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Firefox won't print



 
 
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  #1  
Old May 19th 18, 06:54 PM posted to microsoft.public.windowsxp.general
KenK
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Posts: 444
Default Firefox won't print

Using Brother HL-2240. Prints from notepad or Xnews, but not
Firefox using Print or Print Preview. 'Got a Failed To Print'
message once. Tried rebooting system and turning printer on and
off. Printed from Firefox OK earlier today.

Using XP Home.

Guesses? Suggestions?

TIA


--
I love a good meal! That's why I don't cook.






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  #2  
Old May 19th 18, 07:41 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
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Posts: 11,873
Default Firefox won't print

KenK wrote:
Using Brother HL-2240. Prints from notepad or Xnews, but not
Firefox using Print or Print Preview. 'Got a Failed To Print'
message once. Tried rebooting system and turning printer on and
off. Printed from Firefox OK earlier today.

Using XP Home.

Guesses? Suggestions?

TIA


I'm really a neophyte at printing.

Try Start:Settings, then "Printers and Faxes".
Double click the printer you'll be using.

A dialog should open, with the name of the printer at
the top of the dialog, and columns like "Document Name",
"Status", "Owner", "Pages" and so on.

That gives the spooler status for the printer in question.
If a document is successfully submitted, yet the printer
has run out of paper or has some other bad status, the
prints can set in the Spool Queue.

Sometimes you will see the print name appear in the Spooler
(just a short flash) and then it disappears again.

Try that first, and see if the print job is making it
to the spool queue.

*******

The Firefox page has stuff like this, including
looking at your prefs.js in the profile folder.

https://support.mozilla.org/en-US/kb...oblems-firefox

"Remove all lines in prefs.js that start with print_ and save the file"

It's probably easier, considering the formatting on that
page, to just search for instances of prefs.js with Windows Search,
than to try navigating to the profile folder some other way.

I don't really see how deleting the printer preferences would
help. But that's their idea of help.

*******

I tried to debug printing on Firefox once, by building from
source and selecting Debug instead of Release. Their idea
of Debug messages in the output, were perfectly useless. So
you won't be needing that method :-) In fact, using
a debugger (hooked to running application), after two hours
work, I couldn't even walk through the source without
giving up in frustration. I could see three subroutines run
sequentially, each of which was fiddling with the print_printer
type stuff, and it almost looked like they were too lazy to remove
the old instances of the subroutines and just left the old ones
in place. That's how horrible the source was at the time.

If you're going to fix it, maybe at the spooler level you'll
figure something out. Dipping into the application itself isn't
going to work. It's a pig.

Paul

  #3  
Old May 19th 18, 09:59 PM posted to microsoft.public.windowsxp.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Firefox won't print

KenK wrote:

Using Brother HL-2240. Prints from notepad or Xnews, but not
Firefox using Print or Print Preview. 'Got a Failed To Print'
message once. Tried rebooting system and turning printer on and
off. Printed from Firefox OK earlier today.


Some suggestions he
https://support.mozilla.org/en-US/kb...oblems-firefox

When you print, a Print dialog should appear. In that dialog, you can
select the printer (even if you have only one printer). Are you sure
the selected printer is your hardware printer and not, for example, a
PDF emulated printer that saves the print job to a file? Are you
actually printing a hardcopy or saving the print stream into a file
(which requires other software)?

Does printing work in another web browser to the same hardware printer?

Have you tried starting Firefox in its safe mode and then tried printing
a web page?

Are you trying to print the same web page over and over or have you
tried visiting a site with simplistic content, for example
http://help.websiteos.com/websiteos/..._html_page.htm,
and tried printing that? When trying to print, is the circling
indicator (meaning the page is still loading or still rendering) still
spinning?

Did you check in Event Viewer to see if there was a program error at the
time you tried to print but it failed?
  #4  
Old May 22nd 18, 05:22 PM posted to microsoft.public.windowsxp.general
KenK
external usenet poster
 
Posts: 444
Default Firefox won't print

KenK wrote in news:XnsA8E76F04516C3invalidcom@
130.133.4.11:

Using Brother HL-2240. Prints from notepad or Xnews, but not
Firefox using Print or Print Preview. 'Got a Failed To Print'
message once. Tried rebooting system and turning printer on and
off. Printed from Firefox OK earlier today.

Using XP Home.

Guesses? Suggestions?

TIA



Thanks for both the very useful responses. I found the problem -
stupidity on my part. Firefox had switched my printing request dialog to
a non-existant printer. Clicking on the correct printer solved my
problem.

That the first tima any application had ever switched printers in the
printer request dialog so I never checked.

Thanks.


--
I love a good meal! That's why I don't cook.






  #5  
Old May 22nd 18, 06:18 PM posted to microsoft.public.windowsxp.general
J. P. Gilliver (John)[_4_]
external usenet poster
 
Posts: 2,679
Default Firefox won't print

In message , KenK
writes:
[]
Thanks for both the very useful responses. I found the problem -
stupidity on my part. Firefox had switched my printing request dialog to
a non-existant printer. Clicking on the correct printer solved my
problem.

That the first tima any application had ever switched printers in the
printer request dialog so I never checked.

Thanks.


Could you have accidentally and without noticing brushed across the
printer-selection box in the print dialog window with the pointer? (I
don't know if Firefox _remembers_ any such change.)

[Can you remove the non-existEnt printer, to stop it happening again -
or is it one that is there sometimes?]
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"If you have ten thousand regulations you destroy all respect for the
law." - Winston Churchill.
  #6  
Old May 22nd 18, 07:06 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Firefox won't print

J. P. Gilliver (John) wrote:
In message , KenK
writes:
[]
Thanks for both the very useful responses. I found the problem -
stupidity on my part. Firefox had switched my printing request dialog to
a non-existant printer. Clicking on the correct printer solved my
problem.

That the first tima any application had ever switched printers in the
printer request dialog so I never checked.

Thanks.


Could you have accidentally and without noticing brushed across the
printer-selection box in the print dialog window with the pointer? (I
don't know if Firefox _remembers_ any such change.)

[Can you remove the non-existEnt printer, to stop it happening again -
or is it one that is there sometimes?]


You can look in prefs.js and see.

I seem to remember seeing a few "clusters"
of print* preferences in there.

OK, took a quick look, and this is a subset of what I found.
(The "print to Postscript" notion is for rework purposes.)

user_pref("print.print_printer", "HP DesignJet 750C/PS"); === default choice
user_pref("print.printer_Generic_/_Text_Only.print_bgcolor", false);
user_pref("print.printer_Generic_/_Text_Only.print_bgimages", false);
....
user_pref("print.printer_HP_DesignJet_750C/PS.print_bgcolor", false);
user_pref("print.printer_HP_DesignJet_750C/PS.print_bgimages", false);
....
user_pref("print.printer_Microsoft_XPS_Document_Wr iter.print_bgcolor", false);
user_pref("print.printer_Microsoft_XPS_Document_Wr iter.print_bgimages", false);
....

Paul
 




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