Program Has Stop Working - Close Program?

I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec

On Sat, 25 Apr 2015 14:41:17 -0700, wrote:

I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec

If it's as widespread and random as that makes it seem, you might have
hardware problems.

RAM - find and run MemTest86 or MemTest86+,

http://www.memtest86.com
http://www.memtest.org (for +)

Hard Drive. Run chkdsk and sfc. Both are part of Windows already.

Run motherboard diagnostics (I have no links).

--
Gene E. Bloch (Stumbling Bloch)

wrote:
I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec

Some toys to play with.

http://www.microsoft-questions.com/m...ng-dialog.aspx

https://support.microsoft.com/en-us/kb/128642

Obviously, there is a timer that is set too short,
but try and find a reference to which registry
key that is...

*******

OK, the timer is addressed here, as well as
another technique.

http://superuser.com/questions/31169...sponsive-progr

HKCU\Control Panel\Desktop\WaitToKillAppTimeout Reg_Sz 20000 [milliseconds]

This one for Services, and not needed in this case...

HKLM\SYSTEM\CurrentControlSet\Control\WaitToKillSe rviceTimeout Reg_Sz 20000

Timer from "End Task" button press, check for App still hung...

HKCU\Control Panel\Deskto\HungAppTimeout Reg_Sz 5000 [milliseconds]

http://blogs.technet.com/b/askperf/a...r-windows.aspx

"Generally, window messages should be handled in a separate thread
so the app does not appear to freeze while processing."

Some crappy little program I wrote in C:, has that loop in it,
which just sits there pulling stupid messages from Windows,
so the queue won't get backed up. The program is not attempting
to interact at all, which is why the messages can be tossed.
If a program design doesn't handle that properly, like perhaps
exposure events, gaining or losing focus, then it could
appear to jam up. Sometimes, the program author does not
consider that the program response will be so long, and
they never intended to "fall behind" on their
message processing.

I've seen programs fall in and out of that "loop" (of the
window losing focus and then regaining focus again). And the
delay is not the fault of the program, it's the ponderous
memory management system in Windows 8. If you have a large
program loaded, Windows memory subsystem plays a part in
tagging the program as being "unresponsive". Whereas it's
a "friend of MALLOC" which is at fault. And as far as I'm concerned,
Windows has "fingered itself as being poorly designed"
when you see that happen. WinXP doesn't seem to do garbage
collection in quite the same public way.

Paul

On Sat, 25 Apr 2015 15:09:35 -0700, "Gene E. Bloch" wrote:

On Sat, 25 Apr 2015 14:41:17 -0700, wrote:

I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec

If it's as widespread and random as that makes it seem, you might have
hardware problems.

RAM - find and run MemTest86 or MemTest86+,

http://www.memtest86.com
http://www.memtest.org (for +)

Hard Drive. Run chkdsk and sfc. Both are part of Windows already.

Run motherboard diagnostics (I have no links).

Thanks - will take a look into those.

On Sat, 25 Apr 2015 19:17:53 -0400, Paul wrote:

wrote:
I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec

Some toys to play with.

http://www.microsoft-questions.com/m...ng-dialog.aspx

https://support.microsoft.com/en-us/kb/128642

Obviously, there is a timer that is set too short,
but try and find a reference to which registry
key that is...

*******

OK, the timer is addressed here, as well as
another technique.

http://superuser.com/questions/31169...sponsive-progr

HKCU\Control Panel\Desktop\WaitToKillAppTimeout Reg_Sz 20000 [milliseconds]

This one for Services, and not needed in this case...

HKLM\SYSTEM\CurrentControlSet\Control\WaitToKillSe rviceTimeout Reg_Sz 20000

Timer from "End Task" button press, check for App still hung...

HKCU\Control Panel\Deskto\HungAppTimeout Reg_Sz 5000 [milliseconds]

http://blogs.technet.com/b/askperf/a...r-windows.aspx

"Generally, window messages should be handled in a separate thread
so the app does not appear to freeze while processing."

Some crappy little program I wrote in C:, has that loop in it,
which just sits there pulling stupid messages from Windows,
so the queue won't get backed up. The program is not attempting
to interact at all, which is why the messages can be tossed.
If a program design doesn't handle that properly, like perhaps
exposure events, gaining or losing focus, then it could
appear to jam up. Sometimes, the program author does not
consider that the program response will be so long, and
they never intended to "fall behind" on their
message processing.

I've seen programs fall in and out of that "loop" (of the
window losing focus and then regaining focus again). And the
delay is not the fault of the program, it's the ponderous
memory management system in Windows 8. If you have a large
program loaded, Windows memory subsystem plays a part in
tagging the program as being "unresponsive". Whereas it's
a "friend of MALLOC" which is at fault. And as far as I'm concerned,
Windows has "fingered itself as being poorly designed"
when you see that happen. WinXP doesn't seem to do garbage
collection in quite the same public way.

Paul

Thanks

On Sat, 25 Apr 2015 14:41:17 -0700, wrote:

I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec
I've recently (and only recently) had problems with True Image 2013,
both on backup and recovery, with it freezing then the "Program has
stopped working...." message from W7.

Eventually I tried disabling my AV (Avast) on a temporary basis and TI
seems to work ok.

I haven't yet worked out which of the TI programs/processes that seem
to be running, some of them all the time, to put into the exclusions
list in Avast.

So if you can reproduce the problem fairly consistently it might be
worth experimenting with your AV.

On Sun, 26 Apr 2015 16:52:38 +0100, Davidm wrote:

On Sat, 25 Apr 2015 14:41:17 -0700, wrote:

I get the message that "Program has stopped working - Close program" on a number
of programs. I'm running Win7 64bit. I get it quite a bit on IE11, but also
get it on other programs - I just got it a few minutes ago on Acronis TrueImage
Backup.

What could be causing this and how do I fix it?

Thanks for any tips/suggestions.
charliec
I've recently (and only recently) had problems with True Image 2013,
both on backup and recovery, with it freezing then the "Program has
stopped working...." message from W7.

Eventually I tried disabling my AV (Avast) on a temporary basis and TI
seems to work ok.

I haven't yet worked out which of the TI programs/processes that seem
to be running, some of them all the time, to put into the exclusions
list in Avast.

So if you can reproduce the problem fairly consistently it might be
worth experimenting with your AV.

I don't get it on TI 2013 often - in fact, I think this was the first time. I
mainly get it in IE11 and sometimes on other programs, but none are consisent.
So, it hard to determine what the cause might be. I run the current version of
Norton AntiVirus realtime. I am on Win7 64bit. Within IE11, it is not always
the same page - no pattern detected.