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#1
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Create folder/file causes explorer.exe to crash
Hi!
I have a problem that occurs when I'm trying to create a new folder or file, this causes explorer.exe to crash. I assume that some files are corrupt or missing so i have tried to run "sfc /scannow". The program prompts me to insert installation CD. When I do that I don't seem to have the same version of Windows on my PC as on the CD, the program refuses to continue. Any hints on what the problem is caused by and how I can solve it. The crash problem also occurs when I'm exiting Outlook and start Acrobat Reader. Any help is appreciated. |
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#2
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Create folder/file causes explorer.exe to crash
Gus,
To check the version of windows right click on my computer and select properties. Under the general tab you should have the version. BTW what version does the cd have labelled on it? Are the two the same? yogi "Gus" wrote: Hi! I have a problem that occurs when I'm trying to create a new folder or file, this causes explorer.exe to crash. I assume that some files are corrupt or missing so i have tried to run "sfc /scannow". The program prompts me to insert installation CD. When I do that I don't seem to have the same version of Windows on my PC as on the CD, the program refuses to continue. Any hints on what the problem is caused by and how I can solve it. The crash problem also occurs when I'm exiting Outlook and start Acrobat Reader. Any help is appreciated. |
#3
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Create folder/file causes explorer.exe to crash
Start | Run | Type: winver | Click OK
-- Hope this helps. Let us know. Wes MS-MVP Windows Shell/User In , yogi hunted and pecked: Gus, To check the version of windows right click on my computer and select properties. Under the general tab you should have the version. BTW what version does the cd have labelled on it? Are the two the same? yogi "Gus" wrote: Hi! I have a problem that occurs when I'm trying to create a new folder or file, this causes explorer.exe to crash. I assume that some files are corrupt or missing so i have tried to run "sfc /scannow". The program prompts me to insert installation CD. When I do that I don't seem to have the same version of Windows on my PC as on the CD, the program refuses to continue. Any hints on what the problem is caused by and how I can solve it. The crash problem also occurs when I'm exiting Outlook and start Acrobat Reader. Any help is appreciated. |
#4
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Create folder/file causes explorer.exe to crash
The program says that I have Windows SP Home Edition version 5.1 (Build
2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2). The installation CD is the original i received from Dell when I bought the computer december 2002. Sorry, but this doesn't solve my problem. Regards /Gus "Wesley Vogel" wrote: Start | Run | Type: winver | Click OK -- Hope this helps. Let us know. Wes MS-MVP Windows Shell/User In , yogi hunted and pecked: Gus, To check the version of windows right click on my computer and select properties. Under the general tab you should have the version. BTW what version does the cd have labelled on it? Are the two the same? yogi "Gus" wrote: Hi! I have a problem that occurs when I'm trying to create a new folder or file, this causes explorer.exe to crash. I assume that some files are corrupt or missing so i have tried to run "sfc /scannow". The program prompts me to insert installation CD. When I do that I don't seem to have the same version of Windows on my PC as on the CD, the program refuses to continue. Any hints on what the problem is caused by and how I can solve it. The crash problem also occurs when I'm exiting Outlook and start Acrobat Reader. Any help is appreciated. |
#5
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Create folder/file causes explorer.exe to crash
If you have XP Home and it asks for your XP Pro CD, see this KB article...
You may be prompted to insert a Windows XP Professional CD when you run the System File Checker tool in Windows XP Home Edition http://support.microsoft.com/default...b;en-us;897128 -- Hope this helps. Let us know. Wes MS-MVP Windows Shell/User In , Gus hunted and pecked: The program says that I have Windows SP Home Edition version 5.1 (Build 2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2). The installation CD is the original i received from Dell when I bought the computer december 2002. Sorry, but this doesn't solve my problem. Regards /Gus "Wesley Vogel" wrote: Start | Run | Type: winver | Click OK -- Hope this helps. Let us know. Wes MS-MVP Windows Shell/User In , yogi hunted and pecked: Gus, To check the version of windows right click on my computer and select properties. Under the general tab you should have the version. BTW what version does the cd have labelled on it? Are the two the same? yogi "Gus" wrote: Hi! I have a problem that occurs when I'm trying to create a new folder or file, this causes explorer.exe to crash. I assume that some files are corrupt or missing so i have tried to run "sfc /scannow". The program prompts me to insert installation CD. When I do that I don't seem to have the same version of Windows on my PC as on the CD, the program refuses to continue. Any hints on what the problem is caused by and how I can solve it. The crash problem also occurs when I'm exiting Outlook and start Acrobat Reader. Any help is appreciated. |
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