Drivers & Utilities Resource cd broken help

I am trying to fix my boss' son's computer he has a Dell dimension 4600 & it
is completely infected so i am going to wipe it down my problem is the
Resource CD is broken. Does anyone know if I am able to download the drivers
or do I have to reqt a new cd from Dell? Anyone that can help will be greatly
appreciated. God Bless
--
J

J wrote:

I am trying to fix my boss' son's computer he has a Dell dimension 4600 &
it is completely infected so i am going to wipe it down my problem is the
Resource CD is broken. Does anyone know if I am able to download the
drivers or do I have to reqt a new cd from Dell? Anyone that can help will
be greatly appreciated. God Bless

You can download the drivers and related software from Dell. In fact, it's
better to do this because you'll get the latest ones this way.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thanks again Malke. I knew I could count on you. Also thanks for the links
about protecting my computer & kids!!! God Bless
--
J


"Malke" wrote:

J wrote:

I am trying to fix my boss' son's computer he has a Dell dimension 4600 &
it is completely infected so i am going to wipe it down my problem is the
Resource CD is broken. Does anyone know if I am able to download the
drivers or do I have to reqt a new cd from Dell? Anyone that can help will
be greatly appreciated. God Bless

You can download the drivers and related software from Dell. In fact, it's
better to do this because you'll get the latest ones this way.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

J wrote:

Thanks again Malke. I knew I could count on you. Also thanks for the links
about protecting my computer & kids!!! God Bless

You're very welcome. Thank you for the kind words.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hey Malke.....obviously you are the only one who can help me. Everything is
loaded great on the computer, however, I did go to Dell & download all the
drivers I needed. So then I upgraded to Windows XP Pro (which my boss bought
a legal copy of) and the only thing in device manager that still has a "?"
next to is the "ethernet controller" ???? I went onto the Dell website & d/l
everything possible for this computer using the "tag id" & even went on the
forum, which I am a member of, and I am getting squat from them. Is there
anything else you could possibly help me out with. Windows XP Pro with Svc
Pack 3. Audio, Video is great but cant seem to get this ethernet problem
figured out. Thanks again & God Bless
--
J


"Malke" wrote:

J wrote:

Thanks again Malke. I knew I could count on you. Also thanks for the links
about protecting my computer & kids!!! God Bless

You're very welcome. Thank you for the kind words.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

J wrote:

Hey Malke.....obviously you are the only one who can help me. Everything
is loaded great on the computer, however, I did go to Dell & download all
the drivers I needed. So then I upgraded to Windows XP Pro (which my boss
bought a legal copy of) and the only thing in device manager that still
has a "?" next to is the "ethernet controller" ???? I went onto the Dell
website & d/l everything possible for this computer using the "tag id" &
even went on the forum, which I am a member of, and I am getting squat
from them. Is there anything else you could possibly help me out with.
Windows XP Pro with Svc Pack 3. Audio, Video is great but cant seem to get
this ethernet problem figured out. Thanks again & God Bless

I certainly wouldn't say that I'm the only one who can help you, but you
apparently still need to install the ethernet adapter. Dell often offers
more than one driver so if you downloaded, for example, a Realtek driver
and you have an Intel adapter this will be wrong. You may think you've
downloaded/installed everything but obviously you haven't.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

"Malke" wrote in message
...
J wrote:

Hey Malke.....obviously you are the only one who can help me.
Everything
is loaded great on the computer, however, I did go to Dell & download
all
the drivers I needed. So then I upgraded to Windows XP Pro (which my
boss
bought a legal copy of) and the only thing in device manager that
still
has a "?" next to is the "ethernet controller" ???? I went onto the
Dell
website & d/l everything possible for this computer using the "tag
id" &
even went on the forum, which I am a member of, and I am getting
squat
from them. Is there anything else you could possibly help me out
with.
Windows XP Pro with Svc Pack 3. Audio, Video is great but cant seem
to get
this ethernet problem figured out. Thanks again & God Bless

I certainly wouldn't say that I'm the only one who can help you, but
you
apparently still need to install the ethernet adapter. Dell often
offers
more than one driver so if you downloaded, for example, a Realtek
driver
and you have an Intel adapter this will be wrong. You may think you've
downloaded/installed everything but obviously you haven't.

It looks like this is what OP needs:

http://support.dell.com/support/down...5&fileid=87106

And here are the Installation Instructions:

Download

1. Click Download Now, to download the file.

2. When the File Download window appears, click Save (Windows XP users
will click Save) this program to disk and click OK. The Save In: window
appears.

3. From the Save In: field, click the down arrow then click to select
Desktop and click Save. The file will download to your desktop.

4. If the Download Complete window appears, click Close. The file icon
appears on your desktop.

Install

1. Double-click the new icon on the desktop. For example labeled
R12345.EXE.

2. The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\R12345.EXE. (Example path). Write down this
path so the executable (Example - Setup.exe) file can be found later.

3. The Self-Extractor window appears.

4. Click OK.

5. After completing the file extraction, if the Self-Extractor window is
still open, close it.

6. Click the Start button and then click Run.

7. Type C:\DELL\DRIVERS\R12345 in the Open textbox and then click OK.

8. Follow the on-screen installation instructions.

Look on the back of the case to see if the RJ45 plug is in the area of
the mainboard or if it is down below in the PCI card area. Quite
often the onboard is disabled and an aftermarket ethernet card is
installed.


"J" wrote in message
...
Hey Malke.....obviously you are the only one who can help me.
Everything is
loaded great on the computer, however, I did go to Dell & download
all the
drivers I needed. So then I upgraded to Windows XP Pro (which my
boss bought
a legal copy of) and the only thing in device manager that still has
a "?"
next to is the "ethernet controller" ???? I went onto the Dell
website & d/l
everything possible for this computer using the "tag id" & even went
on the
forum, which I am a member of, and I am getting squat from them. Is
there
anything else you could possibly help me out with. Windows XP Pro
with Svc
Pack 3. Audio, Video is great but cant seem to get this ethernet
problem
figured out. Thanks again & God Bless
--
J


"Malke" wrote:

J wrote:

Thanks again Malke. I knew I could count on you. Also thanks for
the links
about protecting my computer & kids!!! God Bless

You're very welcome. Thank you for the kind words.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ