The print spooler will not run

The Windows XP print spooler will not run. We receive System event logs with
ID 7031 "The Print Spooler service terminated unexpectedly". This started
after removing an HP laserjet print driver and uninstalling a citrix web
plugin.

We have already did the following:

* the print spooler is set to start automatically
* Its only dependency RPC is already started and running
* we have removed all of the installed printers and we also removed all of
the contents from the "C:\WINDOWS\system32 \spool\PRINTERS" directory
* we have replaced the spoolsv.exe file with one from the xp install media
* we have ran System file checker]
* performed a System restore
* set the print spooler service to restart after a failure

After all of that the service still will not run. Any help would be greatly
appreciated.

Did you also uninstall the printer driver packages from the Control Panel,
Programs and from Printers & Faxes, Server Properties (Step 4).

You can also try the CleanSpooler package as described on Bruce Sanderson's
website.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"vos" wrote in message
...
The Windows XP print spooler will not run. We receive System event logs
with
ID 7031 "The Print Spooler service terminated unexpectedly". This started
after removing an HP laserjet print driver and uninstalling a citrix web
plugin.

We have already did the following:

* the print spooler is set to start automatically
* Its only dependency RPC is already started and running
* we have removed all of the installed printers and we also removed all of
the contents from the "C:\WINDOWS\system32 \spool\PRINTERS" directory
* we have replaced the spoolsv.exe file with one from the xp install media
* we have ran System file checker]
* performed a System restore
* set the print spooler service to restart after a failure

After all of that the service still will not run. Any help would be
greatly
appreciated.

I also had a "print spooler not running" message today, and have never
seen that in decades of working on Windows. I followed the instructions
to restart and was successful. However, in the description area, the
verbage is in a language I don't recognize! I wonder if my problem will
resurface?

jdi4


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jdi4
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--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"jdi4" wrote in message
...

I also had a "print spooler not running" message today, and have never
seen that in decades of working on Windows. I followed the instructions
to restart and was successful. However, in the description area, the
verbage is in a language I don't recognize! I wonder if my problem will
resurface?

jdi4


--
jdi4
------------------------------------------------------------------------
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