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#31
July 24th 04, 07:13 AM
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Fax Console - Missing sent items
Please do. This is the closest we've come to nailing this down. And thanks
for the good troubleshooting. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... As far as I can see the file looks entirely normal. It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook] 
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#32
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#33
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#34
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#35
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#36
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#37
July 26th 04, 08:30 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#38
July 27th 04, 12:35 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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#39
July 27th 04, 03:17 AM
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Fax Console - Missing sent items
As far as I can see the file looks entirely normal.
It previews in the 'windows picture and fax viewer' in exactly the same way as the other files. However, I'm totally certain this file is the cause as the symptoms reappear ever time it's added back to the folder and disappear as soon as it's removed. If it would help I can send you the file and a few of the others as they don't contain anything confidential. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... So there was nothing that indicated the file as corrupt, like an invalid extension? Could you open this corrupt file from the SentItems folder? This will be a rather laborious solution, but it's nice to know what caused it. -- Russ Valentine [MVP-Outlook] "Steve Mitchell" wrote in message ... By changing the file before sending the new fax I ended up with just one file in the sent folder which appeared perfectly. As soon as I copied over the other saved files from the other folder the problem re-appeared. So I then tried them one at a time, starting with the newest thinking it was a particular date point causing the problem. When the problem re-occurred I removed the file and the problem corrected itself after I'd closed and re-started fax console. Adding files after the 'corrupt one' worked ok to. Hence isolating it down to just one file. Closing and re-starting Fax Console after each change is necessary to. Presumably that list is built at start up, so no changes are visible until after you close and re-open it. Steve "Russ Valentine [MVP-Outlook]" wrote in message ... How did you establish that "just one file was causing the problem?" -- Russ Valentine [MVP-Outlook]
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