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#31
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Help with buying new hard drive
(PeteCresswell) wrote:
Per Stormin' Norman: Have you checked your administrative error logs to see if you are generating a lot of DISK or other errors? +1. Couple times I have had a drive that was throwing errors slow the entire system down - and there was no way to know about that unless one checked error logs and/or something like Hard Disk Sentinel. Sure. Just use the free version of HDTune and do a read benchmark curve. It'll give you some idea how really healthy the disk is. If there is a bad patch in the disk, it will likely show a characteristic result (a flat spot). HDTune can sometimes catch an issue, before the Reallocated Sector count field in SMART does. Paul |
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#32
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Help with buying new hard drive
On Tue, 10 Mar 2015 16:12:36 -0700
"Gene E. Bloch" wrote: On Tue, 10 Mar 2015 17:17:58 -0500, Johnny wrote: On Tue, 10 Mar 2015 15:07:25 -0700 "Ken Blake, MVP" wrote: On Tue, 10 Mar 2015 15:58:32 -0500, Johnny wrote: I'm not happy with this computer the way it is, and I don't think it's Windows 8.1 that's causing it to be slow. I think it has to do with the Dell and Intel programs installed on it. Definitely not! What is installed has *no* effect on a computer's speed. What is *running* does. Now, if the Dell and Intel programs are installed *and* running, that's a different story. But it's easy to find out whether they are causing it to be slow. Simply shut down the programs and see how fast the computer then is (if necessary, you can "end task" for them in Task Manager). They are running, but I was afraid to shut them down, after reading it caused a blue screen for some people that did shut them down. If that happens to you, just restart. They will restart as well. No big deal, but don't have any programs with unsaved files running when you try it!. If it is successful, you can experiment to see if it helps. If so, then consider disabling them from starting up. I shutdown the Dell and Intel programs that run at startup. There seems to be some improvement, it only takes Control Panel 5 seconds to open instead of ten. I disabled them in the startup menu. These are the programs. Dell Quickset Module Intel igfxTray Module Intel hkcmd Module Intel persistence Module |
#33
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Help with buying new hard drive
On Mon, 09 Mar 2015 11:18:06 -0500
GlowingBlueMist wrote: From what I've been able to locate, the existing drive is a standard 2.5 inch laptop SATA drive that is 7mm thick. http://www.newegg.com/Product/Produc...82E16822178125 With that in mind, you could use any SATA 7200 RPM drive that is also 2.5 by 7mm in size. Here is one that is also 500GB and runs around $50. http://www.newegg.com/Product/Produc...82E16822178573 You might also consider upgrading to a SSD drive like one of these http://www.newegg.com/Product/Produc...82E16820148946 if speed is your only concern. It is also a drop in replacement for what you currently have. Then you don't have to worry about bumping the laptop and crashing the drive as the SSD has no moving parts, runs cooler, and takes up much less battery usage as well. You are right, after downloading the manual for the Dell computer, I found the hard drive is 7 mm thick. I have decided to go with another Seagate like the one in it, except it will be an SSD. It's sixty five dollars, pretty cheap for an SSD. I think I need this ST500LM001 model, but I'm not sure. What does it mean when the drive has encryption? My existing drive is SATA 3Gb/s and the drive I'm looking at is SATA 6Gb/s, does it matter? http://www.seagate.com/internal-hard...d-drive/#specs |
#34
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Help with buying new hard drive
On Wed, 11 Mar 2015 13:44:04 +0000
Stormin' Norman wrote: I shutdown the Dell and Intel programs that run at startup. There seems to be some improvement, it only takes Control Panel 5 seconds to open instead of ten. I disabled them in the startup menu. These are the programs. Dell Quickset Module Intel igfxTray Module Intel hkcmd Module Intel persistence Module While none of these are really required, they do not account for your slow system. Have you looked at your event log viewer yet? In windows 8, use the win key+w, this opens the search box, then type in "ev" and you should see "View Event Logs". Open that, on the left side of the new window, expand "Custom View" then select administrative events. Look through the list for red circles with white exclamation marks labeled "error". Look at the errors logged for let's say the past 24 hours and let us know what you find. This one error seems to be the most important. The driver detected a controller error on \Device\Harddisk1\DR4 I counted over thirty of these errors from 1/14/2015 until today. |
#35
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Help with buying new hard drive
On Wed, 11 Mar 2015 14:34:53 +0000
Stormin' Norman wrote: This one error seems to be the most important. The driver detected a controller error on \Device\Harddisk1\DR4 I counted over thirty of these errors from 1/14/2015 until today. Harddisk1/DR4...... do you have a removable external drive connected to the system? Even a flash drive? If there are other errors you should post them here too. There are many errors which can contribute to the problems you are having. Yes I have plugged a USB flash drive into it. I'm running a memory test right now. When it's finished I will post more errors. |
#36
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Help with buying new hard drive
On Wed, 11 Mar 2015 14:47:34 +0000
Stormin' Norman wrote: I doubt you have any memory issues, if you did, you would probably be experiencing blue screens, rebooting or hanging randomly. For purposes of diagnostics, I would eject the flash drive for the time being. Yes, post the other errors when you can. Also, if you are using Mcaffee, that is the first piece of software I would uninstall from the computer. Next, if you know how to produce a screen capture, from the program management control panel, it would be useful if you posted the list of installed software. Lastly, are you using the notebook primarily connected to A/C power or on battery? When on battery power, most notebooks kick the CPU into power saving mode, which involves dramatically reducing the processing speed. I'm not using the flash drive, that was yesterday. There is nothing wrong with the memory. The computer runs off the battery until it get low. I'll plug it in to AC and see if that makes a difference. Right now the Dell is installing 13 updates. |
#37
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Help with buying new hard drive
On Wed, 11 Mar 2015 14:34:53 +0000
Stormin' Norman wrote: If there are other errors you should post them here too. There are many errors which can contribute to the problems you are having. Here are most of the errors and warnings, they are just repeated many times. Error The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code. Error Windows Store failed to sync machine licenses. Result code 0x80070490 Error Failed in handling the PowerEvent. The error that occurred was: System.InvalidOperationException: The ChannelDispatcher at 'net.pipe://localhost/WinSvcReceiverPipe_4e9dbae5-7d0b-4c6f-af63-2dfcae65839d/Receiver_308fb0b1-585f-404c-abb4-6bedfed90039' with contract(s) '"IDellUpdateWcfSession"' is unable to open its IChannelListener. --- System.InvalidOperationException: A registration already exists for URI 'net.pipe://localhost/WinSvcReceiverPipe_4e9dbae5-7d0b-4c6f-af63-2dfcae65839d/Receiver_308fb0b1-585f-404c-abb4-6bedfed90039'. at System.ServiceModel.Channels.UriPrefixTable`1.Regi sterUri(Uri uri, HostNameComparisonMode hostNameComparisonMode, TItem item) at System.ServiceModel.Channels.ConnectionOrientedTra nsportManager`1.Register(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManager.Open (TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManagerConta iner.Open(SelectTransportManagersCallback selectTransportManagerCallback) at System.ServiceModel.Channels.TransportChannelListe ner.On.... Error The master browser has received a server announcement from the computer JSPC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{11EB4336-865B-4852-9473-F8F08EF5BDFC}. The master browser is stopping or an election is being forced. Warning Access to drivers on Windows Update was blocked by policy Warning A service process other than the one launched by the Service Control Manager connected when starting the ViceTampa service. The Service Control Manager launched process 1380 and process 1388 connected instead. Note that if this service is configured to start under a debugger, this behavior is expected. Warning A provider, WpcWebSyncProvSecured, has been registered in the Windows Management Instrumentation namespace root\CIMV2\Applications\WindowsParentalControls\Se cured to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. |
#38
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Help with buying new hard drive
On 3/11/2015 8:53 AM, Johnny wrote:
On Mon, 09 Mar 2015 11:18:06 -0500 GlowingBlueMist wrote: From what I've been able to locate, the existing drive is a standard 2.5 inch laptop SATA drive that is 7mm thick. http://www.newegg.com/Product/Produc...82E16822178125 With that in mind, you could use any SATA 7200 RPM drive that is also 2.5 by 7mm in size. Here is one that is also 500GB and runs around $50. http://www.newegg.com/Product/Produc...82E16822178573 You might also consider upgrading to a SSD drive like one of these http://www.newegg.com/Product/Produc...82E16820148946 if speed is your only concern. It is also a drop in replacement for what you currently have. Then you don't have to worry about bumping the laptop and crashing the drive as the SSD has no moving parts, runs cooler, and takes up much less battery usage as well. You are right, after downloading the manual for the Dell computer, I found the hard drive is 7 mm thick. I have decided to go with another Seagate like the one in it, except it will be an SSD. It's sixty five dollars, pretty cheap for an SSD. I think I need this ST500LM001 model, but I'm not sure. What does it mean when the drive has encryption? My existing drive is SATA 3Gb/s and the drive I'm looking at is SATA 6Gb/s, does it matter? http://www.seagate.com/internal-hard...d-drive/#specs The difference in interface speed will not matter as the newer 6Gb/s is downward compatible, much like USB3 and USB2. The self encrypting drive means that the data encryption is built into the hard drive or SSD interface controller. This is an anti-theft feature that means if I pull your hard drive out of your PC I will not be able to read the data from any other PC, with out your access password. Give this link a read and remember to replace SSD for hard drive as you read it. http://www.computerweekly.com/featur...ption-security The other thing is that if you wanted to encrypt the drive using an older non-encrypting drive your PC had to spend CPU time encrypting/decrypting the data all the time. With a SED drive it is built into the drive and your motherboard and CPU don't have to be slowed down doing the encryption/decryption. |
#39
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Help with buying new hard drive
On Wed, 11 Mar 2015 12:28:31 -0500
GlowingBlueMist wrote: The difference in interface speed will not matter as the newer 6Gb/s is downward compatible, much like USB3 and USB2. The self encrypting drive means that the data encryption is built into the hard drive or SSD interface controller. This is an anti-theft feature that means if I pull your hard drive out of your PC I will not be able to read the data from any other PC, with out your access password. Give this link a read and remember to replace SSD for hard drive as you read it. http://www.computerweekly.com/featur...ption-security The other thing is that if you wanted to encrypt the drive using an older non-encrypting drive your PC had to spend CPU time encrypting/decrypting the data all the time. With a SED drive it is built into the drive and your motherboard and CPU don't have to be slowed down doing the encryption/decryption. All companies should be using these with a password to unlock the drive. It's good to know you don't have to enter password to unlock the drive, but it will still be encrypted if its stolen. From the article: The encryption key used in SEDs is called the Media Encryption Key (MEK). Locking and unlocking a drive requires another key, called the Key Encryption Key (KEK) supplied by the user (or the platform, or the network). As the name implies, the KEK is used to encrypt or decrypt the MEK. The KEK is never stored in plaintext inside the drive. If no KEK is set, the drive is always unlocked and appears not to be encrypting even though it is. |
#40
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Help with buying new hard drive
On Wed, 11 Mar 2015 14:47:34 +0000
Stormin' Norman wrote: Lastly, are you using the notebook primarily connected to A/C power or on battery? When on battery power, most notebooks kick the CPU into power saving mode, which involves dramatically reducing the processing speed. It looks like you solved the problem. After plugging into AC power and using the computer, it is working the way it's supposed to. I never noticed this before, but even with the battery fully charged, the display becomes brighter when running from AC power. |
#41
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Help with buying new hard drive
On Wed, 11 Mar 2015 13:19:43 -0500, Johnny wrote:
I never noticed this before, but even with the battery fully charged, the display becomes brighter when running from AC power. There's a setting for that. control panel - power options - click on 'change power settings' as appropriate. |
#42
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Help with buying new hard drive
On 3/11/2015 7:08 PM, mechanic wrote:
On Wed, 11 Mar 2015 13:19:43 -0500, Johnny wrote: I never noticed this before, but even with the battery fully charged, the display becomes brighter when running from AC power. There's a setting for that. control panel - power options - click on 'change power settings' as appropriate. Or just right click on the battery icon and then power options. |
#43
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Help with buying new hard drive
Johnny wrote:
On Mon, 09 Mar 2015 11:18:06 -0500 GlowingBlueMist wrote: From what I've been able to locate, the existing drive is a standard 2.5 inch laptop SATA drive that is 7mm thick. http://www.newegg.com/Product/Produc...82E16822178125 With that in mind, you could use any SATA 7200 RPM drive that is also 2.5 by 7mm in size. Here is one that is also 500GB and runs around $50. http://www.newegg.com/Product/Produc...82E16822178573 You might also consider upgrading to a SSD drive like one of these http://www.newegg.com/Product/Produc...82E16820148946 if speed is your only concern. It is also a drop in replacement for what you currently have. Then you don't have to worry about bumping the laptop and crashing the drive as the SSD has no moving parts, runs cooler, and takes up much less battery usage as well. You are right, after downloading the manual for the Dell computer, I found the hard drive is 7 mm thick. I have decided to go with another Seagate like the one in it, except it will be an SSD. It's sixty five dollars, pretty cheap for an SSD. I think I need this ST500LM001 model, but I'm not sure. What does it mean when the drive has encryption? My existing drive is SATA 3Gb/s and the drive I'm looking at is SATA 6Gb/s, does it matter? http://www.seagate.com/internal-hard...d-drive/#specs That's a page full of SSHD drives. Those are not SSD drives. An SSHD consists of: 8GB flash (used as a cache, probably a read cache) A rotating platter, just like a hard drive The Flash operates as a cache. So it has the same unreliability level as a regular hard drive. With a slight (uneven) boost when reading certain files. ******* Unless the drive includes software for controlling the encryption, don't buy it. Buy a non-encrypted drive. Full disk encryption, the best way is if it is integrated with the laptop BIOS, and a BIOS prompt asks for a password. If you want another rotating drive, of 500GB capacity, there is one listed in the "thin" section here. http://www.seagate.com/www-content/p...0-1-1402gb.pdf ST500LM021 7200RPM 500GB --- a slightly warmer replacement for your drive ST500LT012 5400RPM 500GB --- your existing, non-encrypted drive A 512GB SSD would cost a fortune. A 500GB SSHD with 8GB Flash would be a bit more expensive than a 500GB HD. The performance will be "uneven". Some OS operations may perform very quickly. But sustained write (saving out a video edit in your video editor), will be "platter limited", and little better than the two rotating drives in the previous paragraph. Sooner or later, on a sustained transfer, the platter is the rate-limiting step. I don't know how cost sensitive you are, so I can't gauge which direction I should push my recommendation. The best compromise, is a pure SSD. Say 128GB. For around $100. Make *sure* it has MLC flash chips. Not any TLC flash chips. You will need to "clone+resize" to move the data. Macrium can do that. Acronis likely too. The 8GB cache on an SSHD, can be the good stuff, the SLC chips. You would also want to verify that is what is present in the cache. SLC is the best. MLC is good for regular SSDs (because they have overcapacity and spare sectors to burn). TLC, after about three months, *every* sector that hasn't been updated regularly, throws errors at the raw level. The error correction block fixes *all* of those. But, the price you pay, is reduced read speed. The drive still works. It just doesn't meet the 550MB/sec read speed promised any more. So it's a "spec failure" in a sense. If they're going to list TLC SSD drives for sale, they should list the "stale read rate" with full error correction applied to each and every sector. TLC needs heavy-weight error correction. The engineers know the noise margin is slimmer. The only mistake they make, is not computing the syndrome and error corrector stuff, with dedicated logic. The slow speed tells me the multi-core processor in the SSD is doing error correction on-the-fly. Still impressive, but not good enough if you want to meet the "550MB/sec" spec for the entire life of the drive. The least intrusive change, is the 7200RPM hard drive. You still get the 500GB capacity as before. ST500LM021 Something like this, is a little more expensive (probably 2x the hard drive price), but the performance level would be noticeable. Your wife will see the difference. But if the original drive was 90% full of data, of course all her data won't fit. If the original drive is mostly empty, this is a good solution. http://www.newegg.com/Product/Produc...82E16820148820 The only thing I'm concerned about with SSDs, is the lack of ventilation in some laptops, and the degree to which the power consumption figures are not properly stated. The rotating hard drive, draws 5 watts for only the first ten seconds or so (spinup), whereas some of those SSD drives draw close to that power level while doing a sustained write. So the drive bay could end up getting a bit warmer. Hard drives tend to have decent idle power, but if you believed the spec sheets, SSDs should be "cold as ice". And I don't think that is really true. And as is normal, you cannot expect every SSD drive ever made, to have reviewer power measurements. If I was reviewing a drive, I'd provide power numbers. But few Internet reviewers have the skill or interest. Even Anandtech, at one time they got a clamp-on ammeter for some review. But they didn't make such an approach a regular feature. A couple of the review sites, they engage an engineer to make a custom measurement setup for them. But even they don't maintain that setup for more than a couple years, before it disappears again. Paul |
#44
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Help with buying new hard drive
I haven't shopped for a hard drive in a while. No doubt there are 2 TB
namebrand hard drives for $50 now. It's like "wow" without even looking. The beat goes on. |
#45
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Help with buying new hard drive
Paul wrote:
spare sectors to burn). TLC, after about three months, *every* sector that hasn't been updated regularly, throws errors at the raw level. The error correction block fixes *all* of those. But, the price you pay, is reduced read speed. The drive still works. It just doesn't meet the 550MB/sec read speed promised any more. So it's a "spec failure" in a sense. If they're going to list TLC SSD drives for sale, they should list the "stale read rate" with full error correction applied to each and every sector. That's beautiful, Paul. |
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