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#1
December 14th 09, 06:35 AM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Because i was having trouble getting into safe mode so I could do some
virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... 
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#2
December 14th 09, 12:23 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
On Dec 14, 1:35*am, "Marcy" wrote:
Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. The boot.ini file is not required to boot a typical XP installation. XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. Adding the /SAFEBOOT option is not on the list.
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#3
December 14th 09, 12:23 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
On Dec 14, 1:35*am, "Marcy" wrote:
Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. The boot.ini file is not required to boot a typical XP installation. XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. Adding the /SAFEBOOT option is not on the list.
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#4
December 14th 09, 01:31 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Hi Jose, I DO have the original discs that came with my infected Windows Xp
sp2 IE7 Home edition OEM LAPTOP, since it was bought new. But I would like to make a "bootable Recovery Console CD that I can create yourself", as you said. I hope you can show me step by step instructions how to 'make' this copy. Right now I am using my desktop computer that have the same OS as Laptop. Can I use the desktop to make this 'copy'?? ALso, the steps that you gave me below on how to do the recovery.....are they step by step? Because I will be following it step by step. Thanks for your reply -- Thanks so very much for your help-! ! ! ! "Jose" wrote in message ... On Dec 14, 1:35 am, "Marcy" wrote: Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. The boot.ini file is not required to boot a typical XP installation. XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. Adding the /SAFEBOOT option is not on the list.
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#5
December 14th 09, 01:31 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Hi Jose, I DO have the original discs that came with my infected Windows Xp
sp2 IE7 Home edition OEM LAPTOP, since it was bought new. But I would like to make a "bootable Recovery Console CD that I can create yourself", as you said. I hope you can show me step by step instructions how to 'make' this copy. Right now I am using my desktop computer that have the same OS as Laptop. Can I use the desktop to make this 'copy'?? ALso, the steps that you gave me below on how to do the recovery.....are they step by step? Because I will be following it step by step. Thanks for your reply -- Thanks so very much for your help-! ! ! ! "Jose" wrote in message ... On Dec 14, 1:35 am, "Marcy" wrote: Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. The boot.ini file is not required to boot a typical XP installation. XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. Adding the /SAFEBOOT option is not on the list.
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#6
December 14th 09, 01:49 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#7
December 14th 09, 01:49 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#8
December 14th 09, 11:14 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
On Dec 14, 8:31*am, "Marcy" wrote:
Hi Jose, I DO have the original discs that came with my infected Windows Xp sp2 IE7 Home edition OEM LAPTOP, since it was bought new. But I would like to make a "bootable Recovery Console CD that I can create yourself", as you said. I hope you can show me step by step instructions how to 'make' this copy. Right now I am using my desktop computer that have the same OS as Laptop. Can I use the desktop to make this 'copy'?? ALso, the steps that you gave me below on how to do the recovery.....are they step by step? Because I will be following it step by step. Thanks for your reply -- Thanks so very much for your help-! ! ! !"Jose" wrote in message ... On Dec 14, 1:35 am, "Marcy" wrote: Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. *This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). *Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. *It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. *The boot.ini file is not required to boot a typical XP installation. *XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. *Adding the /SAFEBOOT option is not on the list. The bootable ISO image file you need to download is called: xp_rec_con.iso Download the ISO file from he http://www.mediafire.com/?ueyyzfymmig Use this free and easy program to create your bootable CD: http://www.imgburn.com/ Instructions for how to burn: http://forum.imgburn.com/index.php?showtopic=61 It would be a good idea to test your bootable CD on a computer that is working. You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk. These adjustments are made before Windows tries to load. If you miss it, you will have to reboot the system again. When you boot on the CD, follow the prompts: Press any key to boot from CD... The Windows Setup... will proceed. Press 'R' to enter the Recovery Console. Select the installation you want to access (usually 1: C:\WINDOWS) You may be asked to enter the Administrator password (usually empty). You should be in the C:\WINDOWS folder. This is the same as the C: \WINDOWS folder you see in explorer. RC allows basic file commands - copy, rename, replace, delete, cd, chkdsk, fixboot, fixmbr, etc. For you, it should go something like this: cd \ attrib -shr boot.ini ren boot.ini boot.ini.bak Remove the CD, type exit to reboot the system, ignore the complaining. In Windows Explorer, browse to c:\ and rename boot.ini.bak (or copy it) back to boot.ini, run msconfig, undo the /SAFEBOOT. Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpywa (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired.
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#9
December 14th 09, 11:14 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
On Dec 14, 8:31*am, "Marcy" wrote:
Hi Jose, I DO have the original discs that came with my infected Windows Xp sp2 IE7 Home edition OEM LAPTOP, since it was bought new. But I would like to make a "bootable Recovery Console CD that I can create yourself", as you said. I hope you can show me step by step instructions how to 'make' this copy. Right now I am using my desktop computer that have the same OS as Laptop. Can I use the desktop to make this 'copy'?? ALso, the steps that you gave me below on how to do the recovery.....are they step by step? Because I will be following it step by step. Thanks for your reply -- Thanks so very much for your help-! ! ! !"Jose" wrote in message ... On Dec 14, 1:35 am, "Marcy" wrote: Because i was having trouble getting into safe mode so I could do some virus/malware clean up, I went into the system config utility boot.ini then placed a check in the safemode box. I rebooted. It still wont go into safe mode and wont even reboot normally to reg windows mode. It trys to reboot on its own after 30 seconds. But the blue screen flashes, then it tries to reboot over and over again. No matter which option I pick (last known config, safe mode networking, safe mode, etc), it just tries to reboot over and over again like a broken record. I can get into BIOS by pushing F10 (or F12 I think), but I dont know what I can do there. At this point, i just want my pc to be able to boot normally and I will see what I can do in reg windows mode as far as cleaning. Please help in easy terms. Thanks for your help in advance... This is a common symptom of a malware infection. Troubleshooters will sometimes (too often) use msconfig to change boot.ini settings (like add the /SAFEBOOT option) and once that is done, the malicious software will prevent the system from booting in any kind of mode every again to undo the changes. *This is the malware's lame effort to keep you from removing it, so you must outsmart it. The easiest method of resolution is to boot into the XP Recovery Console using either a genuine bootable XP installation CD or a bootable Recovery Console CD you can create yourself (no XP media is required). *Any system recovery or system restore CDs that may have come with a store bought system will not help you. A lot of people don't have or don't know of they have a genuine bootable XP installation CD, so to be 100% sure of what you have, make your own bootable Recovery Console CD. *It is a good thing to have for days when you need it - like today. Once you boot into the Recovery Console, you can rebuild you boot.ini file without the extra option, or simply rename the afflicted boot.ini file to something like boot.ini.bak and reboot. *The boot.ini file is not required to boot a typical XP installation. *XP will complain about the missing file, but it will still boot. Once the system boots, rename the boot.ini.bak file back to boot.ini, run msconfig and undo the changes you made which is usually to remove the /SAFEBOOT option. Once the system boots successfully, you know now not to add options to your boot.ini file, use other methods to detect and remove the malware from your system. *Adding the /SAFEBOOT option is not on the list. The bootable ISO image file you need to download is called: xp_rec_con.iso Download the ISO file from he http://www.mediafire.com/?ueyyzfymmig Use this free and easy program to create your bootable CD: http://www.imgburn.com/ Instructions for how to burn: http://forum.imgburn.com/index.php?showtopic=61 It would be a good idea to test your bootable CD on a computer that is working. You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk. These adjustments are made before Windows tries to load. If you miss it, you will have to reboot the system again. When you boot on the CD, follow the prompts: Press any key to boot from CD... The Windows Setup... will proceed. Press 'R' to enter the Recovery Console. Select the installation you want to access (usually 1: C:\WINDOWS) You may be asked to enter the Administrator password (usually empty). You should be in the C:\WINDOWS folder. This is the same as the C: \WINDOWS folder you see in explorer. RC allows basic file commands - copy, rename, replace, delete, cd, chkdsk, fixboot, fixmbr, etc. For you, it should go something like this: cd \ attrib -shr boot.ini ren boot.ini boot.ini.bak Remove the CD, type exit to reboot the system, ignore the complaining. In Windows Explorer, browse to c:\ and rename boot.ini.bak (or copy it) back to boot.ini, run msconfig, undo the /SAFEBOOT. Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpywa (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired.
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#10
December 15th 09, 01:28 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Unfortunetly, that is what my prob has been all this time. No matter what I
do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in message news  Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#11
December 15th 09, 01:28 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Unfortunetly, that is what my prob has been all this time. No matter what I
do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in message news Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#12
December 15th 09, 03:12 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
I have suceeded in rebooting my machine to norm windows mode. I renamed the
file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! ! "Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in message news Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#13
December 15th 09, 03:12 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
I have suceeded in rebooting my machine to norm windows mode. I renamed the
file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! ! "Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in message news Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode
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#14
December 15th 09, 05:04 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
The boot.ini tab isn't showing in the Msconfig utility because the
boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. John Marcy wrote: I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________
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#15
December 15th 09, 05:04 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
The boot.ini tab isn't showing in the Msconfig utility because the
boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. John Marcy wrote: I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________
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