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#1
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Messenger 6.1 - can't sign in
I'm getting Error # 0x81000301 when I click to sign in to the service. I
have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
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#2
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Messenger 6.1 - can't sign in
Greetings Bob,
Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#3
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Messenger 6.1 - can't sign in
Thanks for your quick reply.
Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#4
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Messenger 6.1 - can't sign in
Hi,
It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#5
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Messenger 6.1 - can't sign in
Thanks...
Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#6
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Messenger 6.1 - can't sign in
Xref: kermit microsoft.public.windowsxp.messenger:64711
Hi Bob, Not a problem =). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks... Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#7
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Messenger 6.1 - can't sign in
Thanks...
Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#8
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Messenger 6.1 - can't sign in
Xref: kermit microsoft.public.windowsxp.messenger:64711
Hi Bob, Not a problem =). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks... Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#9
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Messenger 6.1 - can't sign in
Thanks...
Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
#10
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Messenger 6.1 - can't sign in
Xref: kermit microsoft.public.windowsxp.messenger:64711
Hi Bob, Not a problem =). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks... Bob "Jonathan Kay [MVP]" wrote in message ... Hi, It's checked by default I believe. Yes, after clearing the cookies, you'll need to sign-in again to sites that have you've chosen to 'save' your information (like eBay, Amazon, etc.). ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message . .. Thanks for your quick reply. Your number 6 or 7 did the trick, after a reboot. The "Check for server certificate revocation": what would cause me to have checked that? Or is that a default setting? Related question: is the main effect of deleting the cookies having to sign-in sites that the cookies represent? Bob "Jonathan Kay [MVP]" wrote in message ... Greetings Bob, Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK Then try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "rdbr" wrote in message .. . I'm getting Error # 0x81000301 when I click to sign in to the service. I have a Passport, and it works on my desktop. It has worked on my laptop too til lately. Says " can't sign into .NET Messenger Service possibly because of a prob w/the service or my internet connection ". The service seems ok - works on my desktop and the service status is ok according to Microsoft - and I can get to my home page ok on the laptop so the internet connection is ok. Have d/l the program/reinstalled/rebooted but no help there. I have not removed/re-installed the program. Everything seems to be normal. Could use some guidance: corrupt cookie or file maybe...? Thanks. Bob |
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