Changed memory and no XP

I have a problem with a newish Pentium 4 that was
originally configured with 512 MB ram, a
soundblaster "live" soundcard and a dvd burner.
The DVD was replaced under warranty, the soundcard was
changed. When new 1 GB of memory was added XP refuses to
boot to the operating system.
A screen appears saying that hardware has changed and the
options for continuing boot process all fail.
Is this caused by XP not allowing transport to "another"
computer? It is the same computer but with some different
hardware changes.
The memory has been checked in another machine running Win
98 and the same motherboard.
With thanks
Peter

Peter,

You've changed enough so XP doesn't know where it is. Looks like you need
to do what's called a "repair install." Once you've done that, XP will have
all new information, and will probably reactivate over the internet with no
trouble. If not, the worst you'll have to endure is abouta five minute
phone process with an automated system. Here's the official info on "repair
installs:"

http://support.microsoft.com/default...1&PA=1&SD=HSCH

Be sure to read the whole thing carefully.
--
Hope this is helpful,

Walter Hawn
Please reply within Newsgroup


"Peter" wrote in message
...
I have a problem with a newish Pentium 4 that was
originally configured with 512 MB ram, a
soundblaster "live" soundcard and a dvd burner.
The DVD was replaced under warranty, the soundcard was
changed. When new 1 GB of memory was added XP refuses to
boot to the operating system.
A screen appears saying that hardware has changed and the
options for continuing boot process all fail.
Is this caused by XP not allowing transport to "another"
computer? It is the same computer but with some different
hardware changes.
The memory has been checked in another machine running Win
98 and the same motherboard.
With thanks
Peter

I had the same problem. I upgraded my memory and have XP running on a Win98 SE computer. I tried re-installing XP and now I get a completely blank screen when I load the computer unless I boot from the XP Upgrade disk. I'm worried that doing a 'New Install
" will delete all my files. Is this true? "Upgrade" isn't working. "New Install" is my only other option, but I'm still worried about losing all my stuff. Any help/suggestions?

A "New Install" will indeed wipe the drive XP is installed to. However, the
"repair install" I referenced lays XP into the same directory as before,
leaving all data and settings intact. Please read the knowledgebase article
I linked for more information.
--
Hope this is helpful,

Walter Hawn
Please reply within Newsgroup

"Robin" ) wrote in message
...
I had the same problem. I upgraded my memory and have XP running on a
Win98 SE computer. I tried re-installing XP and now I get a completely blank
screen when I load the computer unless I boot from the XP Upgrade disk. I'm
worried that doing a 'New Install" will delete all my files. Is this true?
"Upgrade" isn't working. "New Install" is my only other option, but I'm
still worried about losing all my stuff. Any help/suggestions?

I'm afraid your problem has gone beyond where I can be of any real help. It
sounds as though one or more of the .cab files on the CD may be damaged
(this can happen through even very minor physical damage to the top side of
the CD, even if the bottom seems unharmed). The sad part is, those files
are most likely already in place on your hard drive, but setup is too stupid
to notice.

If you know of someone with another copy of the CD, try that one, using your
install key. If the install goes well, make a copy of the other CD for your
use. Yes, it's legal, provided you own an original copy.

AFIK, Microsoft will not replaced damaged media.
--
Wish this was more helpful,

Walter Hawn
Please reply within Newsgroup



..
"Robin"
wrote in message
...
I followed the instructions in the article and used Method 2.
Setup told me it could not rcopy the following files from the CD:
wmpcore.dll
iexpress.exe
rasdlg.dll
rasppp.dll
rasrad.dll
rcbdyctl.dll
reader.chm
reg.exe
regwizc.dll
rsmconw.chm
rsmui.exe
rtcdll.dll
rtipzmib.dll
XPNotify.wav
XPRecycl.wav
XPRngout.wav
XPShutdn.wav
XPStartU.wav
zipfldr.dll
MSCTF.dll
MSUTB.dll
SPTIP.dll
softKBD.dll
edit.com
sere1255.fon
ssee1255.fon
ssee1256.fon
sysmain.sdb
article.chm
d3dramp.dll
ega.sys
fsvga.sys
HSF_AMOS.sys
HSF_BSC2.sys
HSF_FALL.sys
HSF_FAXX.sys
HSF_K56K.sys
HSF_MSFT.sys
HSF_SAMP.sys
HSF_SOAR.sys
HSF_SPKP.sys
HSF_TONE.sys
HSF_V124.sys

Then, after copying the rest of the files off the CD, it told me:

Setup canno set the required Windows XP configuration. This indicates an
internal Setup error.
Contact your system administrator.

On Tue, 23 Dec 2003 16:31:36 -0700, "Walter Hawn"
wrote:

I'm afraid your problem has gone beyond where I can be of any real help. It
sounds as though one or more of the .cab files on the CD may be damaged
(this can happen through even very minor physical damage to the top side of
the CD, even if the bottom seems unharmed). The sad part is, those files
are most likely already in place on your hard drive, but setup is too stupid
to notice.

If you know of someone with another copy of the CD, try that one, using your
install key. If the install goes well, make a copy of the other CD for your
use. Yes, it's legal, provided you own an original copy.

AFIK, Microsoft will not replaced damaged media.


The problem can also occur if the new memory is either defective or
marginal.