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Finally offered 1709
I have 2 similar PCs. Both are running 3.4 GHz Intel i5 processors
and have 16 GB of RAM installed. Both have SSDs for the system drive. One has plentry of space left (hundreds of GB) while the other only my main PC) has about 50 GB free. I was finally offered the update to 1709 today, but I may have caused it. I was on the page that said my pc is up-to-date, but pressed check for updates anyway. It came back with 1709 being available. I told it to go ahead and it downloaded it in about 7 minutes (50 mb/sec connection). It then went to "preparing for update" for what seemed like a long time (30 minutes?). It then said it couldn't continue because an incompatible program was installed - PGP desktop. I uninstalled PGP and started over. The download was quicker this time (I assume it already had a bunch of it from the first attempt.) But, "preparing for update" took even longer. It eventually completed with 1709 installed and working. That was my backup pc. Then, I decided to update my main pc. I went to the update page where it said I was already up-to-date. Pressing check for updates displayed 1709 as being available. This time, I uninstalled PGP desktop first like I should have done on the other one. It went through download, preparing to update, and then went back to the "your pc is up-to-date" page. No error messages of any kind were displayed. If I was a non-technical user, I would have assumed the update had completed. Knowing better, I once again clicked check for updates and, once again, was offered 1709. It once again went through download, preparing, etc, and finally completed the update. Total time spent = 3 hours. I hate the way things fail with no error messages. Anyway, both my PCs are now running 1709 with no issues. I ask this everytime I upgrade to a new version of Windows 10 - Does anyone know why I have to uninstall PGP desktop in order to do the upgrade? I know it is an old program, but it works well for me and reinstalls just fine after a major upgrade. Does it do something odd in the way it operates or is it just on some Microsoft list of incompatible programs? |
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