StartMenu\Programs\Startup (4) Delete the icon that pertained to the startup error message you received (5) Reboot your system -- Best of luck! Michael D. Alligood MCSA, MCP, CCNA, A+, Network+, i-Net+, CIW A, CIW CI "Robert Szymanski" wrote in message ... Hi gang: A friend of mine has a problem using XP Home, the computer shuts its self down after using it 15 minutes. It does not warn you - a message just comes up and reads shuting down. Anybody know the cause or have a fix?? Bob
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#3
August 4th 04, 10:50 PM
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Computer shuts down automatically
This could be hardware or software related. Did your friend add any new
hardware or software? If so, uninstall and see if the problem persists. If not, then this behavior is associated with spyware programs and viruses. Anti-virus software and firewalls do not fully protect your system against the majority of spyware and privacy threats. Spyware is commonly bundled with software downloads, attached to e-mails, or transmitted through networks so it can appear to be legitimate software, but once installed it can be nearly impossible to detect and remove without the help of a dedicated spyware removal tool such as: Ad-Aware 6.0 (build 6.181) http://www.lavasoftusa.com SpyBot 1.3 http://www.safer-networking.org/ SpyWare Blaster http://www.javacoolsoftware.com/spywareblaster.html/ HiJackThis http://www.spychecker.com/program/hijackthis.html Please make sure that you download the updates for each of these programs to ensure complete detection of known spyware programs. Although nothing is absolute in removing spyware and keeping it off, downloading and executing the programs above can dramatically decrease future infections. Also please utilize free online virus scans from the following sites: Trend: http://housecall.antivirus.com http://housecall.trendmicro.com F-Secu http://support.f-secure.com/enu/home/ols.shtml McAfee: http://www.mcafee.com/myapps/mfs/default.asp Panda: http://www.pandasoftware.com/activescan/ Symantec: http://security.symantec.com/ BitDefender http://www.bitdefender.com/scan/license.php In addition, you can direct your question News Groups that specialize in virus infections... microsoft.public.scripting.virus.discussion microsoft.public.security.virus alt.comp.virus alt.comp.anti-virus After Spyware / Adware is remove, you may get an error finding files on reboot After you use anyone of these programs (with the exception of HiJackThis) you may receive an error of some sort after rebooting your system. This is pretty common. Many spyware programs add themselves in the Startup location and execute when Windows boots. If you receive an error when rebooting after removing spyware, do not panic. This is more than likely a startup remnant trying to access the spyware program that is no longer on your computer. HiJackThis is a great utility to find and remove these startup remnants. However, there is a less technical way of removing these items: (1) Click START to RUN and type: msconfig (2) Select the STARTUP tab (3) Uncheck the file that pertained to the startup error message you received (4) Click APPLY and OK (5) Reboot your system If this fails to fix the startup error message after reboot, there are still options: (1) Navigate to C:\Documents and Settings\All Users\StartMenu\Programs\Startup (2) Delete the icon that pertained to the startup error message you received (3) Navigate to C:\Documents and Settings\username\StartMenu\Programs\Startup (4) Delete the icon that pertained to the startup error message you received (5) Reboot your system -- Best of luck! Michael D. Alligood MCSA, MCP, CCNA, A+, Network+, i-Net+, CIW A, CIW CI "Robert Szymanski" wrote in message ... Hi gang: A friend of mine has a problem using XP Home, the computer shuts its self down after using it 15 minutes. It does not warn you - a message just comes up and reads shuting down. Anybody know the cause or have a fix?? Bob
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