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#1
February 17th 09, 04:44 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Win XP Home (SP3) will sometimes not restart or shutdown. If I power down
and start, it boots up OK and all is working, as far as I can see. Thanks, brett. 
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#2
February 17th 09, 10:07 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Brett
How long are you waiting? Using the Power Off button will lead to further problems. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.5e readme.txt http://snipurl.com/ko8m http://aumha.org/win5/a/shtdwnxp.htm -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#3
February 18th 09, 03:51 AM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Try loading BIOS settings to defaults. Sometimes it solves Shutdown and
Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#4
February 18th 09, 10:29 AM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
That boilerplate is getting a bit old, Gerry - The UPHClean utility is now
up to ver 1.6d!! (and the readme has been updated to match) -- Noel Paton (MVP 2002-2006) (CrashFixPC) Nil Carborundum Illegitemi http://www.crashfixpc.co.uk "Gerry" wrote in message ... Brett How long are you waiting? Using the Power Off button will lead to further problems. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.5e readme.txt http://snipurl.com/ko8m http://aumha.org/win5/a/shtdwnxp.htm -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#5
February 18th 09, 03:48 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Yep Noel it has been since April 2005 G.
It's been a long time no see. How's life treating you? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Noel Paton wrote: That boilerplate is getting a bit old, Gerry - The UPHClean utility is now up to ver 1.6d!! (and the readme has been updated to match) "Gerry" wrote in message ... Brett How long are you waiting? Using the Power Off button will lead to further problems. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.5e readme.txt http://snipurl.com/ko8m http://aumha.org/win5/a/shtdwnxp.htm -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#6
February 18th 09, 09:08 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Long time indeed! - not so bad, now
Getting back into it is taking a while though.... long story, not for the groups. Noel "Gerry" wrote in message ... Yep Noel it has been since April 2005 G. It's been a long time no see. How's life treating you? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Noel Paton wrote: That boilerplate is getting a bit old, Gerry - The UPHClean utility is now up to ver 1.6d!! (and the readme has been updated to match) "Gerry" wrote in message ... Brett How long are you waiting? Using the Power Off button will lead to further problems. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.5e readme.txt http://snipurl.com/ko8m http://aumha.org/win5/a/shtdwnxp.htm -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#7
February 21st 09, 04:57 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean
v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#8
February 22nd 09, 11:43 AM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Brett
The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#9
February 22nd 09, 12:00 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Many thanks, I'll work on your advice and try, subsequently come back with
progress results. Taa very much, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#10
February 22nd 09, 12:17 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Further to you advice below, I have looked in the event viewer and followed
your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#11
February 22nd 09, 12:59 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Brett
You right click on the Report in the list and select Properties. In the window, which appears are three buttons towards the top right of the window. The top one has an arrow up, underneath is an arrow down and third is a button resembling two pages. Click the button and close Event Viewer. It is not obvious but this action places a copy of the button in your Clipboard. Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Further to you advice below, I have looked in the event viewer and followed your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#12
February 26th 09, 10:34 AM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Gerry,
I installed the Hive Cleanup Service and it seemed to clear things with no problems, thanks. Can now see the way to send copies of entries from the event viewer, thanks. On looking I have a number of errors showing in the system list, but not sure how to identify them for what they report. Can I paste them into an MS site and get 'decodes'/answers ? Would save cluttering up NGs. Brett "Gerry" wrote in message ... Brett You right click on the Report in the list and select Properties. In the window, which appears are three buttons towards the top right of the window. The top one has an arrow up, underneath is an arrow down and third is a button resembling two pages. Click the button and close Event Viewer. It is not obvious but this action places a copy of the button in your Clipboard. Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Further to you advice below, I have looked in the event viewer and followed your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#13
February 27th 09, 07:28 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Brett
You will get better answers posting here. Only Errors and Warnings in the System and Application logs are really of interest. Also ignore any occuring more than 48 hours ago. A single error also may not be worth investigating. It is repeating errors that indicate a real problem. Remember that one error will often lead to another so it is important to examine the sequence of errors. Many errors are resolved by restaring the computer! A useful resource is http://www.eventid.net/ . Some services require you to subscribe but the important comments do not. It does not have ansers to many errors but it is the best site I know of. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "brett" wrote in message ... Gerry, I installed the Hive Cleanup Service and it seemed to clear things with no problems, thanks. Can now see the way to send copies of entries from the event viewer, thanks. On looking I have a number of errors showing in the system list, but not sure how to identify them for what they report. Can I paste them into an MS site and get 'decodes'/answers ? Would save cluttering up NGs. Brett "Gerry" wrote in message ... Brett You right click on the Report in the list and select Properties. In the window, which appears are three buttons towards the top right of the window. The top one has an arrow up, underneath is an arrow down and third is a button resembling two pages. Click the button and close Event Viewer. It is not obvious but this action places a copy of the button in your Clipboard. Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Further to you advice below, I have looked in the event viewer and followed your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#14
March 3rd 09, 10:36 AM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
Thanks very much.
Common Sense prevails, as always, 'cept in No 10 & 11 !! Brett "Gerald Cornell" wrote in message ... Brett You will get better answers posting here. Only Errors and Warnings in the System and Application logs are really of interest. Also ignore any occuring more than 48 hours ago. A single error also may not be worth investigating. It is repeating errors that indicate a real problem. Remember that one error will often lead to another so it is important to examine the sequence of errors. Many errors are resolved by restaring the computer! A useful resource is http://www.eventid.net/ . Some services require you to subscribe but the important comments do not. It does not have ansers to many errors but it is the best site I know of. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "brett" wrote in message ... Gerry, I installed the Hive Cleanup Service and it seemed to clear things with no problems, thanks. Can now see the way to send copies of entries from the event viewer, thanks. On looking I have a number of errors showing in the system list, but not sure how to identify them for what they report. Can I paste them into an MS site and get 'decodes'/answers ? Would save cluttering up NGs. Brett "Gerry" wrote in message ... Brett You right click on the Report in the list and select Properties. In the window, which appears are three buttons towards the top right of the window. The top one has an arrow up, underneath is an arrow down and third is a button resembling two pages. Click the button and close Event Viewer. It is not obvious but this action places a copy of the button in your Clipboard. Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Further to you advice below, I have looked in the event viewer and followed your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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#15
March 3rd 09, 01:24 PM
posted to microsoft.public.windowsxp.basics
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Win XP Home Sutdown or Restart
brett
I thought the exception moved from 11 to 10 -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "brett" wrote in message ... Thanks very much. Common Sense prevails, as always, 'cept in No 10 & 11 !! Brett "Gerald Cornell" wrote in message ... Brett You will get better answers posting here. Only Errors and Warnings in the System and Application logs are really of interest. Also ignore any occuring more than 48 hours ago. A single error also may not be worth investigating. It is repeating errors that indicate a real problem. Remember that one error will often lead to another so it is important to examine the sequence of errors. Many errors are resolved by restaring the computer! A useful resource is http://www.eventid.net/ . Some services require you to subscribe but the important comments do not. It does not have ansers to many errors but it is the best site I know of. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "brett" wrote in message ... Gerry, I installed the Hive Cleanup Service and it seemed to clear things with no problems, thanks. Can now see the way to send copies of entries from the event viewer, thanks. On looking I have a number of errors showing in the system list, but not sure how to identify them for what they report. Can I paste them into an MS site and get 'decodes'/answers ? Would save cluttering up NGs. Brett "Gerry" wrote in message ... Brett You right click on the Report in the list and select Properties. In the window, which appears are three buttons towards the top right of the window. The top one has an arrow up, underneath is an arrow down and third is a button resembling two pages. Click the button and close Event Viewer. It is not obvious but this action places a copy of the button in your Clipboard. Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Further to you advice below, I have looked in the event viewer and followed your " A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message." I cannot see any sign of "in the window, which appears is a button resembling two pages. Click the button." ?? Thanks, Brett "Gerry" wrote in message ... Brett The important thing to do is to install User Profile Hive Cleanup Service. The Read Me notes are included in my post for those who like to know more about the software being recommended. It is not essential reading. The software can cure problems but it is not a cure all. It is a place to start. After installing the User Profile Hive Cleanup Service if you still have problems look in the System and Application logs of Event Viewer and post copies of any Error or Warning Report appearing after an attempt to restart. Please note all Reports have a date and time to help you relate to what has happened on screen previously. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ brett wrote: Thanks Gerry and Noel, I'm still reeling from trying to absorb the 'UPHClean v1.5d/e readme.txt' Thanks also to Rajiv, but how does one re-load BIOS settings to defaults and is there a fail safe please? Regards, brett "Rajiv Kohli" wrote in message ... Try loading BIOS settings to defaults. Sometimes it solves Shutdown and Restart problems. Let us know! "brett" wrote in message ... Win XP Home (SP3) will sometimes not restart or shutdown. If I power down and start, it boots up OK and all is working, as far as I can see. Thanks, brett.
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