Printer XP Conflict ?

I bought a HP psc 2410xi photosmart all-in-one printer that has that only a
USB connection. When I try to install the software from the cd I get to the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can not
find the drivers for the printer. I have tryied calling HP techs and spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows 98
just fine. I also have tried to reinstall my old printer (Cannon Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I don't
have any problems installing the Cannon printer using the serial port. I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale

I have 3 other devices that I us USB for and I have no problems with them.
I have 2 each of 2.0 and 1.0 ports and I have tried each one of them I still
get this error. I don't think it is the cable or printer as I us both with
my laptop just fine.

Dale
"Parley" wrote in message
...
Sounds like it might be a USB connection problem. Since you were able to
install a serial printer but not the USB printer.

Try using another USB device on the same connector port that you are
trying
to use for the printer.

HTH
Parley

"DW" wrote in message ...
I bought a HP psc 2410xi photosmart all-in-one printer that has that
only
a
USB connection. When I try to install the software from the cd I get to
the
point that you try to install the drivers for the printer I get an
error(I
can't remeber what it said at the moment) that basicaly says that it can
not
find the drivers for the printer. I have tryied calling HP techs and
spent
over 3 hours on the phone and they don't have any answers how to get
them
installed. I have installed this same printer on a laptop using Windows
98
just fine. I also have tried to reinstall my old printer (Cannon
Multipass
c755 all-in-one) using the USB connection and got the same error. I
don't
have any problems installing the Cannon printer using the serial port.
I
think that it is a XP problem, but I don't know what it is. Any ideas
please let me know. If you want to know exactly what the error stated I
will try to install it again to get the exact words it has been quite a
while ago since I first tried to install it.

Thanks in advance for your help
Dale