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'Safely Remove Hardware' Problem
Dear Sir/Madam,
I write to ask for help with my computer in connection with the removal of hardware. It is a Windows XP Home machine with Service Pack 3. It is increasingly the case that when I use the 'Safely Remove Hardware' facility on the taskbar it will not respond. Instead I will no longer be able to get the menu by left-clicking. I will usually still be able to open the main window for the facility by right-clicking and selecting 'Safely Remove Hardware' but whether or not the hardware in question is still displayed at this stage makes no difference; I cannot get the go-ahead to remove the hardware. This would not normally be a problem because it certainly does not stop me from physically removing the hardware. However, once this has occurred - that is to say, if I select a device from the 'Safely Remove Hardware' facility and it does not respond - the same problem always arises subsequently. When I later try to shut the computer down it will get as far as 'computer is shutting down' and then hang there. I am forced to switch the machine of manually and I am sure that continuously doing this will only cause the machine more problems. Apart from regular USB devices I also have a memory stick with U3 technology. I make a point of mentioning this because of the quite different way it works. In this instance the normal removal process is to open the U3 platform menu and select eject; it will then, when it is ready, provide an indication that it is safe to remove the memory stick. When the failure I have already described occurs in this instance, however, the indication simply does not come and the U3 platform menu can no longer be opened. Again, I have to take the memory stick out prematurely and Windows will not shut down properly. It has also recently come to my attention that certainly U3 programs simply will not work at all; I cannot say precisely how often this occurs but when it does I always have the described removal problem. Finally, as a possible associated issue, I occassionally connect printers to the computer using a devoted serial port. In the past I have been able to disconnect and reconnect such printers at will without restarting the machine. However, lately, once they have been connected, they cannot be disconnected while the computer is switched on or they will no longer function (without a restart) once reconnected. Again, as I recall, it is usually the case that Windows will not be able to shut down properly if this occurs. Apologies for the long post but it is a bizarre problem and it does concern me. There is another technical issue with the machine at the moment but I do not believe it is associated with the aforementioned issues; rather it is linked to a problem with the video card (occasional blue screen crashes and selected menu items failing to disappear after selection). Any advice would be much appreciated. Thanking you in advance, -- Karim434 |
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#2
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'Safely Remove Hardware' Problem
Apologies but a quick note, further to my previous post. There are two further details that may be of use: 1) The same issue occurs with a PCMCIA wireless adapter I use; the 'Safely Remove Hardware' facility problem is as previously described and, occassionally, disabling it can fail whereby selecting 'Disable' will not get a response but the card will stop responding and it will not be possible to re-enable it; even by physically removing and replacing it. 2) It is difficult to say with any certainty but I think that it these problems only occur after the computer has been put into and taken out of hibernation. I hope someone can assist me with this issue. Thank you again, -- Karim434 |
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