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Printer Driver will not stay installed - asks to install immediately after installing when clicking on printer properties.
wrote in message ps.com... On Apr 2, 4:33 pm, wrote: On Apr 2, 3:50 pm, wrote: On Apr 2, 3:24 pm, "Paul Baker [MVP, Windows - SDK]" wrote: You might want to see what Tom has to say before doing something drastic. I imagine he had a next step in mind depending on the results. My own thinking is that if you installed the driver "cleanly" in this way and it's still doing it, the driver installation may just be defective. Reinstalling Windows would not correct that. It would be interesting to look at the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments registry key after the driver is allegedly installed. Paul wrote in message oups.com... On Apr 2, 11:29 am, "Tom Ferguson" wrote: On the affected workstation: Delete every printer driver installed. See this web site-http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm Navigate to the Windows spool\printers directory and delete every file found there. The default spool directory is drive\windows\System32\spool\printers Install the printer driver locally connected to File. Try printing. Tom MSMVP Windows Shell\User wrote in message groups.com... I tried printing to file and I get the error message "Unable to access printer" Thanks. On Mar 31, 9:50 am, "Tom Ferguson" wrote: At the time the network printer is not available, are other network functions OK? If you you have the driver installed locally, change the port to "File" and try printing. Then change back to the network port and try printing. Let us know. Tom MSMVP Windows shell/User wrote in message groups.com... On Mar 30, 12:27 pm, wrote: On Mar 30, 11:20 am, "Alan Morris [MSFT]" wrote: Try installing the driver locally, then making the connection. It sounds like not all the require files are getting to the client machine. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base hehttp://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. wrote in message oups.com... Thanks for your help, but this is a network printer shared by the server. It does not show a New Hardware Wizard. On Mar 30, 1:42 am, "Cari \(MS-MVP\)" wrote: See:http://support.microsoft.com/default...b;en-us;298370 -- Cari (MS-MVP) Windows Technologies - Printing & Imaginghttp://www.coribright.com/windows wrote in message groups.com... I have a network Dell M5200nprinterinstalled. I only have this problem with one workstation. When I try to print to the Dell it says printerisnotinstalled. I go to Printers and right click on the printerand click on properties. Immediately a dialog box comes up that says theprinterdriverisnotinstalledand asks me if I want to install it. If I click yes I can install it. I go through the install and select the correctprinterdriverand then finish. The same thing happens! I am unable to print to theprinter. I have tried installing a generic HPdriverand I get the same result. I fixed the problem once by doing a System Restore this morning. I thought I was out of the woods, but the problem reappeared and I do notknow what to do. As I said before, this is the only workstation with this problem. It is able to print to other printers. Any Suggestions? Thanks in advance for your help! I have also tried that, but the same thing happens. But, It seems to have "magically" fixed itself. This has happened before though and then it randomly has the problem again. Hopefully the problem doesn't come back, but if it does I'll let you know. Well it is broke again! I don't know what to do. This is almost a clean install. I just wiped the hard drive and reinstalled Win XP Pro 1 1/2 weeks ago. Any other suggestions? Thanks. Well, I'm going to reinstall Windows because that didn't seem to help at all. I just hope the problem doesn't reoccur again! I'll let you know. Thanks for the help! Yes, I agree. However, I have never had a problem with this printer driver before. I found a work around that was truly much simpler than trying to go through hours of work. We just had a person leave that had basically the same machine as the one that I am having the problem with so I switched them. Now the person who had the problem can print just fine and I can use her PC somewhere else that doesn't have to print to the Dell. Thanks for all of your help. I agree it would be nice to figure out what the problem is and fix it, but it isn't worth all the time and effort trying to get it to work. I've already wasted enough of my and her time trying to fix it. For an odd twist, the computer I just gave her has done the same thing. There are two other people connected and printing to this printer and have not experienced this problem whatsoever. I have no idea what to do now. Does this narrow down the problem for anyone? Thanks Well I think I found a way around it that seems to work. I went on the server and went to Add a Printer. I then chose the printer port to point to the printer I want to print to and then I used an HP 8100 print driver. I then added that printer to the client computer and it seems to be working correctly for now. The Dell doesn't really have any special features that can be used with its own driver so I don't think I'm sacrificing much. I'll let you all know if there are any updates. Interesting. And yet doing that with the "correct" printer driver does not work. Hope it keeps working. Tom MSMVP Windows Shell/User |
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