Add-Remove Programs issue

I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished, two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program Files\Adobe\Acrobat
5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe folder
for Reader 9. But I don't know what the first is about. The only folder
under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne

Well, it seems that since the folder does not exist the attempt to
unregister the ocx failed... It is not there so it cannot be unregistered.
The registery would need to be cleaned to get rid of that key.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished, two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder for Reader 9. But I don't know what the first is about. The only
folder under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne

Unless you first uninstalled version 5 before installing version 9 (which is
the cleanest way to do such a big upgrade in versions), it may have been
left over, (since version 5 was never uninstalled first), and so it probably
isn't anything to really worry about.

Jo-Anne wrote:
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished, two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat
5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder
for Reader 9. But I don't know what the first is about. The only folder
under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne

Thank you, Bill! I didn't uninstall it until well after the new version was
installed. Glad to know I don't have to do anything.

Jo-Anne

"Bill in Co." wrote in message
...
Unless you first uninstalled version 5 before installing version 9 (which
is the cleanest way to do such a big upgrade in versions), it may have
been left over, (since version 5 was never uninstalled first), and so it
probably isn't anything to really worry about.

Jo-Anne wrote:
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished,
two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat
5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder
for Reader 9. But I don't know what the first is about. The only folder
under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne

Thank you! If it's not going to cause problems sitting there, I'll just
leave it...

Jo-Anne

"Randem" wrote in message
...
Well, it seems that since the folder does not exist the attempt to
unregister the ocx failed... It is not there so it cannot be unregistered.
The registery would need to be cleaned to get rid of that key.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished, two
"Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder for Reader 9. But I don't know what the first is about. The only
folder under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether I
should be doing anything.

Thanks much!

Jo-Anne

The only time that the registry entry would cause a problem is if an app is
attempting to locate that ocx and keeps trying because the key is there.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
Thank you! If it's not going to cause problems sitting there, I'll just
leave it...

Jo-Anne

"Randem" wrote in message
...
Well, it seems that since the folder does not exist the attempt to
unregister the ocx failed... It is not there so it cannot be
unregistered. The registery would need to be cleaned to get rid of that
key.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer (I'm
currently running version 9, but the old program hadn't been deleted by
Adobe when it installed the newer one). When the removal was finished,
two "Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder for Reader 9. But I don't know what the first is about. The only
folder under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether
I should be doing anything.

Thanks much!

Jo-Anne

Thank you again! After removing Reader 5, I did have some trouble opening
PDFs with Reader 9 (which had been fine to that point). I finally
uninstalled and reinstalled it, and so far so good...

Jo-Anne

"Randem" wrote in message
...
The only time that the registry entry would cause a problem is if an app
is attempting to locate that ocx and keeps trying because the key is
there.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
Thank you! If it's not going to cause problems sitting there, I'll just
leave it...

Jo-Anne

"Randem" wrote in message
...
Well, it seems that since the folder does not exist the attempt to
unregister the ocx failed... It is not there so it cannot be
unregistered. The registery would need to be cleaned to get rid of that
key.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Jo-Anne" Jo-AnneATnowhere.com wrote in message
...
I recently removed Adobe Acrobat Reader 5 from my WinXP SP3 computer
(I'm currently running version 9, but the old program hadn't been
deleted by Adobe when it installed the newer one). When the removal was
finished, two "Details" appeared:

Unable to unregister a self registering file 'C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\pdf.ocx'.
Unable to delete folder 'C:\Program Files\Adobe'.

I can understand the second one, since there still has to be an Adobe
folder for Reader 9. But I don't know what the first is about. The only
folder under Adobe in Program Files is Reader 9.

I'd be grateful if someone could explain what this is about and whether
I should be doing anything.

Thanks much!

Jo-Anne