kb925902 breaks Savin LAN-fax driver

Good afternoon.
Please let me know if this is not the appropriate group for this
question.
Thanks in advance...

The latest update (http://support.microsoft.com/?kbid=925902) seems to
have broken our Savin LAN-fax driver. Any user that attempts to print
or send gets bluescreened. There is a hotfix for a known dll issue
(http://support.microsoft.com/kb/935448/). I downloaded that and
installed it after re-installing the original update. It did not solve
the problem.

Any thoughts?

the Graphics team that provided the fix is investigating this.

thanks

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

wrote in message
ups.com...
Good afternoon.
Please let me know if this is not the appropriate group for this
question.
Thanks in advance...

The latest update (http://support.microsoft.com/?kbid=925902) seems to
have broken our Savin LAN-fax driver. Any user that attempts to print
or send gets bluescreened. There is a hotfix for a known dll issue
(http://support.microsoft.com/kb/935448/). I downloaded that and
installed it after re-installing the original update. It did not solve
the problem.

Any thoughts?

On Apr 6, 6:41 pm, "Alan Morris [MSFT]"
wrote:
the Graphics team that provided the fix is investigating this.

thanks

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base hehttp://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

wrote in message

ups.com...



Good afternoon.
Please let me know if this is not the appropriate group for this
question.
Thanks in advance...

The latest update (http://support.microsoft.com/?kbid=925902) seems to
have broken our Savin LAN-fax driver. Any user that attempts to print
or send gets bluescreened. There is a hotfix for a known dll issue
(http://support.microsoft.com/kb/935448/). I downloaded that and
installed it after re-installing the original update. It did not solve
the problem.

Any thoughts?- Hide quoted text -

- Show quoted text -

Thanks for your reply. Please let me know if I can provide any
additional information.

On Apr 9, 9:24 am, "ATG" wrote:
On Apr 6, 6:41 pm, "Alan Morris [MSFT]"
wrote:





the Graphics team that provided the fix is investigating this.

thanks

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base hehttp://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

wrote in message

oups.com...

Good afternoon.
Please let me know if this is not the appropriate group for this
question.
Thanks in advance...

The latest update (http://support.microsoft.com/?kbid=925902) seems to
have broken our Savin LAN-fax driver. Any user that attempts to print
or send gets bluescreened. There is a hotfix for a known dll issue
(http://support.microsoft.com/kb/935448/). I downloaded that and
installed it after re-installing the original update. It did not solve
the problem.

Any thoughts?- Hide quoted text -

- Show quoted text -

Thanks for your reply. Please let me know if I can provide any
additional information.- Hide quoted text -

- Show quoted text -

I just got a call from my Savin vendor - apparently they (Savin) will
be releasing a new driver on 4/10/07.
Information that was sent to me from
http://savin.custhelp.com/cgi-bin/sa...i=&p_topview=1

Hope this helps!