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#1
June 30th 09, 04:01 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
Hi:
Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you. 
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#2
June 30th 09, 08:51 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
See
http://groups.google.com/group/micro...bb0cd7db032154 Related: http://groups.google.com/group/micro...14fde69a3b84e8 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 adam wrote: Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you.
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#3
June 30th 09, 09:16 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
Not sure about the hyperlinks to my other issues that you have included. MSRT
found nothing. I have AVG 8.5, Spybot S & D, Malwarebytes, Spyware Blaster-- I have not had a malware/trojan/virus issue in years. Definitions are always up-to-date. I GOOGLED this issue for the Search Companion and all suggestions have been tried to no avail. "PA Bear [MS MVP]" wrote: See http://groups.google.com/group/micro...bb0cd7db032154 Related: http://groups.google.com/group/micro...14fde69a3b84e8 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 adam wrote: Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you.
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#4
June 30th 09, 09:40 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
Continue with Steps #2 and #3 in my reply to your thread in Windows Update
newsgroup or open a no-charge support incident. adam wrote: Not sure about the hyperlinks to my other issues that you have included. MSRT found nothing. I have AVG 8.5, Spybot S & D, Malwarebytes, Spyware Blaster-- I have not had a malware/trojan/virus issue in years. Definitions are always up-to-date. I GOOGLED this issue for the Search Companion and all suggestions have been tried to no avail. "PA Bear [MS MVP]" wrote: See http://groups.google.com/group/micro...bb0cd7db032154 Related: http://groups.google.com/group/micro...14fde69a3b84e8 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 adam wrote: Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you.
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#5
June 30th 09, 09:57 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
I apologize for being confused: my Search Companion issue and Windows Update
error/failure are being combined into one issue despite posting each issue to a separate newsgroup? "PA Bear [MS MVP]" wrote: Continue with Steps #2 and #3 in my reply to your thread in Windows Update newsgroup or open a no-charge support incident. adam wrote: Not sure about the hyperlinks to my other issues that you have included. MSRT found nothing. I have AVG 8.5, Spybot S & D, Malwarebytes, Spyware Blaster-- I have not had a malware/trojan/virus issue in years. Definitions are always up-to-date. I GOOGLED this issue for the Search Companion and all suggestions have been tried to no avail. "PA Bear [MS MVP]" wrote: See http://groups.google.com/group/micro...bb0cd7db032154 Related: http://groups.google.com/group/micro...14fde69a3b84e8 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 adam wrote: Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you.
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#6
June 30th 09, 10:47 PM
posted to microsoft.public.windowsxp.general
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Microsoft Search Companion Freezes
No, I suspect that all three of your issues (Search Companion; Outlook
Express; Windows Update) might have the same cause: Hijackware infection(s). You needn't tell the MS support tech about the other two issues. If the tech can help you get your updates working again, chances are everything else will be working again, too. PS: Don't be surprised if the tech recommends a format & clean install. adam wrote: I apologize for being confused: my Search Companion issue and Windows Update error/failure are being combined into one issue despite posting each issue to a separate newsgroup? "PA Bear [MS MVP]" wrote: Continue with Steps #2 and #3 in my reply to your thread in Windows Update newsgroup or open a no-charge support incident. adam wrote: Not sure about the hyperlinks to my other issues that you have included. MSRT found nothing. I have AVG 8.5, Spybot S & D, Malwarebytes, Spyware Blaster-- I have not had a malware/trojan/virus issue in years. Definitions are always up-to-date. I GOOGLED this issue for the Search Companion and all suggestions have been tried to no avail. "PA Bear [MS MVP]" wrote: See http://groups.google.com/group/micro...bb0cd7db032154 Related: http://groups.google.com/group/micro...14fde69a3b84e8 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 adam wrote: Running Win XP Pro and IE 6.0.2900.5512.xpsp_sp3_gdr.090206-1234. Search Companion only works in SAFE mode. When I run it while the PC is in normal operating mode, the dog is animated until I start typing, and then selecting SEARCH causes the system to freeze. I can only CTRL-ALT-DELETE to stop the SEARCH program. Any thoughts? Thank you.
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