A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » General XP issues or comments
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

problems with fast user switching



 
 
Thread Tools Display Modes
  #1  
Old July 17th 04, 09:43 PM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

For some reason my WinXP Pro system recently disabled Fast User Switching. When I tried to re-enable it, I was first told I needed to disable offline files, which was quite a surprise because I never consciously enabled them. After disabling offline files,
the control panel lets me enable Fast User Switching, but everytime I try to switch between users I get the Unlock Computer Dialog saying that the computer has been locked by (current user) and I need to unlock it. It asks for user name and password. Sinc
e none of the accounts on this box have passwords, I just hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto another. Also, I've set the Welcome screen interface to be ON, but it still gives me the old style logon window with the input fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try to switch users? Any help would be way appreciated..

Ads
  #2  
Old July 17th 04, 10:46 PM
Wesley Vogel
external usenet poster
 
Posts: n/a
Default problems with fast user switching

How To Use the Fast User Switching Feature in Windows XP
http://support.microsoft.com/default...b;en-us;279765

A Discussion About the Availability of the Fast User Switching Feature
http://support.microsoft.com/default...;en-us;q294739

Architecture of Fast User Switching
http://support.microsoft.com/default...;en-us;q294737

Fast User Switching Option Is Not Available
http://support.microsoft.com/default...b;en-us;280758



--
Hope this helps. Let us know.
Wes

In ,
darqi hunted and pecked:
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed to
disable offline files, which was quite a surprise because I never
consciously enabled them. After disabling offline files, the control
panel lets me enable Fast User Switching, but everytime I try to
switch between users I get the Unlock Computer Dialog saying that the
computer has been locked by (current user) and I need to unlock it.
It asks for user name and password. Since none of the accounts on
this box have passwords, I just hit return and it kicks me back into
my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be ON,
but it still gives me the old style logon window with the input
fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try
to switch users? Any help would be way appreciated..

  #3  
Old July 18th 04, 12:49 AM
Kelly
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User Switching.
When I tried to re-enable it, I was first told I needed to disable offline
files, which was quite a surprise because I never consciously enabled
them. After disabling offline files, the control panel lets me enable Fast
User Switching, but everytime I try to switch between users I get the
Unlock Computer Dialog saying that the computer has been locked by
(current user) and I need to unlock it. It asks for user name and
password. Since none of the accounts on this box have passwords, I just
hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..



  #4  
Old July 18th 04, 12:53 AM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Thanks Wesley and Kelly for your tips. I've seen and tried all the stuff you reccommended on past posts, but none of it worked. When I looked for GinaDLL in the registry, it's not there. I've even tried creating a registry item for it, but it seems to d
isappear next time I check. What now???

One factor that may be associated is that we recently installed Dragon Naturally Speaking software. However, I tried uninstalling it and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User Switching.
When I tried to re-enable it, I was first told I needed to disable offline
files, which was quite a surprise because I never consciously enabled
them. After disabling offline files, the control panel lets me enable Fast
User Switching, but everytime I try to switch between users I get the
Unlock Computer Dialog saying that the computer has been locked by
(current user) and I need to unlock it. It asks for user name and
password. Since none of the accounts on this box have passwords, I just
hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..




  #5  
Old July 18th 04, 12:54 AM
Wesley Vogel
external usenet poster
 
Posts: n/a
Default problems with fast user switching

msgina.dll = Windows NT Logon GINA DLL

The only references in the registry you're like to find to msgina.dll are in
Windows Updates.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\20
FileName
msgina.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\3
FileName
msgina.dll

You can try this:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to:
45. Right hand side.
Click on:
Restore the Welcome Screen - Gina.Dll Error

I am not sure if it will do any good.

--
Hope this helps. Let us know.
Wes

In news darqi hunted and pecked:
Thanks Wesley and Kelly for your tips. I've seen and tried all the
stuff you reccommended on past posts, but none of it worked. When I
looked for GinaDLL in the registry, it's not there. I've even tried
creating a registry item for it, but it seems to disappear next time
I check. What now???

One factor that may be associated is that we recently installed
Dragon Naturally Speaking software. However, I tried uninstalling it
and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed
to disable offline files, which was quite a surprise because I
never consciously enabled them. After disabling offline files, the
control panel lets me enable Fast User Switching, but everytime I
try to switch between users I get the Unlock Computer Dialog saying
that the computer has been locked by (current user) and I need to
unlock it. It asks for user name and password. Since none of the
accounts on this box have passwords, I just hit return and it kicks
me back into my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be ON,
but it still gives me the old style logon window with the input
fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try
to switch users? Any help would be way appreciated..


  #6  
Old July 18th 04, 04:46 AM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

No luck yet. I did the tweak, but I still don't get the Welcome Screen after reboot, and I still get the Computer Locked message when I try to switch users. Any other ideas?

Dan


"Wesley Vogel" wrote:

msgina.dll = Windows NT Logon GINA DLL

The only references in the registry you're like to find to msgina.dll are in
Windows Updates.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\20
FileName
msgina.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\3
FileName
msgina.dll

You can try this:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to:
45. Right hand side.
Click on:
Restore the Welcome Screen - Gina.Dll Error

I am not sure if it will do any good.

--
Hope this helps. Let us know.
Wes

In news darqi hunted and pecked:
Thanks Wesley and Kelly for your tips. I've seen and tried all the
stuff you reccommended on past posts, but none of it worked. When I
looked for GinaDLL in the registry, it's not there. I've even tried
creating a registry item for it, but it seems to disappear next time
I check. What now???

One factor that may be associated is that we recently installed
Dragon Naturally Speaking software. However, I tried uninstalling it
and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed
to disable offline files, which was quite a surprise because I
never consciously enabled them. After disabling offline files, the
control panel lets me enable Fast User Switching, but everytime I
try to switch between users I get the Unlock Computer Dialog saying
that the computer has been locked by (current user) and I need to
unlock it. It asks for user name and password. Since none of the
accounts on this box have passwords, I just hit return and it kicks
me back into my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be ON,
but it still gives me the old style logon window with the input
fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try
to switch users? Any help would be way appreciated..



  #7  
Old July 18th 04, 04:46 AM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

No luck yet. I did the tweak, but I still don't get the Welcome Screen after reboot, and I still get the Computer Locked message when I try to switch users. Any other ideas?

Dan


"Wesley Vogel" wrote:

msgina.dll = Windows NT Logon GINA DLL

The only references in the registry you're like to find to msgina.dll are in
Windows Updates.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\20
FileName
msgina.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\3
FileName
msgina.dll

You can try this:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to:
45. Right hand side.
Click on:
Restore the Welcome Screen - Gina.Dll Error

I am not sure if it will do any good.

--
Hope this helps. Let us know.
Wes

In news darqi hunted and pecked:
Thanks Wesley and Kelly for your tips. I've seen and tried all the
stuff you reccommended on past posts, but none of it worked. When I
looked for GinaDLL in the registry, it's not there. I've even tried
creating a registry item for it, but it seems to disappear next time
I check. What now???

One factor that may be associated is that we recently installed
Dragon Naturally Speaking software. However, I tried uninstalling it
and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed
to disable offline files, which was quite a surprise because I
never consciously enabled them. After disabling offline files, the
control panel lets me enable Fast User Switching, but everytime I
try to switch between users I get the Unlock Computer Dialog saying
that the computer has been locked by (current user) and I need to
unlock it. It asks for user name and password. Since none of the
accounts on this box have passwords, I just hit return and it kicks
me back into my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be ON,
but it still gives me the old style logon window with the input
fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try
to switch users? Any help would be way appreciated..



  #8  
Old July 18th 04, 04:46 AM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

No luck yet. I did the tweak, but I still don't get the Welcome Screen after reboot, and I still get the Computer Locked message when I try to switch users. Any other ideas?

Dan


"Wesley Vogel" wrote:

msgina.dll = Windows NT Logon GINA DLL

The only references in the registry you're like to find to msgina.dll are in
Windows Updates.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\20
FileName
msgina.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Wind ows
XP\SP2\KB835732\Filelist\3
FileName
msgina.dll

You can try this:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to:
45. Right hand side.
Click on:
Restore the Welcome Screen - Gina.Dll Error

I am not sure if it will do any good.

--
Hope this helps. Let us know.
Wes

In news darqi hunted and pecked:
Thanks Wesley and Kelly for your tips. I've seen and tried all the
stuff you reccommended on past posts, but none of it worked. When I
looked for GinaDLL in the registry, it's not there. I've even tried
creating a registry item for it, but it seems to disappear next time
I check. What now???

One factor that may be associated is that we recently installed
Dragon Naturally Speaking software. However, I tried uninstalling it
and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed
to disable offline files, which was quite a surprise because I
never consciously enabled them. After disabling offline files, the
control panel lets me enable Fast User Switching, but everytime I
try to switch between users I get the Unlock Computer Dialog saying
that the computer has been locked by (current user) and I need to
unlock it. It asks for user name and password. Since none of the
accounts on this box have passwords, I just hit return and it kicks
me back into my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be ON,
but it still gives me the old style logon window with the input
fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I try
to switch users? Any help would be way appreciated..



  #9  
Old July 18th 04, 08:43 AM
Kelly
external usenet poster
 
Posts: n/a
Default problems with fast user switching

I read way too many posts/threads in a day. So hold on here and we are
going to start over. Without re-reading this thread:

1. Are you part of a domain? If yes, this will never work.
2. If no, Control Panel/User Accounts: Change the way users log
on.....check both boxes.
3. If you are initiating Switch User from the Task Manager........
4. Go to Start/Run: control userpasswords2/Advanced and uncheck Secure
Logon.
5. Note: That setting will get you the locked message.
6. Offline Files: When the message appears, click ok and then uncheck the
Enable Offline Files check box.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kelly" wrote in message
...
Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed to
disable offline files, which was quite a surprise because I never
consciously enabled them. After disabling offline files, the control
panel lets me enable Fast User Switching, but everytime I try to switch
between users I get the Unlock Computer Dialog saying that the computer
has been locked by (current user) and I need to unlock it. It asks for
user name and password. Since none of the accounts on this box have
passwords, I just hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..





  #10  
Old July 18th 04, 04:42 PM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Thanks again Kelly, but none of those items yields anything for me. I came across one MS Knowledgebase Article, 817164, which talks about getting the logon screen with a black background(which is the case for me). They say you have to either contact MS f
or a patch or wait for the next Service Pack. I'm thinking this might be the issue I've got. Are you familiar w/this one?

Dan

"Kelly" wrote:

I read way too many posts/threads in a day. So hold on here and we are
going to start over. Without re-reading this thread:

1. Are you part of a domain? If yes, this will never work.
2. If no, Control Panel/User Accounts: Change the way users log
on.....check both boxes.
3. If you are initiating Switch User from the Task Manager........
4. Go to Start/Run: control userpasswords2/Advanced and uncheck Secure
Logon.
5. Note: That setting will get you the locked message.
6. Offline Files: When the message appears, click ok and then uncheck the
Enable Offline Files check box.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kelly" wrote in message
...
Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed to
disable offline files, which was quite a surprise because I never
consciously enabled them. After disabling offline files, the control
panel lets me enable Fast User Switching, but everytime I try to switch
between users I get the Unlock Computer Dialog saying that the computer
has been locked by (current user) and I need to unlock it. It asks for
user name and password. Since none of the accounts on this box have
passwords, I just hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..






  #11  
Old July 18th 04, 08:47 PM
Wesley Vogel
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Dan,

When You Log Off, Windows XP Displays the Logon Dialog Box on a Black Screen
Instead of on the Welcome Screen
http://support.microsoft.com/default...&Product=WinXP

Last Reviewed: 7/16/2003 That's almost a year ago. Hmm...

[[To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:

http://support.microsoft.com/default...EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.]]

Support Options
http://support.microsoft.com/default...offer33a&sd=GN

E-mail Support

Phone Support
Have your product id (PID) ready before calling.

If you call or E-mail them, make sure you mention KB817164 so you do not get
charged!!


--
Hope this helps. Let us know.
Wes

In ,
darqi hunted and pecked:
Thanks again Kelly, but none of those items yields anything for me.
I came across one MS Knowledgebase Article, 817164, which talks about
getting the logon screen with a black background(which is the case
for me). They say you have to either contact MS for a patch or wait
for the next Service Pack. I'm thinking this might be the issue I've
got. Are you familiar w/this one?

Dan

"Kelly" wrote:

I read way too many posts/threads in a day. So hold on here and we
are going to start over. Without re-reading this thread:

1. Are you part of a domain? If yes, this will never work.
2. If no, Control Panel/User Accounts: Change the way users log
on.....check both boxes.
3. If you are initiating Switch User from the Task Manager........
4. Go to Start/Run: control userpasswords2/Advanced and uncheck
Secure Logon.
5. Note: That setting will get you the locked message.
6. Offline Files: When the message appears, click ok and then
uncheck the Enable Offline Files check box.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kelly" wrote in message
...
Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed
to disable offline files, which was quite a surprise because I
never consciously enabled them. After disabling offline files, the
control panel lets me enable Fast User Switching, but everytime I
try to switch between users I get the Unlock Computer Dialog
saying that the computer has been locked by (current user) and I
need to unlock it. It asks for user name and password. Since none
of the accounts on this box have passwords, I just hit return and
it kicks me back into my user account.

The only way to successfully switch users is to log off of one and
onto another. Also, I've set the Welcome screen interface to be
ON, but it still gives me the old style logon window with the
input fields for user name and password.

Anyone know why it keeps thinking the computer is locked when I
try to switch users? Any help would be way appreciated..


  #12  
Old July 21st 04, 04:24 PM
Kelly
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Most welcome, Dan..... However, you mentioned when trying to use FUS from
inside of Windows, not when booting to the Welcome Screen, there is a
difference.

Computer Stops Responding with a Black Screen When You Start Windows
http://support.microsoft.com/directo...;EN-US;q314503

Windows XP Stops Responding at the Welcome Screen
http://support.microsoft.com/support.../q294/4/27.asp

Either way, hope you get this figured out soon.
--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
Thanks again Kelly, but none of those items yields anything for me. I
came across one MS Knowledgebase Article, 817164, which talks about
getting the logon screen with a black background(which is the case for
me). They say you have to either contact MS for a patch or wait for the
next Service Pack. I'm thinking this might be the issue I've got. Are
you familiar w/this one?

Dan

"Kelly" wrote:

I read way too many posts/threads in a day. So hold on here and we are
going to start over. Without re-reading this thread:

1. Are you part of a domain? If yes, this will never work.
2. If no, Control Panel/User Accounts: Change the way users log
on.....check both boxes.
3. If you are initiating Switch User from the Task Manager........
4. Go to Start/Run: control userpasswords2/Advanced and uncheck Secure
Logon.
5. Note: That setting will get you the locked message.
6. Offline Files: When the message appears, click ok and then uncheck
the
Enable Offline Files check box.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Kelly" wrote in message
...
Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User
Switching. When I tried to re-enable it, I was first told I needed to
disable offline files, which was quite a surprise because I never
consciously enabled them. After disabling offline files, the control
panel lets me enable Fast User Switching, but everytime I try to
switch
between users I get the Unlock Computer Dialog saying that the
computer
has been locked by (current user) and I need to unlock it. It asks for
user name and password. Since none of the accounts on this box have
passwords, I just hit return and it kicks me back into my user
account.

The only way to successfully switch users is to log off of one and
onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for
user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..








  #13  
Old July 27th 04, 04:01 AM
Kelly
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User Switching.
When I tried to re-enable it, I was first told I needed to disable offline
files, which was quite a surprise because I never consciously enabled
them. After disabling offline files, the control panel lets me enable Fast
User Switching, but everytime I try to switch between users I get the
Unlock Computer Dialog saying that the computer has been locked by
(current user) and I need to unlock it. It asks for user name and
password. Since none of the accounts on this box have passwords, I just
hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..



  #14  
Old July 27th 04, 04:01 AM
Kelly
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User Switching.
When I tried to re-enable it, I was first told I needed to disable offline
files, which was quite a surprise because I never consciously enabled
them. After disabling offline files, the control panel lets me enable Fast
User Switching, but everytime I try to switch between users I get the
Unlock Computer Dialog saying that the computer has been locked by
(current user) and I need to unlock it. It asks for user name and
password. Since none of the accounts on this box have passwords, I just
hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..



  #15  
Old July 27th 04, 04:26 AM
darqi
external usenet poster
 
Posts: n/a
Default problems with fast user switching

Thanks Wesley and Kelly for your tips. I've seen and tried all the stuff you reccommended on past posts, but none of it worked. When I looked for GinaDLL in the registry, it's not there. I've even tried creating a registry item for it, but it seems to d
isappear next time I check. What now???

One factor that may be associated is that we recently installed Dragon Naturally Speaking software. However, I tried uninstalling it and my problem didn't go away, so I've since re-installed.

Please let me know of any other ideas....

Dan


"Kelly" wrote:

Go to Start/Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Restore Fast User Switching (Line 34)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Tips:

Add Switch User to the Start Button and Right Click (Line 44)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Super Fast Switcher PowerToy (Winkey + Q) Line 34
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"darqi" wrote in message
...
For some reason my WinXP Pro system recently disabled Fast User Switching.
When I tried to re-enable it, I was first told I needed to disable offline
files, which was quite a surprise because I never consciously enabled
them. After disabling offline files, the control panel lets me enable Fast
User Switching, but everytime I try to switch between users I get the
Unlock Computer Dialog saying that the computer has been locked by
(current user) and I need to unlock it. It asks for user name and
password. Since none of the accounts on this box have passwords, I just
hit return and it kicks me back into my user account.

The only way to successfully switch users is to log off of one and onto
another. Also, I've set the Welcome screen interface to be ON, but it
still gives me the old style logon window with the input fields for user
name and password.

Anyone know why it keeps thinking the computer is locked when I try to
switch users? Any help would be way appreciated..




 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 10:04 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.