QoS & Lip Sync

We have to uncheck the QoS to get video & voice but I
notice the lip sync is off now. It starts out fine then
after a Minute or two it goes out of sync (voice seems to
be slower than video. Is there a fix for this. We are all
using broadband conections.I don't know why Microsoft is
so slow addressing this problem of shutting off the
firewall & unchecking Qos to make voice & video
work.Thousands of people seem to have this problem whats
the hold up? We would like a product that works.

Greetings Carm,

The QoS issue is actually within the Intel NIC drivers, it isn't actually a Messenger issue
specifically. You can turn QoS back on, but you will need the latest Intel drivers from here
(note that both sides may need this):
http://www.windowsupdate.com (after scanning, choose Drivers)
The name of the latest driver should be "Intel network software update released on October
28, 2003" (or newer).

If you don't see this, or this doesn't solve the problem, please reply back.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Carm" wrote in message
...
We have to uncheck the QoS to get video & voice but I
notice the lip sync is off now. It starts out fine then
after a Minute or two it goes out of sync (voice seems to
be slower than video. Is there a fix for this. We are all
using broadband conections.I don't know why Microsoft is
so slow addressing this problem of shutting off the
firewall & unchecking Qos to make voice & video
work.Thousands of people seem to have this problem whats
the hold up? We would like a product that works.

Jonathan I did the scan in update but no drivers appear
what do I do now please? Does this have to do with my
Intel pro/100 ve network adapter? I just got this
computer (Dell)8300 3.0 gig Intel with HT Technology.

Please help Carm, thanks for taking the time will look
for you reply.



-----Original Message-----
Greetings Carm,

The QoS issue is actually within the Intel NIC drivers,
it isn't actually a Messenger issue
specifically. You can turn QoS back on, but you will
need the latest Intel drivers from here
(note that both sides may need this):
http://www.windowsupdate.com (after scanning, choose
Drivers)
The name of the latest driver should be "Intel network
software update released on October
28, 2003" (or newer).

If you don't see this, or this doesn't solve the
problem, please reply back.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Carm" wrote in
message
...
We have to uncheck the QoS to get video & voice but I
notice the lip sync is off now. It starts out fine then
after a Minute or two it goes out of sync (voice seems
to
be slower than video. Is there a fix for this. We are
all
using broadband conections.I don't know why Microsoft
is
so slow addressing this problem of shutting off the
firewall & unchecking Qos to make voice & video
work.Thousands of people seem to have this problem
whats
the hold up? We would like a product that works.


.