Trying to boot from USB device?

Anna wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there
wasn't. Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but
it has been conjuctured that XP pauses looking for a Master Boot
Record which it somehow thinks is there but never finds. The only
known solution is to disconnect the offending device and then
reconnect it once the boot process is underway. Switching off the
offending device sometimes works but only if it ceases to present
itself as a USB device once switched off. HP printers and related
devices do not always disappear when switched off unless the power
plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving
the XP OS. It not only applies to the situation you related re an HP
AIO printer but other USB external devices as well, e.g., a USB
external HDD. We have run into a number of situations, for example,
where if the USBEHD is connected/powered-on at bootup, the system
will fail to boot. But if the device is disconnected the system will
boot without any problem and the USBEHD can later be powered-on after
bootup. It's been however a relatively rare event (in my experience)
where this issue/problem has arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the
PC, and not through a USB hub, right? And no USB extension cable is
in use, right? And your friend has tried other USB ports on the PC,
right?
You didn't indicate whether this problem had arisen immediately after
your friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence
now.
I would suggest that you or your friend contact HP (they have an
online chat tech support group) and explain the problem. They may
suggest uninstalling the HP drivers and then reinstalling them. HP
also has a software & driver removal utility program that they may
suggest using before reinstalling any software/drivers for the
printer. See, for example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and
you're referring to an ASUS MB).
Anna

Thanks Anna and M.I.5.
I'm not expericing this problem but I use the newsgroup's as a learning
tool and this is something that I never heard of before.

--
Mike Pawlak

Anna wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there
wasn't. Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but
it has been conjuctured that XP pauses looking for a Master Boot
Record which it somehow thinks is there but never finds. The only
known solution is to disconnect the offending device and then
reconnect it once the boot process is underway. Switching off the
offending device sometimes works but only if it ceases to present
itself as a USB device once switched off. HP printers and related
devices do not always disappear when switched off unless the power
plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving
the XP OS. It not only applies to the situation you related re an HP
AIO printer but other USB external devices as well, e.g., a USB
external HDD. We have run into a number of situations, for example,
where if the USBEHD is connected/powered-on at bootup, the system
will fail to boot. But if the device is disconnected the system will
boot without any problem and the USBEHD can later be powered-on after
bootup. It's been however a relatively rare event (in my experience)
where this issue/problem has arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the
PC, and not through a USB hub, right? And no USB extension cable is
in use, right? And your friend has tried other USB ports on the PC,
right?
You didn't indicate whether this problem had arisen immediately after
your friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence
now.
I would suggest that you or your friend contact HP (they have an
online chat tech support group) and explain the problem. They may
suggest uninstalling the HP drivers and then reinstalling them. HP
also has a software & driver removal utility program that they may
suggest using before reinstalling any software/drivers for the
printer. See, for example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and
you're referring to an ASUS MB).
Anna

Thanks Anna and M.I.5.
I'm not expericing this problem but I use the newsgroup's as a learning
tool and this is something that I never heard of before.

--
Mike Pawlak

On Jun 9, 9:03*am, "Anna" wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
"M.I.5¾" wrote in message

...

This is a known Windows XP issue. *It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record which
it somehow thinks is there but never finds. *The only known solution is to
disconnect the offending device and then reconnect it once the boot
process is underway. *Switching off the offending device sometimes works
but only if it ceases to present itself as a USB device once switched off.
HP printers and related devices do not always disappear when switched off
unless the power plug is pulled.

Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected *the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a relatively
rare event (in my experience) where this issue/problem has arisen involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC, and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling any
software/drivers for the printer. See, for example,http://h10025.www1.hp.com/ewfrf/wc/g...oadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-

On Jun 9, 9:03*am, "Anna" wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
"M.I.5¾" wrote in message

...

This is a known Windows XP issue. *It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record which
it somehow thinks is there but never finds. *The only known solution is to
disconnect the offending device and then reconnect it once the boot
process is underway. *Switching off the offending device sometimes works
but only if it ceases to present itself as a USB device once switched off.
HP printers and related devices do not always disappear when switched off
unless the power plug is pulled.

Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected *the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a relatively
rare event (in my experience) where this issue/problem has arisen involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC, and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling any
software/drivers for the printer. See, for example,http://h10025.www1.hp.com/ewfrf/wc/g...oadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-

"Anna" wrote in message
...

"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which it somehow thinks is there but never finds. The only known
solution is to disconnect the offending device and then reconnect it once
the boot process is underway. Switching off the offending device
sometimes works but only if it ceases to present itself as a USB device
once switched off. HP printers and related devices do not always
disappear when switched off unless the power plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively rare event (in my experience) where this issue/problem has
arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and not through a USB hub, right? And no USB extension cable is in use,
right? And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat tech support group) and explain the problem. They may suggest
uninstalling the HP drivers and then reinstalling them. HP also has a
software & driver removal utility program that they may suggest using
before reinstalling any software/drivers for the printer. See, for
example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Further to my post. This known issue only seems to have been an issue with
devices that have storage capability (i.e. disc drives, flash sticks etc.).
I have not come across this with a device like a printer. Does the printer
have an in built flash card reader perchance? This might explain the
behaviour.

"Anna" wrote in message
...

"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which it somehow thinks is there but never finds. The only known
solution is to disconnect the offending device and then reconnect it once
the boot process is underway. Switching off the offending device
sometimes works but only if it ceases to present itself as a USB device
once switched off. HP printers and related devices do not always
disappear when switched off unless the power plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively rare event (in my experience) where this issue/problem has
arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and not through a USB hub, right? And no USB extension cable is in use,
right? And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat tech support group) and explain the problem. They may suggest
uninstalling the HP drivers and then reinstalling them. HP also has a
software & driver removal utility program that they may suggest using
before reinstalling any software/drivers for the printer. See, for
example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Further to my post. This known issue only seems to have been an issue with
devices that have storage capability (i.e. disc drives, flash sticks etc.).
I have not come across this with a device like a printer. Does the printer
have an in built flash card reader perchance? This might explain the
behaviour.

"M.I.5¾" wrote in message
...

"Anna" wrote in message
...

"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which it somehow thinks is there but never finds. The only known
solution is to disconnect the offending device and then reconnect it
once the boot process is underway. Switching off the offending device
sometimes works but only if it ceases to present itself as a USB device
once switched off. HP printers and related devices do not always
disappear when switched off unless the power plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the
XP OS. It not only applies to the situation you related re an HP AIO
printer but other USB external devices as well, e.g., a USB external HDD.
We have run into a number of situations, for example, where if the USBEHD
is connected/powered-on at bootup, the system will fail to boot. But if
the device is disconnected the system will boot without any problem and
the USBEHD can later be powered-on after bootup. It's been however a
relatively rare event (in my experience) where this issue/problem has
arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and not through a USB hub, right? And no USB extension cable is in use,
right? And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after
your friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat tech support group) and explain the problem. They may suggest
uninstalling the HP drivers and then reinstalling them. HP also has a
software & driver removal utility program that they may suggest using
before reinstalling any software/drivers for the printer. See, for
example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Further to my post. This known issue only seems to have been an issue
with devices that have storage capability (i.e. disc drives, flash sticks
etc.). I have not come across this with a device like a printer. Does the
printer have an in built flash card reader perchance? This might explain
the behaviour.


Yes, it does.

"M.I.5¾" wrote in message
...

"Anna" wrote in message
...

"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?


"M.I.5¾" wrote in message
...
This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which it somehow thinks is there but never finds. The only known
solution is to disconnect the offending device and then reconnect it
once the boot process is underway. Switching off the offending device
sometimes works but only if it ceases to present itself as a USB device
once switched off. HP printers and related devices do not always
disappear when switched off unless the power plug is pulled.


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the
XP OS. It not only applies to the situation you related re an HP AIO
printer but other USB external devices as well, e.g., a USB external HDD.
We have run into a number of situations, for example, where if the USBEHD
is connected/powered-on at bootup, the system will fail to boot. But if
the device is disconnected the system will boot without any problem and
the USBEHD can later be powered-on after bootup. It's been however a
relatively rare event (in my experience) where this issue/problem has
arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and not through a USB hub, right? And no USB extension cable is in use,
right? And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after
your friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat tech support group) and explain the problem. They may suggest
uninstalling the HP drivers and then reinstalling them. HP also has a
software & driver removal utility program that they may suggest using
before reinstalling any software/drivers for the printer. See, for
example,
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Further to my post. This known issue only seems to have been an issue
with devices that have storage capability (i.e. disc drives, flash sticks
etc.). I have not come across this with a device like a printer. Does the
printer have an in built flash card reader perchance? This might explain
the behaviour.


Yes, it does.

"Mike" wrote in message
...
On Jun 9, 9:03 am, "Anna" wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
"M.I.5¾" wrote in message

...

This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which
it somehow thinks is there but never finds. The only known solution is
to
disconnect the offending device and then reconnect it once the boot
process is underway. Switching off the offending device sometimes works
but only if it ceases to present itself as a USB device once switched
off.
HP printers and related devices do not always disappear when switched
off
unless the power plug is pulled.

Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively
rare event (in my experience) where this issue/problem has arisen
involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling
any
software/drivers for the printer. See, for
example,http://h10025.www1.hp.com/ewfrf/wc/g...oadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-

----------

"USB Legacy Support", at least in an Award bios, I haven't seen for many
years. Its a catchall for USB. Ones now separate USB mouse and USB
keyboard support as separate entities in the Award bios settings. As are
the various USB boot devices as separate entities.

Kinda explains when I power-on my HP AIW prior to PC turn-on, has no effect
toward booting. Unlike yours.
--
Dave

"Mike" wrote in message
...
On Jun 9, 9:03 am, "Anna" wrote:
"Mike" wrote in message
...
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow
booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
"M.I.5¾" wrote in message

...

This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record
which
it somehow thinks is there but never finds. The only known solution is
to
disconnect the offending device and then reconnect it once the boot
process is underway. Switching off the offending device sometimes works
but only if it ceases to present itself as a USB device once switched
off.
HP printers and related devices do not always disappear when switched
off
unless the power plug is pulled.

Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively
rare event (in my experience) where this issue/problem has arisen
involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling
any
software/drivers for the printer. See, for
example,http://h10025.www1.hp.com/ewfrf/wc/g...oadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-

----------

"USB Legacy Support", at least in an Award bios, I haven't seen for many
years. Its a catchall for USB. Ones now separate USB mouse and USB
keyboard support as separate entities in the Award bios settings. As are
the various USB boot devices as separate entities.

Kinda explains when I power-on my HP AIW prior to PC turn-on, has no effect
toward booting. Unlike yours.
--
Dave