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#1
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Uninstalling NIS 2006....
If Symantec has any tech support people reading this forum..please
respond. I'll make it brief. My 60 day trial of NIS 2006 through MS is finished, trying to uninstall it. I've used the Symantec program uninstaller, off their website, ran it at least 5 times. Everytime, they said it was successful. In Security Setting in XP, its telling me that Norton Worm Protection is on, and so is NAV, although, according to Symantec, they have been uninstalled 5 times. I deleted all remnant files off the hard drive, went into the registry, did searches on Norton and Symantec keys and registry entries...took me about 45 minutes of searches, and allegedly according to XP all the entries are gone. What do I have to do now? hire a voodoo priestess? I know Norton writes to every single file in your computer, but with "protection" like this....you would think there would be a way to uninstall everything off the drive, without having to reformat. Ideas? I got the priestess on hold in Bimini..... |
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#2
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Uninstalling NIS 2006....
You'd think with all the negatives posted in the Windows XP newsgroups about
Norton removal problems that a symantec rep would be employed fulltime to handle the problems. Since Norton reps don't even hang out in their own support area, I'm certain you won't see them here. But, you can try the http://www.symantec.com/techsupp/ "Rick" wrote in message oups.com... If Symantec has any tech support people reading this forum..please respond. I'll make it brief. My 60 day trial of NIS 2006 through MS is finished, trying to uninstall it. I've used the Symantec program uninstaller, off their website, ran it at least 5 times. Everytime, they said it was successful. In Security Setting in XP, its telling me that Norton Worm Protection is on, and so is NAV, although, according to Symantec, they have been uninstalled 5 times. I deleted all remnant files off the hard drive, went into the registry, did searches on Norton and Symantec keys and registry entries...took me about 45 minutes of searches, and allegedly according to XP all the entries are gone. What do I have to do now? hire a voodoo priestess? I know Norton writes to every single file in your computer, but with "protection" like this....you would think there would be a way to uninstall everything off the drive, without having to reformat. Ideas? I got the priestess on hold in Bimini..... |
#3
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Uninstalling NIS 2006....
Tom Willett wrote:
You'd think with all the negatives posted in the Windows XP newsgroups about Norton removal problems that a symantec rep would be employed fulltime to handle the problems. I think that their decisions are driven by their sales results, not by reports of problems. And since their sales results are driven by their advertising, not by reports of problems in the newsgroups (which have a tiny audience compared to their advertising), it's just not something they're interesting in spending money on. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup |
#4
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Uninstalling NIS 2006....
Have you tried SERVICE.MSC, and see if there are any remnants left there?
Also, a hidden device maybe loaded. Open Control Panel | System | Hardware | Device Manager View | Show Hidden Devices Look thru the list, right click on each item and check what driver it is and who it belongs to. Also, use AutoRuns from www.sysinternals.com and look under Winlogin tab. See if they added anything there. "Rick" wrote in message oups.com... If Symantec has any tech support people reading this forum..please respond. I'll make it brief. My 60 day trial of NIS 2006 through MS is finished, trying to uninstall it. I've used the Symantec program uninstaller, off their website, ran it at least 5 times. Everytime, they said it was successful. In Security Setting in XP, its telling me that Norton Worm Protection is on, and so is NAV, although, according to Symantec, they have been uninstalled 5 times. I deleted all remnant files off the hard drive, went into the registry, did searches on Norton and Symantec keys and registry entries...took me about 45 minutes of searches, and allegedly according to XP all the entries are gone. What do I have to do now? hire a voodoo priestess? I know Norton writes to every single file in your computer, but with "protection" like this....you would think there would be a way to uninstall everything off the drive, without having to reformat. Ideas? I got the priestess on hold in Bimini..... |
#5
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Uninstalling NIS 2006....
Number 1: Thanks Tom and Ken and New Science...I appreciate the
replies... The only thing i can think of doing that I cant seem to get rid of...is Symantec Core LC.....I checked services...turned it off....and the only place I can find it, is in the registry...and it won't let me delete the registry keys. I cant think of anything I didnt do...to be honest...everything I did previously, I did again today..and thats the only thing left on my system Symantec or Norton oriented. And again, thanks for the help. NewScience wrote: Have you tried SERVICE.MSC, and see if there are any remnants left there? Also, a hidden device maybe loaded. Open Control Panel | System | Hardware | Device Manager View | Show Hidden Devices Look thru the list, right click on each item and check what driver it is and who it belongs to. Also, use AutoRuns from www.sysinternals.com and look under Winlogin tab. See if they added anything there. "Rick" wrote in message oups.com... If Symantec has any tech support people reading this forum..please respond. I'll make it brief. My 60 day trial of NIS 2006 through MS is finished, trying to uninstall it. I've used the Symantec program uninstaller, off their website, ran it at least 5 times. Everytime, they said it was successful. In Security Setting in XP, its telling me that Norton Worm Protection is on, and so is NAV, although, according to Symantec, they have been uninstalled 5 times. I deleted all remnant files off the hard drive, went into the registry, did searches on Norton and Symantec keys and registry entries...took me about 45 minutes of searches, and allegedly according to XP all the entries are gone. What do I have to do now? hire a voodoo priestess? I know Norton writes to every single file in your computer, but with "protection" like this....you would think there would be a way to uninstall everything off the drive, without having to reformat. Ideas? I got the priestess on hold in Bimini..... |
#6
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Uninstalling NIS 2006....
Rick wrote:
Number 1: Thanks Tom and Ken and New Science...I appreciate the replies... The only thing i can think of doing that I cant seem to get rid of...is Symantec Core LC.....I checked services...turned it off....and the only place I can find it, is in the registry...and it won't let me delete the registry keys. I cant think of anything I didnt do...to be honest...everything I did previously, I did again today..and thats the only thing left on my system Symantec or Norton oriented. And again, thanks for the help. You can delete the keys in the registry if you right-click on them and take ownership. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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