Unable to create a new dialup connection

I'm running Windows XP Home edition. When I go to START, SETTINGS, NETWORK
CONNECTIONS-- NEW CONNECTION WIZARD-- CONNECT TO THE INTERNET-- SET UP MY
CONNECTION MANUALLY, the first two options, which include the option to
CONNECT USING A DIAL-UP MODEM, are unavailable. Also, when I go to the
Control Panel and select Phone and Modem Options, I get a message that says:
"Phone and Modem Control Panel can not be opened." Does anyone have clue
what could be causing this and how I can create a new dialup connection.
I've tested the modem through Device Manager and it says it is working
properly. I do have a network card going to a cable modem as well.

Loris wrote:

I'm running Windows XP Home edition. When I go to START, SETTINGS,
NETWORK CONNECTIONS-- NEW CONNECTION WIZARD-- CONNECT TO THE
INTERNET-- SET UP MY CONNECTION MANUALLY, the first two options, which
include the option to
CONNECT USING A DIAL-UP MODEM, are unavailable. Also, when I go to
the Control Panel and select Phone and Modem Options, I get a message
that says:
"Phone and Modem Control Panel can not be opened." Does anyone have
clue what could be causing this and how I can create a new dialup
connection. I've tested the modem through Device Manager and it says
it is working
properly. I do have a network card going to a cable modem as well.

Try this Knowledge Base article:

http://support.microsoft.com/?kbid=320558 - Dial-up Modem or PPP0e
Option in New Connection Wizard is Unavailable

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

"Loris" wrote in message
...
I'm running Windows XP Home edition. When I go to START, SETTINGS, NETWORK
CONNECTIONS-- NEW CONNECTION WIZARD-- CONNECT TO THE INTERNET-- SET UP MY
CONNECTION MANUALLY, the first two options, which include the option to
CONNECT USING A DIAL-UP MODEM, are unavailable. Also, when I go to the
Control Panel and select Phone and Modem Options, I get a message that
says:
"Phone and Modem Control Panel can not be opened." Does anyone have clue
what could be causing this and how I can create a new dialup connection.
I've tested the modem through Device Manager and it says it is working
properly. I do have a network card going to a cable modem as well.



This is the usual cause:
"Error 711: Cannot Load Remote Access Service Connection Manager"

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default...b;en-us;329441


--
Best Regards,
Ron Lowe
MS-MVP Windows Networking