Sleep Causes Windows XP To Crash

After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed via
an error message that Windows has encountered an error and must shut down,
then my PC reboots. Any suggestions to correct this and/or identify the
problem? Thanks, Bob

You did install your chipset and other drivers from manu sites / cd's did'nt
you?
Do NOT use winupdate for drivers

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via
an error message that Windows has encountered an error and must shut down,
then my PC reboots. Any suggestions to correct this and/or identify the
problem? Thanks, Bob

Hi,

Install an updated video driver for the system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via an error message that Windows has encountered an error and must shut
down, then my PC reboots. Any suggestions to correct this and/or identify
the problem? Thanks, Bob

I unistalled and reinstalled the video drivers from the manufacturer's site.
Same issue. The PC will go to the sleep state but when it comes out of
sleep it goes to that blue screeen that informs me Windows has encountered
an error, if this has not happened before reboot... dumping physical
memory..blah blah blah, then the pc reboots.

Ideas?

thanks, Bob

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via an error message that Windows has encountered an error and must shut
down, then my PC reboots. Any suggestions to correct this and/or identify
the problem? Thanks, Bob

Hi Bob,

Can you send me the dump file? Use the email address used here and a subject
line of "per req" to get past the filters.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Bob" wrote in message
...
I unistalled and reinstalled the video drivers from the manufacturer's
site. Same issue. The PC will go to the sleep state but when it comes out
of sleep it goes to that blue screeen that informs me Windows has
encountered an error, if this has not happened before reboot... dumping
physical memory..blah blah blah, then the pc reboots.

Ideas?

thanks, Bob

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via an error message that Windows has encountered an error and must shut
down, then my PC reboots. Any suggestions to correct this and/or
identify the problem? Thanks, Bob

Sorry, How to I get the dump file?


"Rick Rogers" wrote in message
...
Hi Bob,

Can you send me the dump file? Use the email address used here and a
subject line of "per req" to get past the filters.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Bob" wrote in message
...
I unistalled and reinstalled the video drivers from the manufacturer's
site. Same issue. The PC will go to the sleep state but when it comes out
of sleep it goes to that blue screeen that informs me Windows has
encountered an error, if this has not happened before reboot... dumping
physical memory..blah blah blah, then the pc reboots.

Ideas?

thanks, Bob

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via an error message that Windows has encountered an error and must shut
down, then my PC reboots. Any suggestions to correct this and/or
identify the problem? Thanks, Bob

hi bob , go to control panel then click on the power options, then when u
look at it u will see what u need to do, look in advanced , its all pretty
straight forward from there

"Bob" wrote:

After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed via
an error message that Windows has encountered an error and must shut down,
then my PC reboots. Any suggestions to correct this and/or identify the
problem? Thanks, Bob

Hi,

Usually under C:\Windows\Minidump, grab the most recently dated one (the
date is part of the name of each).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Bob" wrote in message
...
Sorry, How to I get the dump file?


"Rick Rogers" wrote in message
...
Hi Bob,

Can you send me the dump file? Use the email address used here and a
subject line of "per req" to get past the filters.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Bob" wrote in message
...
I unistalled and reinstalled the video drivers from the manufacturer's
site. Same issue. The PC will go to the sleep state but when it comes
out of sleep it goes to that blue screeen that informs me Windows has
encountered an error, if this has not happened before reboot... dumping
physical memory..blah blah blah, then the pc reboots.

Ideas?

thanks, Bob

"Bob" wrote in message
...
After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am
informed via an error message that Windows has encountered an error and
must shut down, then my PC reboots. Any suggestions to correct this
and/or identify the problem? Thanks, Bob

The issue is the PC crashes coming out of sleep, all the power options are
straight forward as you indicated, trying to identify why it crashes.
believe it to be related to the video card, but what do I know, I still am
unable to fix it. All suggestions are welcome.

Thanks, Bob

"RAY0711" wrote in message
...
hi bob , go to control panel then click on the power options, then when u
look at it u will see what u need to do, look in advanced , its all pretty
straight forward from there

"Bob" wrote:

After reformatting my harddrive and reinstalling Windows XP the "sleep"
button causes the PC to crash. I hit the sleep button and I am informed
via
an error message that Windows has encountered an error and must shut
down,
then my PC reboots. Any suggestions to correct this and/or identify the
problem? Thanks, Bob

have u set the sleep button to shut down when u press it , u might of done
this anyway, set it to do nothing when u press the sleep button , ok by ray

"Bob" wrote: