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Audio Lag Receiving Voice Chat
After upgrade to SP2 my microphone works fine and person
receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. |
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#2
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. |
#3
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Audio Lag Receiving Voice Chat
Greetings Ron,
You may simply need to turn off QoS. To do so, click Start, then All Programs, then Accessories, then Communications, and then Network Connections. Right click your network/internet connection, then click Properties. Uncheck the QoS Packet Scheduler, and try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Ron" wrote in message ... After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. |
#4
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Audio Lag Receiving Voice Chat
Thank You Jonathan,
I followed your instructions and found QoS check mark with shaded background that would not allow me to uncheck the box. I noticed that when I highlighted Qos the uninstall button lighted up. Is it safe to uninstall or is there another solution. I am on Dial up with ATT. Thank you very much for your help. Ron -----Original Message----- Greetings Ron, You may simply need to turn off QoS. To do so, click Start, then All Programs, then Accessories, then Communications, and then Network Connections. Right click your network/internet connection, then click Properties. Uncheck the QoS Packet Scheduler, and try again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Ron" wrote in message ... After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. . |
#5
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Audio Lag Receiving Voice Chat
Thank you Stephen,
I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron -----Original Message----- "Ron" wrote in message ... After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . |
#6
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Thank you Stephen, I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron Removing Qos has no apparent consequence for non-commercial environments, that I know of. You might want to research the topic using groups.google.com You can also reinstall Qos by going to Network Connections / right-Click on your Local Area Connection/ Properties / Install / Service / Add /Microsoft / Qos I would think that your audio would suffer because of a dial-up rather than dsl. I really doubt that uninstalling qos will make your computer not boot. If it bothers your connectivity then reinstall it. If it improves your situation then leave it uninstalled. A chap named slim said that removing the checkmark was not sufficient for him--he was using pppoe on dsl -- and he said uninstall. I will quote him: Slim complained about this situation in: Audio Chat is killing my bandwidth which is in the microsoft.public.msn.messenger newsgroup and can be found in groups.google.com Slim blamed it on SP2, then he posted Solution to audio problems with SP2 "I've posted a few times in the past month that I was having bandwidth problems while doing audio chat after the SP2 upgrade. I few others have mentioned the same thing, it appears that the problems occur with people who have dsl using PPPOE connection. The solution is to completly uninstall QOS. By simply not checking the QOS box in the adapter properties is not enough, it needs to be uninstalled. After uninstalling it, everything is back to normal (pre SP2)." SH: So I don't know that uninstalling qos will fix your audio, try it, and if it interferes with your internet connection then reinstall it. You can search google to see if qos has a greater consequence to booting up. As long as you can boot up, you can reinstall qos. Maybe you will need your install disk. I didn't. -----Original Message----- "Ron" wrote in message ... After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . |
#7
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Audio Lag Receiving Voice Chat
Thanks again,
I tried uninstalling QoS and since I am on dial-up, a window came up and said to disconnect to uninstall. If I disconnect on dial-up I have no ATT connection to right click for properties to get to QoS. Any suggestions as to how I might be able to find QoS another route. I am up against a big block to uncheck or uninstall. Thanks again, Ron -----Original Message----- "Ron" wrote in message ... Thank you Stephen, I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron Removing Qos has no apparent consequence for non- commercial environments, that I know of. You might want to research the topic using groups.google.com You can also reinstall Qos by going to Network Connections / right-Click on your Local Area Connection/ Properties / Install / Service / Add /Microsoft / Qos I would think that your audio would suffer because of a dial-up rather than dsl. I really doubt that uninstalling qos will make your computer not boot. If it bothers your connectivity then reinstall it. If it improves your situation then leave it uninstalled. A chap named slim said that removing the checkmark was not sufficient for him--he was using pppoe on dsl -- and he said uninstall. I will quote him: Slim complained about this situation in: Audio Chat is killing my bandwidth which is in the microsoft.public.msn.messenger newsgroup and can be found in groups.google.com Slim blamed it on SP2, then he posted Solution to audio problems with SP2 "I've posted a few times in the past month that I was having bandwidth problems while doing audio chat after the SP2 upgrade. I few others have mentioned the same thing, it appears that the problems occur with people who have dsl using PPPOE connection. The solution is to completly uninstall QOS. By simply not checking the QOS box in the adapter properties is not enough, it needs to be uninstalled. After uninstalling it, everything is back to normal (pre SP2)." SH: So I don't know that uninstalling qos will fix your audio, try it, and if it interferes with your internet connection then reinstall it. You can search google to see if qos has a greater consequence to booting up. As long as you can boot up, you can reinstall qos. Maybe you will need your install disk. I didn't. -----Original Message----- "Ron" wrote in message .. . After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . . |
#8
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Thanks again, I tried uninstalling QoS and since I am on dial-up, a window came up and said to disconnect to uninstall. If I disconnect on dial-up I have no ATT connection to right click for properties to get to QoS. Any suggestions as to how I might be able to find QoS another route. I am up against a big block to uncheck or uninstall. Thanks again, Ron win98 : My Computer --- Dial-up Networking /your connection name icon win xp: Network Places / Network Connections / should show an icon with your dial-up name right-click the icon / select properties / Networking tab If you don't see QoS (which is a Service) under "this connection uses the following items" then you can't uninstall it. If it is there, uninstall it. This is the same place you will re-install it you think that best. There is no guarantee this uninstall of QoS will work, it just might work. Original Message----- "Ron" wrote in message ... Thank you Stephen, I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron Removing Qos has no apparent consequence for non- commercial environments, that I know of. You might want to research the topic using groups.google.com You can also reinstall Qos by going to Network Connections / right-Click on your Local Area Connection/ Properties / Install / Service / Add /Microsoft / Qos I would think that your audio would suffer because of a dial-up rather than dsl. I really doubt that uninstalling qos will make your computer not boot. If it bothers your connectivity then reinstall it. If it improves your situation then leave it uninstalled. A chap named slim said that removing the checkmark was not sufficient for him--he was using pppoe on dsl -- and he said uninstall. I will quote him: Slim complained about this situation in: Audio Chat is killing my bandwidth which is in the microsoft.public.msn.messenger newsgroup and can be found in groups.google.com Slim blamed it on SP2, then he posted Solution to audio problems with SP2 "I've posted a few times in the past month that I was having bandwidth problems while doing audio chat after the SP2 upgrade. I few others have mentioned the same thing, it appears that the problems occur with people who have dsl using PPPOE connection. The solution is to completly uninstall QOS. By simply not checking the QOS box in the adapter properties is not enough, it needs to be uninstalled. After uninstalling it, everything is back to normal (pre SP2)." SH: So I don't know that uninstalling qos will fix your audio, try it, and if it interferes with your internet connection then reinstall it. You can search google to see if qos has a greater consequence to booting up. As long as you can boot up, you can reinstall qos. Maybe you will need your install disk. I didn't. -----Original Message----- "Ron" wrote in message . .. After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . . |
#9
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Thanks again, I tried uninstalling QoS and since I am on dial-up, a window came up and said to disconnect to uninstall. If I disconnect on dial-up I have no ATT connection to right click for properties to get to QoS. Any suggestions as to how I might be able to find QoS another route. I am up against a big block to uncheck or uninstall. Thanks again, Ron If there is no dial-up icon in Network Connections there may be one on your Desktop. I think that if you double-click that icon it will bring up your dialer. Do not connect. There should be a Properties tab which will take you to the Networking tab and Qos listed if it is installed. I am not sure I remember this correctly. Maybe you can right-click the icon and choose Properties and get to Qos. Try the first method I mentioned first. If all methods fail, you can contact ATT online chat and have a tech tell you. |
#10
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Audio Lag Receiving Voice Chat
Stephen,
Thanks for all your help - I tried all of the suggestions and had no luck in deleting QoS. This morning I sent email to ATT with description of problem asking for help. I also try ATT on-line chat. In the meantime if you come up with another option please let me know. Again many thanks for all your help. Ron -----Original Message----- "Ron" wrote in message ... Thanks again, I tried uninstalling QoS and since I am on dial-up, a window came up and said to disconnect to uninstall. If I disconnect on dial-up I have no ATT connection to right click for properties to get to QoS. Any suggestions as to how I might be able to find QoS another route. I am up against a big block to uncheck or uninstall. Thanks again, Ron win98 : My Computer --- Dial-up Networking /your connection name icon win xp: Network Places / Network Connections / should show an icon with your dial-up name right-click the icon / select properties / Networking tab If you don't see QoS (which is a Service) under "this connection uses the following items" then you can't uninstall it. If it is there, uninstall it. This is the same place you will re-install it you think that best. There is no guarantee this uninstall of QoS will work, it just might work. Original Message----- "Ron" wrote in message .. . Thank you Stephen, I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron Removing Qos has no apparent consequence for non- commercial environments, that I know of. You might want to research the topic using groups.google.com You can also reinstall Qos by going to Network Connections / right-Click on your Local Area Connection/ Properties / Install / Service / Add /Microsoft / Qos I would think that your audio would suffer because of a dial-up rather than dsl. I really doubt that uninstalling qos will make your computer not boot. If it bothers your connectivity then reinstall it. If it improves your situation then leave it uninstalled. A chap named slim said that removing the checkmark was not sufficient for him--he was using pppoe on dsl -- and he said uninstall. I will quote him: Slim complained about this situation in: Audio Chat is killing my bandwidth which is in the microsoft.public.msn.messenger newsgroup and can be found in groups.google.com Slim blamed it on SP2, then he posted Solution to audio problems with SP2 "I've posted a few times in the past month that I was having bandwidth problems while doing audio chat after the SP2 upgrade. I few others have mentioned the same thing, it appears that the problems occur with people who have dsl using PPPOE connection. The solution is to completly uninstall QOS. By simply not checking the QOS box in the adapter properties is not enough, it needs to be uninstalled. After uninstalling it, everything is back to normal (pre SP2)." SH: So I don't know that uninstalling qos will fix your audio, try it, and if it interferes with your internet connection then reinstall it. You can search google to see if qos has a greater consequence to booting up. As long as you can boot up, you can reinstall qos. Maybe you will need your install disk. I didn't. -----Original Message----- "Ron" wrote in message .. . After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . . . |
#11
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Audio Lag Receiving Voice Chat
On Sun, 5 Sep 2004 10:59:49 -0700, Ron wrote in
Thanks for all your help - I tried all of the suggestions and had no luck in deleting QoS. This morning I sent email to ATT with description of problem asking for help. I also try ATT on-line chat. In the meantime if you come up with another option please let me know. Again many thanks for all your help. Ron - With no connection to the Internet, try going into Control Panel then "Network Connections". Right click yours and choose Properties. Then choose "Networking". One of the items displayed should be "QoS Packet Scheduler". Highlight that and there should be an option to uninstall. -- Mike Coleraine 55.13°N 6.69°W posted 05/09/2004 18:19:18 UTC |
#12
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Stephen, Thanks for all your help - I tried all of the suggestions and had no luck in deleting QoS. This morning I sent email to ATT with description of problem asking for help. I also try ATT on-line chat. In the meantime if you come up with another option please let me know. Again many thanks for all your help. Ron Remember not to ask ATT if removing QoS will solve the problem with your audio and Msn 6.2 because they will not know. That is not the same as asking how to remove QoS which may involve a safe boot and the dllcache folder. I don't know if the ATT dialer software installs and requires Qos, XP doesn't. This audio problem solved by removing Qos has come up before. groups.google.com "no audio" thread, by Pez microsoft.public.windowsxp.messenger "The QoS Packet Scheduler is a network service that is installed by default, on Windows XP . Under normal conditions, it should NOT cause voice/video communication problems in Windows/MSN Messenger. However, recently a lot of users have been having problem (including myself) and either disabling it or uninstalling it (dialup users) seems to allow voice/video chat to work. The problem just appear out of the blue, as it was working fine about a month ago. I think it may be a recent Windows update that may have caused this problem. The odd thing, is that not everyone is expericing this problem. MS and Jonathan has been made away of this and are still investigating. BTW - Out of curiosity, those who are expericing this problem. Have you recent installed XP and/or any Windows updates, ie. SP1a??" [SH: SP2 includes the SP1 updates.] Good Luck, Stephen -----Original Message----- "Ron" wrote in message ... Thanks again, I tried uninstalling QoS and since I am on dial-up, a window came up and said to disconnect to uninstall. If I disconnect on dial-up I have no ATT connection to right click for properties to get to QoS. Any suggestions as to how I might be able to find QoS another route. I am up against a big block to uncheck or uninstall. Thanks again, Ron win98 : My Computer --- Dial-up Networking /your connection name icon win xp: Network Places / Network Connections / should show an icon with your dial-up name right-click the icon / select properties / Networking tab If you don't see QoS (which is a Service) under "this connection uses the following items" then you can't uninstall it. If it is there, uninstall it. This is the same place you will re-install it you think that best. There is no guarantee this uninstall of QoS will work, it just might work. Original Message----- "Ron" wrote in message . .. Thank you Stephen, I am on dial up using ATT, do you see any problems with uninstalling that may affect ATT connection. Unchecking QoS box will not work as it has shaded background and check mark will not remove. Thanks for your help, Ron Removing Qos has no apparent consequence for non- commercial environments, that I know of. You might want to research the topic using groups.google.com You can also reinstall Qos by going to Network Connections / right-Click on your Local Area Connection/ Properties / Install / Service / Add /Microsoft / Qos I would think that your audio would suffer because of a dial-up rather than dsl. I really doubt that uninstalling qos will make your computer not boot. If it bothers your connectivity then reinstall it. If it improves your situation then leave it uninstalled. A chap named slim said that removing the checkmark was not sufficient for him--he was using pppoe on dsl -- and he said uninstall. I will quote him: Slim complained about this situation in: Audio Chat is killing my bandwidth which is in the microsoft.public.msn.messenger newsgroup and can be found in groups.google.com Slim blamed it on SP2, then he posted Solution to audio problems with SP2 "I've posted a few times in the past month that I was having bandwidth problems while doing audio chat after the SP2 upgrade. I few others have mentioned the same thing, it appears that the problems occur with people who have dsl using PPPOE connection. The solution is to completly uninstall QOS. By simply not checking the QOS box in the adapter properties is not enough, it needs to be uninstalled. After uninstalling it, everything is back to normal (pre SP2)." SH: So I don't know that uninstalling qos will fix your audio, try it, and if it interferes with your internet connection then reinstall it. You can search google to see if qos has a greater consequence to booting up. As long as you can boot up, you can reinstall qos. Maybe you will need your install disk. I didn't. -----Original Message----- "Ron" wrote in message . .. After upgrade to SP2 my microphone works fine and person receiving my voice receives transmission fine. I have a very big lag in receiving voice transmissions. Try uninstalling Qos. . . . |
#13
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Stephen, Thanks for all your help - I tried all of the suggestions and had no luck in deleting QoS. This morning I sent email to ATT with description of problem asking for help. I also try ATT on-line chat. In the meantime if you come up with another option please let me know. Again many thanks for all your help. Ron BTW, when you tried to uninstall the Qos; did it refuse to uninstall? If it did uninstall, did you click OK which saves the new setting? From Google: Frozen connection: help me please! "mauro wrote: I upgraded my PC with a fresh installation of XP prof. I have a Zyxel ISDN TA to connect Internet. After the upgrade, I'am having strange communication pauses. I connect normally and everything is fine but after random amounts of time (from 30 min to 2 hours) my connection just hang. The computer is not frozen, just the connection is: even if the icon tell me that I'm still connected, I cannot surf, read mail etc, The only way continue surfing is to reboot and connect again. I Never had such problem in the past under Win9x so I'm guessing it is about something in Windows XP Any suggestions on where to look? Thanks in advance! had same probs .,. .. tried all tweeks, and fixes, to no avail .. .. only thing that cured it was a complete uninstall of QOS packet scheduler in networking .. .. although QOS was greyed out in settings, it appears it was still affecting system .. .. since uninstall, there hasn't been one instance of drop-out, or hang-up .. .. whether this will sort your probs, can't guarantee... but might give you pointers .. .. good luck ! " |
#14
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Audio Lag Receiving Voice Chat
On Sun, 5 Sep 2004 11:43:20 -0700, Stephen Harris wrote in
The problem just appear out of the blue, as it was working fine about a month ago. I think it may be a recent Windows update that may have caused this problem. The odd thing, is that not everyone is expericing this problem. MS and Jonathan has been made away of this and are still investigating. BTW - Out of curiosity, those who are expericing this problem. Have you recent installed XP and/or any Windows updates, ie. SP1a??" [SH: SP2 includes the SP1 updates.] In my case it only started with the RTM version of XP SP2. Previous builds didn't cause the delay problems I encountered. Uninstalling QoS seems to have done the trick though. -- Mike Coleraine 55.13°N 6.69°W posted 05/09/2004 19:24:52 UTC |
#15
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Audio Lag Receiving Voice Chat
"Ron" wrote in message ... Stephen, Thanks for all your help - I tried all of the suggestions and had no luck in deleting QoS. This morning I sent email to ATT with description of problem asking for help. I also try ATT on-line chat. In the meantime if you come up with another option please let me know. Again many thanks for all your help. Ron http://www.its.caltech.edu/ra/vpn/clientnotes.html Microsoft QoS with Windows XP We strongly recommend disabling WinXP's "QoS Packet Scheduler" while using the Cisco 5000 VPN client. If you are connecting via a phone modem, the interaction between the QoS Packet Scheduler and the VPN client software, even if not in use, can cause serious performance problems. The QoS Packet Scheduler is apparently intended to make network connections more efficient, but in fact it appears to be useless unless a given network application is "QoS-aware", and we don't know of any such applications. In practice, the QoS Packet Scheduler appears to be useless at best, and can cause problems with certain network applications, most notably the VPN 5000 client. You can turn off QoS Packet Scheduler by going into network properties for each network interface, including modem. You should see "QoS Packet Scheduler" in the list of protocols under the 'General' tab, with a checkbox next to it. Just uncheck the checkbox, click 'Apply', and then 'OK'. If the "QoS Packet Scheduler" option is greyed out, highlight it and select 'Uninstall' instead. [SH: After you change settings, remember to click on OK, saving it.] BTW, have you made an attempt to run Netmeeting? More Luck, Stephen |
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