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#1
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Can't Remove Trend Micro Icons from Control Panel & Security Centr
I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend
Icons are still showing in Control Panel and the Windows Security Center, and I cannot remove/delete them. The one in the control panel may not be a problem, but I am concerned about the one in the security center. When I check the firewall status, it tells me that the TREND firewall is ON, which is impossible because it has been uninstalled. The virus protection status also says that Trend Micro Anti-virus is up to date and running - also impossible. I could live with this, but when I tried to install Comodo Firewall & Antivirus it gave me an error message that said there was a conflict with Trend Micro software. Since the only trace of the Trend Micro software left on my PC is the above icons, I believe that it must be them that Comodo is detecting, and why it will not install properly. Can anyone here tell me how to get rid of these last traces of the Trend Micro program, so that my security center will not give false info, and so I can install and try the Comodo product. I have XP Home SP3 which is up to date, and I'm currently using the standard windows firewall, with Spyware Terminator & Antivirus, but I would like to give Comodo a try if I can just get rid of the last traces of the Trend Micro. Thanks in advance to anyone who can help Regards, Leo. |
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#2
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Can't Remove Trend Micro Icons from Control Panel & Security Centr
"Leo Grayson" wrote in message ... I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend Icons are still showing in Control Panel and the Windows Security Center, and I cannot remove/delete them. The one in the control panel may not be a problem, but I am concerned about the one in the security center. When I check the firewall status, it tells me that the TREND firewall is ON, which is impossible because it has been uninstalled. The virus protection status also says that Trend Micro Anti-virus is up to date and running - also impossible. I could live with this, but when I tried to install Comodo Firewall & Antivirus it gave me an error message that said there was a conflict with Trend Micro software. Since the only trace of the Trend Micro software left on my PC is the above icons, I believe that it must be them that Comodo is detecting, and why it will not install properly. Can anyone here tell me how to get rid of these last traces of the Trend Micro program, so that my security center will not give false info, and so I can install and try the Comodo product. I have XP Home SP3 which is up to date, and I'm currently using the standard windows firewall, with Spyware Terminator & Antivirus, but I would like to give Comodo a try if I can just get rid of the last traces of the Trend Micro. Thanks in advance to anyone who can help Regards, Leo. ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#3
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Can't Remove Trend Micro Icons from Control Panel & Security Centr
"Leo Grayson" wrote in message ... I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend Icons are still showing in Control Panel and the Windows Security Center, and I cannot remove/delete them. The one in the control panel may not be a problem, but I am concerned about the one in the security center. When I check the firewall status, it tells me that the TREND firewall is ON, which is impossible because it has been uninstalled. The virus protection status also says that Trend Micro Anti-virus is up to date and running - also impossible. I could live with this, but when I tried to install Comodo Firewall & Antivirus it gave me an error message that said there was a conflict with Trend Micro software. Since the only trace of the Trend Micro software left on my PC is the above icons, I believe that it must be them that Comodo is detecting, and why it will not install properly. Can anyone here tell me how to get rid of these last traces of the Trend Micro program, so that my security center will not give false info, and so I can install and try the Comodo product. I have XP Home SP3 which is up to date, and I'm currently using the standard windows firewall, with Spyware Terminator & Antivirus, but I would like to give Comodo a try if I can just get rid of the last traces of the Trend Micro. Thanks in advance to anyone who can help Regards, Leo. ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#4
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Can't Remove Trend Micro Icons from Control Panel & Security C
"Touch Base" wrote: "Leo Grayson" wrote in message ... I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend Icons are still showing in Control Panel and the Windows Security Center, and I cannot remove/delete them. The one in the control panel may not be a problem, but I am concerned about the one in the security center. When I check the firewall status, it tells me that the TREND firewall is ON, which is impossible because it has been uninstalled. The virus protection status also says that Trend Micro Anti-virus is up to date and running - also impossible. I could live with this, but when I tried to install Comodo Firewall & Antivirus it gave me an error message that said there was a conflict with Trend Micro software. Since the only trace of the Trend Micro software left on my PC is the above icons, I believe that it must be them that Comodo is detecting, and why it will not install properly. Can anyone here tell me how to get rid of these last traces of the Trend Micro program, so that my security center will not give false info, and so I can install and try the Comodo product. I have XP Home SP3 which is up to date, and I'm currently using the standard windows firewall, with Spyware Terminator & Antivirus, but I would like to give Comodo a try if I can just get rid of the last traces of the Trend Micro. Thanks in advance to anyone who can help Regards, Leo. ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. |
#5
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Can't Remove Trend Micro Icons from Control Panel & Security C
"Touch Base" wrote: "Leo Grayson" wrote in message ... I removed Trend Micro Security 2008 from my PC a few weeks ago, but Trend Icons are still showing in Control Panel and the Windows Security Center, and I cannot remove/delete them. The one in the control panel may not be a problem, but I am concerned about the one in the security center. When I check the firewall status, it tells me that the TREND firewall is ON, which is impossible because it has been uninstalled. The virus protection status also says that Trend Micro Anti-virus is up to date and running - also impossible. I could live with this, but when I tried to install Comodo Firewall & Antivirus it gave me an error message that said there was a conflict with Trend Micro software. Since the only trace of the Trend Micro software left on my PC is the above icons, I believe that it must be them that Comodo is detecting, and why it will not install properly. Can anyone here tell me how to get rid of these last traces of the Trend Micro program, so that my security center will not give false info, and so I can install and try the Comodo product. I have XP Home SP3 which is up to date, and I'm currently using the standard windows firewall, with Spyware Terminator & Antivirus, but I would like to give Comodo a try if I can just get rid of the last traces of the Trend Micro. Thanks in advance to anyone who can help Regards, Leo. ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. |
#6
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Can't Remove Trend Micro Icons from Control Panel & Security C
"Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#7
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Can't Remove Trend Micro Icons from Control Panel & Security C
"Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#8
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Can't Remove Trend Micro Icons from Control Panel & Security C
cavalier wrote,You could try reinstalling the programme ,reboot
comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#9
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Can't Remove Trend Micro Icons from Control Panel & Security C
cavalier wrote,You could try reinstalling the programme ,reboot
comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit |
#10
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Can't Remove Trend Micro Icons from Control Panel & Security C
"cavalier" wrote: cavalier wrote,You could try reinstalling the programme ,reboot comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit TouchBase, Cavalier, thanks for responding. I had only searched the hard drive, but I have now checked the registry too. I had been using Ccleaner to clear out old files and to occasionally clean the registry. It seems to be a fairly gentle cleaner, and no Trend entries showed up when I ran it When I downloaded Comodo's firewall I also downloaded their registry cleaner. Comodo is clearly much more agressive, which made me a bit nervous, but because it automatically creates a restore point, and a backup file, I bit the bullet and gave it a run. It found and removed several TM and some older PCcillin entries, plus literally hundreds of others which I could not identify. Didn't remove anything essential though, because everything seems to be working fine since. But ..... the icons are still there, and the Sec Centre is still telling me porkies. However, since I have managed to install and run the Comodo firewall, which is what triggered this issue, I'm prepared to ignore the obsolete icons and the false info in the SC. So now it's just a minor annoyance, not a roadblock. I might worry away at it when I have a bit more time to spare, but right now this taking up more of my time, (and yours) than I can justify spending on it. On the plus side though, I have learned something new, and I'm a little bit further up the learning curve. Regards, Leo. |
#11
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Can't Remove Trend Micro Icons from Control Panel & Security C
"cavalier" wrote: cavalier wrote,You could try reinstalling the programme ,reboot comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit TouchBase, Cavalier, thanks for responding. I had only searched the hard drive, but I have now checked the registry too. I had been using Ccleaner to clear out old files and to occasionally clean the registry. It seems to be a fairly gentle cleaner, and no Trend entries showed up when I ran it When I downloaded Comodo's firewall I also downloaded their registry cleaner. Comodo is clearly much more agressive, which made me a bit nervous, but because it automatically creates a restore point, and a backup file, I bit the bullet and gave it a run. It found and removed several TM and some older PCcillin entries, plus literally hundreds of others which I could not identify. Didn't remove anything essential though, because everything seems to be working fine since. But ..... the icons are still there, and the Sec Centre is still telling me porkies. However, since I have managed to install and run the Comodo firewall, which is what triggered this issue, I'm prepared to ignore the obsolete icons and the false info in the SC. So now it's just a minor annoyance, not a roadblock. I might worry away at it when I have a bit more time to spare, but right now this taking up more of my time, (and yours) than I can justify spending on it. On the plus side though, I have learned something new, and I'm a little bit further up the learning curve. Regards, Leo. |
#12
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Can't Remove Trend Micro Icons from Control Panel & Security C
cavalier wrote, thank you Leo for your thanks it shows you appreciated the
help "Leo Grayson" wrote: "cavalier" wrote: cavalier wrote,You could try reinstalling the programme ,reboot comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit TouchBase, Cavalier, thanks for responding. I had only searched the hard drive, but I have now checked the registry too. I had been using Ccleaner to clear out old files and to occasionally clean the registry. It seems to be a fairly gentle cleaner, and no Trend entries showed up when I ran it When I downloaded Comodo's firewall I also downloaded their registry cleaner. Comodo is clearly much more agressive, which made me a bit nervous, but because it automatically creates a restore point, and a backup file, I bit the bullet and gave it a run. It found and removed several TM and some older PCcillin entries, plus literally hundreds of others which I could not identify. Didn't remove anything essential though, because everything seems to be working fine since. But ..... the icons are still there, and the Sec Centre is still telling me porkies. However, since I have managed to install and run the Comodo firewall, which is what triggered this issue, I'm prepared to ignore the obsolete icons and the false info in the SC. So now it's just a minor annoyance, not a roadblock. I might worry away at it when I have a bit more time to spare, but right now this taking up more of my time, (and yours) than I can justify spending on it. On the plus side though, I have learned something new, and I'm a little bit further up the learning curve. Regards, Leo. |
#13
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Can't Remove Trend Micro Icons from Control Panel & Security C
cavalier wrote, thank you Leo for your thanks it shows you appreciated the
help "Leo Grayson" wrote: "cavalier" wrote: cavalier wrote,You could try reinstalling the programme ,reboot comp,download and run uninstaller programme ,reboot comp,worth a try "Touch Base" wrote: "Leo Grayson" wrote in message ... "Touch Base" wrote: "Leo Grayson" wrote in message ... ================================================== === 'However, sometime, these default methods of uninstalling Trend Micro Internet Security application software may not work properly and thus user cannot or unable to remove and uninstall the Trend Micro products. In this situation, Trend Micro provides a manual uninstallation utility that able to remove its product manually from the system hard disk.' http://www.mydigitallife.info/2008/0...2008-manually/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit Thanks, but unfortunately this method assumes that most of the original program is still in the C:\Program Files\Trend Micro\ folder, but in my case this has all been removed and the only bits left are the Icons described above. I presume there must be a file/folder somewhere, for them to exist, but I can't find it. A search for Trend or Micro finds nothing and right-clicking on the icons offers only one option - "open" - which doesn't work, because most of the program is gone and only these two stubborn icons remain. Regards, Leo. p.s. will have to log off soon and won't be back on line for a few hours. ================================================== ================ OK Did you do a search through the registry or only the hard drive files? I would try using a program called Regscanner. http://www.online-tech-tips.com/comp...gistry-search/ -- Regards, Touch Base Report back on the results, good or bad so others may benefit TouchBase, Cavalier, thanks for responding. I had only searched the hard drive, but I have now checked the registry too. I had been using Ccleaner to clear out old files and to occasionally clean the registry. It seems to be a fairly gentle cleaner, and no Trend entries showed up when I ran it When I downloaded Comodo's firewall I also downloaded their registry cleaner. Comodo is clearly much more agressive, which made me a bit nervous, but because it automatically creates a restore point, and a backup file, I bit the bullet and gave it a run. It found and removed several TM and some older PCcillin entries, plus literally hundreds of others which I could not identify. Didn't remove anything essential though, because everything seems to be working fine since. But ..... the icons are still there, and the Sec Centre is still telling me porkies. However, since I have managed to install and run the Comodo firewall, which is what triggered this issue, I'm prepared to ignore the obsolete icons and the false info in the SC. So now it's just a minor annoyance, not a roadblock. I might worry away at it when I have a bit more time to spare, but right now this taking up more of my time, (and yours) than I can justify spending on it. On the plus side though, I have learned something new, and I'm a little bit further up the learning curve. Regards, Leo. |
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