Can't add printers anymore

Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine,
and in some applications like WordPad, you can print to the default printer
if you click on the Toolbar Print icon, but not if you attempt to print from
the File menu. Error message is "An error occurred during this operation."

A little background - this happened some time ago, and System File Check
worked. Subsequently, a temp, who thought she was being helpful, started to
install all the XP updates without telling anyone, after which the printers
were gone again. Uninstalling the updates didn't help, nor does SFC now.

When it happened the first time, it was suggested that the problem was
caused by our running Lantastic, required for some legacy software.
However, the problem does not occur until we attempt to update. The first
time it happened was after updating IE6. An identical computer has not
suffered a similar fate as we have not run the updates.

Is there a way we can get the printers back...and be able to update IE and
XP?

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine,
and in some applications like WordPad, you can print to the default printer
if you click on the Toolbar Print icon, but not if you attempt to print from
the File menu. Error message is "An error occurred during this operation."

A little background - this happened some time ago, and System File Check
worked. Subsequently, a temp, who thought she was being helpful, started to
install all the XP updates without telling anyone, after which the printers
were gone again. Uninstalling the updates didn't help, nor does SFC now.

When it happened the first time, it was suggested that the problem was
caused by our running Lantastic, required for some legacy software.
However, the problem does not occur until we attempt to update. The first
time it happened was after updating IE6. An identical computer has not
suffered a similar fate as we have not run the updates.

Is there a way we can get the printers back...and be able to update IE and
XP?

Hi Cari

Thank you for your suggestions, unfortunately they didn't
work. Any other ideas?

Harri

-----Original Message-----
From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the
command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in
message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every
other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran
Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri


.

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine,
and in some applications like WordPad, you can print to the default printer
if you click on the Toolbar Print icon, but not if you attempt to print from
the File menu. Error message is "An error occurred during this operation."

A little background - this happened some time ago, and System File Check
worked. Subsequently, a temp, who thought she was being helpful, started to
install all the XP updates without telling anyone, after which the printers
were gone again. Uninstalling the updates didn't help, nor does SFC now.

When it happened the first time, it was suggested that the problem was
caused by our running Lantastic, required for some legacy software.
However, the problem does not occur until we attempt to update. The first
time it happened was after updating IE6. An identical computer has not
suffered a similar fate as we have not run the updates.

Is there a way we can get the printers back...and be able to update IE and
XP?

Hi Cari

Thank you for your suggestions, unfortunately they didn't
work. Any other ideas?

Harri

-----Original Message-----
From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the
command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in
message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every
other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran
Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri


.

We have the same problem - no printers appear in the Printers list, and we
can't print from OE at all. Non-MS apps seem to see the printers just fine,
and in some applications like WordPad, you can print to the default printer
if you click on the Toolbar Print icon, but not if you attempt to print from
the File menu. Error message is "An error occurred during this operation."

A little background - this happened some time ago, and System File Check
worked. Subsequently, a temp, who thought she was being helpful, started to
install all the XP updates without telling anyone, after which the printers
were gone again. Uninstalling the updates didn't help, nor does SFC now.

When it happened the first time, it was suggested that the problem was
caused by our running Lantastic, required for some legacy software.
However, the problem does not occur until we attempt to update. The first
time it happened was after updating IE6. An identical computer has not
suffered a similar fate as we have not run the updates.

Is there a way we can get the printers back...and be able to update IE and
XP?

Hi Cari

Thank you for your suggestions, unfortunately they didn't
work. Any other ideas?

Harri

-----Original Message-----
From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the
command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in
message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every
other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran
Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri


.

Hi Cari

Thank you for your suggestions, unfortunately they didn't
work. Any other ideas?

Harri

-----Original Message-----
From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the
command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in
message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every
other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran
Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri


.

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri

From the command prompt, type

sfc /scannow

(note the space between the c and the /)

Also ensure your print spooler is started... from the command prompt, type

net start spooler

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Harri" wrote in message
...
Hi

I'm a Mac user and XP is quite strange to me.

When I installed XP Home -version to my pc I was able to
install printeres like I should be. But now I can't. The
Fax and Printers window in Control Panel is empty,
although for example from Word I can print to all of the
printers I installed earlier. The Word's (and every other
softwares) Printers list shows all the printers I
installed. Now the Control Panels Printers list is empty
and nothing happens if I click "Add printer". I ran Norton
Utilities Disk Doctor and the XP's disk repair tool. Any
advice is welcome.

Thanks in advance,
Harri