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Safety Scan



 
 
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  #1  
Old May 21st 10, 09:09 PM posted to microsoft.public.windowsxp.general
NICK MEALE
external usenet poster
 
Posts: 100
Default Safety Scan

XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them back
but they refer me elsewhere and I play ring around the the rosy or is it
posey??Thank you..Nick



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  #2  
Old May 21st 10, 11:30 PM posted to microsoft.public.windowsxp.general
PA Bear [MS MVP]
external usenet poster
 
Posts: 9,010
Default Safety Scan

Back-up any personal data [1] (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307

After the clean install, you will have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/micro...5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/micro...66ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029
manually: http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial AND download/run the
appropriate removal tool BEFORE installing any updates, Windows Service
Packs or IE upgrades AND BEFORE installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/englis...moval_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/...tches/MCPR.exe

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


NICK MEALE wrote:
XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them back
but they refer me elsewhere and I play ring around the the rosy or is it
posey??Thank you..Nick


  #3  
Old May 22nd 10, 04:10 AM posted to microsoft.public.windowsxp.general
Andrew E.
external usenet poster
 
Posts: 3,409
Default Safety Scan

"Safety Scan"...As to what safety measures is it scanning,& if thats
the name of the utility,then its probably thru windows Live,microsoft
has never offered such a utility for xp..Try
http://www.microsoft.com/downloads/d...306c0#filelist


"NICK MEALE" wrote:

XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them back
but they refer me elsewhere and I play ring around the the rosy or is it
posey??Thank you..Nick



.

  #4  
Old May 23rd 10, 12:16 AM posted to microsoft.public.windowsxp.general
Dave M
external usenet poster
 
Posts: 57
Default Safety Scan

NICK;

That 0x08600807 OneCare Safet Scanner error code is documented here in the
Safety Scanner's Help files:

http://help.live.com/help.aspx?proje...ry=error+codes
--
Regards, Dave


"NICK MEALE" wrote:

XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them back
but they refer me elsewhere and I play ring around the the rosy or is it
posey??Thank you..Nick



.

  #5  
Old May 23rd 10, 08:15 PM posted to microsoft.public.windowsxp.general
NICK MEALE
external usenet poster
 
Posts: 100
Default Safety Scan

If you will go to www.safety.live.com you will find safety scan....
"Andrew E." wrote in message
...
"Safety Scan"...As to what safety measures is it scanning,& if thats
the name of the utility,then its probably thru windows Live,microsoft
has never offered such a utility for xp..Try
http://www.microsoft.com/downloads/d...306c0#filelist


"NICK MEALE" wrote:

XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them
back
but they refer me elsewhere and I play ring around the the rosy or is
it
posey??Thank you..Nick



.



  #6  
Old May 23rd 10, 08:31 PM posted to microsoft.public.windowsxp.general
NICK MEALE
external usenet poster
 
Posts: 100
Default Safety Scan

Thank you for taking time to answer..The MS support engineer I spoke to made
no mention of logging on as an Administrator..I 'll manage to do this...Nick
"Dave M" wrote in message
...
NICK;

That 0x08600807 OneCare Safet Scanner error code is documented here in the
Safety Scanner's Help files:

http://help.live.com/help.aspx?proje...ry=error+codes
--
Regards, Dave


"NICK MEALE" wrote:

XP,Home Edition,SP3

Have tried on and off for a couple of mos to download the safety scan..
Tried both safe and normal mode and still get the error code
0x08600807...Was recommended by MS Support Services..Would call them
back
but they refer me elsewhere and I play ring around the the rosy or is
it
posey??Thank you..Nick



.



 




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