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#1
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Need help with not being able to start certain services
Hello,
I've recently noticed that I'm unable to access my Windows Security Service and the Windows Firewall ICS. I first noticed this right after an interruption in my F-secure Anti-Virus service. Because of a date discrepency in Windows ( after having a new motherboard installed into my Dell Optiplex GX270), my F-secure software thought that my subscription had expired when I corrected the date and time function, so it (F-secure) quit running temporarily. I don't know if the two are related, but I have heard that uninstallation of anti-virus software sometimes can have adverse effects on a system. I've got my f-secure and time/date fuction straightened out, but now I've got this problem with not being able to start certain services ( my Executive Diskeeper as well, although that's been going on for a while). When I go into "Services" and try to start the Win Seurity Center service I get, "Could not start the Security Center service on Local Computer. Error 1068: The dependency service group failed to start. When I go into "Properties/ Dependencies" I get, "Win 32: The dependency service does not exist or has been marked for deletion". I get the same thing for the Windows Firewall/ICS service. When I try to start the Diskeeper Service I just get, "Error 1062: The service has not been started", and then the same " depency service does not exist or is marked for deletion". I also went into "Group Policy/Computer Config/Admin Templates/Windows Components/Security Center" and enabled the Security Center from there (was not configured), but this didn't fix it either. Then, I went to the Event Viewer to see if I could find anything and it was totally blank. I got a message saying, "unable to complete the operation on 'system'. The interface is unknown". I got the same under "application" and "security" as well. Isn't Event Viewer listed with the other services also? If it is I couldn't even find it in the list of services to try and turn it on. Looking on this newsgroup for answers, I found that some people with a similar problem were able to fix it by entering "netsh winsock reset catalog" in the cmd.exe. I tried this and, although the winsock catalog was sucessfully reset, I got this warning: "Could not obtain host information from machine. Some commands may not be available. The dependency service does not exist or has been marked for deletion". I restarted, but, unfortunately, this didn't solve the probem. I would greatly appreciate any suggestions concerning this problem. You can probably tell that I don't know much about this (services, dependencies, etc.). What I do know I just learned recently trying to fix the problem. I'm sorry if I'm missing something obvious. Thanks P.S My OS is Windows XP Pro service pack 2 |
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#2
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Need help with not being able to start certain services
It sounds like you have multiple issues going on that are not easy to
troubleshoot. I would suggest that you do an upgrade/repair install to try and fix the problems. See the link below on how to do this by booting from the install disk. You will also need to know the product key for the install disk. Since an upgrade/repair install rolls back and resets a lot of configuration you will need to first install your service pack [if not included on the install disk] and then go to Windows Updates to download and install needed security updates. An upgrade/repair install should preserve your applications and data but it always is best practice to backup your needed data files and you user profile folder under documents and settings to cdrom/DVD for safekeeping. --- Steve http://helpdesk.its.uiowa.edu/window...airinstall.htm "Charles Dodgen" wrote in message ... Hello, I've recently noticed that I'm unable to access my Windows Security Service and the Windows Firewall ICS. I first noticed this right after an interruption in my F-secure Anti-Virus service. Because of a date discrepency in Windows ( after having a new motherboard installed into my Dell Optiplex GX270), my F-secure software thought that my subscription had expired when I corrected the date and time function, so it (F-secure) quit running temporarily. I don't know if the two are related, but I have heard that uninstallation of anti-virus software sometimes can have adverse effects on a system. I've got my f-secure and time/date fuction straightened out, but now I've got this problem with not being able to start certain services ( my Executive Diskeeper as well, although that's been going on for a while). When I go into "Services" and try to start the Win Seurity Center service I get, "Could not start the Security Center service on Local Computer. Error 1068: The dependency service group failed to start. When I go into "Properties/ Dependencies" I get, "Win 32: The dependency service does not exist or has been marked for deletion". I get the same thing for the Windows Firewall/ICS service. When I try to start the Diskeeper Service I just get, "Error 1062: The service has not been started", and then the same " depency service does not exist or is marked for deletion". I also went into "Group Policy/Computer Config/Admin Templates/Windows Components/Security Center" and enabled the Security Center from there (was not configured), but this didn't fix it either. Then, I went to the Event Viewer to see if I could find anything and it was totally blank. I got a message saying, "unable to complete the operation on 'system'. The interface is unknown". I got the same under "application" and "security" as well. Isn't Event Viewer listed with the other services also? If it is I couldn't even find it in the list of services to try and turn it on. Looking on this newsgroup for answers, I found that some people with a similar problem were able to fix it by entering "netsh winsock reset catalog" in the cmd.exe. I tried this and, although the winsock catalog was sucessfully reset, I got this warning: "Could not obtain host information from machine. Some commands may not be available. The dependency service does not exist or has been marked for deletion". I restarted, but, unfortunately, this didn't solve the probem. I would greatly appreciate any suggestions concerning this problem. You can probably tell that I don't know much about this (services, dependencies, etc.). What I do know I just learned recently trying to fix the problem. I'm sorry if I'm missing something obvious. Thanks P.S My OS is Windows XP Pro service pack 2 |
#3
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Need help with not being able to start certain services
Steven,
Thanks for taking the time to reply and your suggestion. It does seem that the more I look, the more things I find acting funny. I'll give the repair install a try. Thanks again, Charles "Steven L Umbach" wrote: It sounds like you have multiple issues going on that are not easy to troubleshoot. I would suggest that you do an upgrade/repair install to try and fix the problems. See the link below on how to do this by booting from the install disk. You will also need to know the product key for the install disk. Since an upgrade/repair install rolls back and resets a lot of configuration you will need to first install your service pack [if not included on the install disk] and then go to Windows Updates to download and install needed security updates. An upgrade/repair install should preserve your applications and data but it always is best practice to backup your needed data files and you user profile folder under documents and settings to cdrom/DVD for safekeeping. --- Steve http://helpdesk.its.uiowa.edu/window...airinstall.htm "Charles Dodgen" wrote in message ... Hello, I've recently noticed that I'm unable to access my Windows Security Service and the Windows Firewall ICS. I first noticed this right after an interruption in my F-secure Anti-Virus service. Because of a date discrepency in Windows ( after having a new motherboard installed into my Dell Optiplex GX270), my F-secure software thought that my subscription had expired when I corrected the date and time function, so it (F-secure) quit running temporarily. I don't know if the two are related, but I have heard that uninstallation of anti-virus software sometimes can have adverse effects on a system. I've got my f-secure and time/date fuction straightened out, but now I've got this problem with not being able to start certain services ( my Executive Diskeeper as well, although that's been going on for a while). When I go into "Services" and try to start the Win Seurity Center service I get, "Could not start the Security Center service on Local Computer. Error 1068: The dependency service group failed to start. When I go into "Properties/ Dependencies" I get, "Win 32: The dependency service does not exist or has been marked for deletion". I get the same thing for the Windows Firewall/ICS service. When I try to start the Diskeeper Service I just get, "Error 1062: The service has not been started", and then the same " depency service does not exist or is marked for deletion". I also went into "Group Policy/Computer Config/Admin Templates/Windows Components/Security Center" and enabled the Security Center from there (was not configured), but this didn't fix it either. Then, I went to the Event Viewer to see if I could find anything and it was totally blank. I got a message saying, "unable to complete the operation on 'system'. The interface is unknown". I got the same under "application" and "security" as well. Isn't Event Viewer listed with the other services also? If it is I couldn't even find it in the list of services to try and turn it on. Looking on this newsgroup for answers, I found that some people with a similar problem were able to fix it by entering "netsh winsock reset catalog" in the cmd.exe. I tried this and, although the winsock catalog was sucessfully reset, I got this warning: "Could not obtain host information from machine. Some commands may not be available. The dependency service does not exist or has been marked for deletion". I restarted, but, unfortunately, this didn't solve the probem. I would greatly appreciate any suggestions concerning this problem. You can probably tell that I don't know much about this (services, dependencies, etc.). What I do know I just learned recently trying to fix the problem. I'm sorry if I'm missing something obvious. Thanks P.S My OS is Windows XP Pro service pack 2 |
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