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Auto Update hangs after installing SP2.



 
 
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  #1  
Old January 2nd 05, 09:49 PM
Richard Quartararo
external usenet poster
 
Posts: n/a
Default Auto Update hangs after installing SP2.

I installed Windows XP SP2 yesterday. Under the Auto-Update optins, I
selected updates to be downloaded and then notified they are ready to be
installed. The update website states the same; so I know both sides are in
check.

My problem is as follows: the yellow security shield icon comes up in the
taskbar stating that it is downloading updates. The problem is that the
downloading is constantly freezing at different points while I am online. It
is currently stuck at 67% complete and has been so for the past hour. It was
stuck at 56% complete before I shut down last night and went to bed. Any
assistance would be greatly appreciated and thank you in advance.

FYI... Did not have this problem before SP2.
--
Richard Quartararo
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  #2  
Old January 2nd 05, 10:53 PM
Rick \Nutcase\ Rogers
external usenet poster
 
Posts: n/a
Default Auto Update hangs after installing SP2.

Hi Richard,

Disable the autodownloading, then reboot and restart it. Also, while it is
disabled, delete the WUTemp folder on the root of the system drive, or at
least the contents of it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
I installed Windows XP SP2 yesterday. Under the Auto-Update optins, I
selected updates to be downloaded and then notified they are ready to be
installed. The update website states the same; so I know both sides are in
check.

My problem is as follows: the yellow security shield icon comes up in the
taskbar stating that it is downloading updates. The problem is that the
downloading is constantly freezing at different points while I am online.
It
is currently stuck at 67% complete and has been so for the past hour. It
was
stuck at 56% complete before I shut down last night and went to bed. Any
assistance would be greatly appreciated and thank you in advance.

FYI... Did not have this problem before SP2.
--
Richard Quartararo



  #3  
Old January 3rd 05, 05:56 AM
Richard Quartararo
external usenet poster
 
Posts: n/a
Default Auto Update still hangs

Hi Rick,

I tried what you suggested and it does not seem to have worked. The
downloading went from 67% to 80% and stopped again. Also, when I went to
delete the WUTemp folder, the folder was empty. I still deleted it though. I
have the log file for windows update and there are error mesages in
it...would this help you? Thanks again!

Richard

"Rick "Nutcase" Rogers" wrote:

Hi Richard,

Disable the autodownloading, then reboot and restart it. Also, while it is
disabled, delete the WUTemp folder on the root of the system drive, or at
least the contents of it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
I installed Windows XP SP2 yesterday. Under the Auto-Update optins, I
selected updates to be downloaded and then notified they are ready to be
installed. The update website states the same; so I know both sides are in
check.

My problem is as follows: the yellow security shield icon comes up in the
taskbar stating that it is downloading updates. The problem is that the
downloading is constantly freezing at different points while I am online.
It
is currently stuck at 67% complete and has been so for the past hour. It
was
stuck at 56% complete before I shut down last night and went to bed. Any
assistance would be greatly appreciated and thank you in advance.

FYI... Did not have this problem before SP2.
--
Richard Quartararo




  #4  
Old January 3rd 05, 12:06 PM
Rick \Nutcase\ Rogers
external usenet poster
 
Posts: n/a
Default Auto Update still hangs

Hi Richard,

Yes, it might help. Please copy/paste the relevant section into a reply.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
Hi Rick,

I tried what you suggested and it does not seem to have worked. The
downloading went from 67% to 80% and stopped again. Also, when I went to
delete the WUTemp folder, the folder was empty. I still deleted it though.
I
have the log file for windows update and there are error mesages in
it...would this help you? Thanks again!

Richard

"Rick "Nutcase" Rogers" wrote:

Hi Richard,

Disable the autodownloading, then reboot and restart it. Also, while it
is
disabled, delete the WUTemp folder on the root of the system drive, or at
least the contents of it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
I installed Windows XP SP2 yesterday. Under the Auto-Update optins, I
selected updates to be downloaded and then notified they are ready to
be
installed. The update website states the same; so I know both sides are
in
check.

My problem is as follows: the yellow security shield icon comes up in
the
taskbar stating that it is downloading updates. The problem is that the
downloading is constantly freezing at different points while I am
online.
It
is currently stuck at 67% complete and has been so for the past hour.
It
was
stuck at 56% complete before I shut down last night and went to bed.
Any
assistance would be greatly appreciated and thank you in advance.

FYI... Did not have this problem before SP2.
--
Richard Quartararo






  #5  
Old January 4th 05, 02:37 AM
Richard Quartararo
external usenet poster
 
Posts: n/a
Default Auto Update error messages

Hi Rick,

Here is the information from the windows update log file:
"
WU client finished Searching for update
AU Detection callback: 2 updates detected
Setting next AU detection timeout to 2005-01-04 20:52:59
WU client calls back to search call AutomaticUpdates with code Call complete
and error 0
WU client completed and deleted call {8A63AD0F-916E-4C61-9E50-C96333D9B85E}
REPORT EVENT:
{7DC531B1-9FC7-4E51-B6E8-16560BAF0FA6} 252{00000000-0000-0000-0000-000000000000}AutomaticUpdates Success Software
SynchronizationAgent has finished detecting items.
Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{65481A 9C-B70D-474F-92C4-7DA372C294AC}.bin for writing.
Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{72FA0C 68-0EDF-4CB6-BDD5-D263D1D7062E}.bin for writing.
Error 80072efe occurred while downloading update; notifying dependent calls.
Error 80072efe occurred while downloading update; notifying dependent calls.
WU client calls back to download call {61B0C9F8-4D00-4C5A-B0F0-B2E654B5F919}
with code Call progress and error 0
AU received event of 0
Out of proc datastore is shutting down
Out of proc datastore is now inactive
"
Let me know if this helps or if you need more info. from the log file.

Thanks again!

Richard

"Rick "Nutcase" Rogers" wrote:

Hi Richard,

Yes, it might help. Please copy/paste the relevant section into a reply.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
Hi Rick,

I tried what you suggested and it does not seem to have worked. The
downloading went from 67% to 80% and stopped again. Also, when I went to
delete the WUTemp folder, the folder was empty. I still deleted it though.
I
have the log file for windows update and there are error mesages in
it...would this help you? Thanks again!

Richard

"Rick "Nutcase" Rogers" wrote:

Hi Richard,

Disable the autodownloading, then reboot and restart it. Also, while it
is
disabled, delete the WUTemp folder on the root of the system drive, or at
least the contents of it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Richard Quartararo" wrote in message
...
I installed Windows XP SP2 yesterday. Under the Auto-Update optins, I
selected updates to be downloaded and then notified they are ready to
be
installed. The update website states the same; so I know both sides are
in
check.

My problem is as follows: the yellow security shield icon comes up in
the
taskbar stating that it is downloading updates. The problem is that the
downloading is constantly freezing at different points while I am
online.
It
is currently stuck at 67% complete and has been so for the past hour.
It
was
stuck at 56% complete before I shut down last night and went to bed.
Any
assistance would be greatly appreciated and thank you in advance.

FYI... Did not have this problem before SP2.
--
Richard Quartararo






 




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