msmsgs.exe

Hi Folks,

I have both Windows Messenger and MSN Messenger. My Norton Firewall keeps
popping in and showing that c:\Program Files\Messenger\msmsgs.exe is
preparing to access the internet ~every 2 minutes. I am unable to figure
out how to stop/prevent this from happening. It only started doing this
recently and I was somehow able to stop it for a time, but Norton had a
common driver update that I downloaded this evening and after the reboot,
this "action" will not stop. Can anyone help?? I'm running XP Home.

Thanks in advance......n

Greetings Nancie,

You mentioned you're using Norton -- do you have Norton Antivirus 2003 installed also? Norton
added a new "instant messaging scanning" feature to Norton Antivirus 2003, which can conflict
with Messenger and cause some of this behavior. To stop it, open Norton Antivirus
(Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by the
clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck
MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Nancie" wrote in message
ink.net...
Hi Folks,

I have both Windows Messenger and MSN Messenger. My Norton Firewall keeps
popping in and showing that c:\Program Files\Messenger\msmsgs.exe is
preparing to access the internet ~every 2 minutes. I am unable to figure
out how to stop/prevent this from happening. It only started doing this
recently and I was somehow able to stop it for a time, but Norton had a
common driver update that I downloaded this evening and after the reboot,
this "action" will not stop. Can anyone help?? I'm running XP Home.

Thanks in advance......n

Wow-Thanks! Yes, I do have NAV2003-I've followed your instructions and
woooohooo, no more probs. Thanks again.....n

"Jonathan Kay [MVP]" msnew
wrote in message
...
Greetings Nancie,

You mentioned you're using Norton -- do you have Norton Antivirus 2003
installed also? Norton
added a new "instant messaging scanning" feature to Norton Antivirus 2003,
which can conflict
with Messenger and cause some of this behavior. To stop it, open Norton
Antivirus
(Right-click on the Norton Antivirus icon in the System Tray/Notification
Area (by the
clock), choose 'Open Norton Antivirus'), click Options, then Instant
Messenger then uncheck
MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Nancie" wrote in message
ink.net...
Hi Folks,

I have both Windows Messenger and MSN Messenger. My Norton Firewall
keeps
popping in and showing that c:\Program Files\Messenger\msmsgs.exe is
preparing to access the internet ~every 2 minutes. I am unable to
figure
out how to stop/prevent this from happening. It only started doing this
recently and I was somehow able to stop it for a time, but Norton had a
common driver update that I downloaded this evening and after the
reboot,
this "action" will not stop. Can anyone help?? I'm running XP Home.

Thanks in advance......n

Hi Nancie,

Glad to be of assistance =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Nancie" wrote in message
ink.net...
Wow-Thanks! Yes, I do have NAV2003-I've followed your instructions and
woooohooo, no more probs. Thanks again.....n

"Jonathan Kay [MVP]" msnew
wrote in message
...
Greetings Nancie,

You mentioned you're using Norton -- do you have Norton Antivirus 2003
installed also? Norton
added a new "instant messaging scanning" feature to Norton Antivirus 2003,
which can conflict
with Messenger and cause some of this behavior. To stop it, open Norton
Antivirus
(Right-click on the Norton Antivirus icon in the System Tray/Notification
Area (by the
clock), choose 'Open Norton Antivirus'), click Options, then Instant
Messenger then uncheck
MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Nancie" wrote in message
ink.net...
Hi Folks,

I have both Windows Messenger and MSN Messenger. My Norton Firewall
keeps
popping in and showing that c:\Program Files\Messenger\msmsgs.exe is
preparing to access the internet ~every 2 minutes. I am unable to
figure
out how to stop/prevent this from happening. It only started doing this
recently and I was somehow able to stop it for a time, but Norton had a
common driver update that I downloaded this evening and after the
reboot,
this "action" will not stop. Can anyone help?? I'm running XP Home.

Thanks in advance......n