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** DVD / CD-ROM drive disappeared **



 
 
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Old April 22nd 07, 01:28 AM posted to microsoft.public.windowsxp.basics,microsoft.public.windowsxp.configuration_manage,microsoft.public.windowsxp.customize,microsoft.public.windowsxp.general
John Murphy
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Posts: 3
Default ** DVD / CD-ROM drive disappeared **


GOOD ADVICE for EPSON PRINTER PURCHASERS WHO ARE RUNNING WINDOWS
VISTA!!!!!!!!!!

If you install the drivers from the CD provided, without taking some
precautions, you will have an unpleasant experience the next time you turn on
your computer. You will be unable to access the CD/DVD drive. Its icon will
have disappeared from the COMPUTER window. None of the software that uses it
will be able to find it.

The Arcsoft Photo Impression program interferes with the device driver, and
there is NO way to get the drive back without reinstalling the Windows
Operating System to Factory settings. I kid you not. This is not fun, since
you cannot do a backup because, catch 22, the CD/DVD Rom is what is missing!
Restoring to Factory setting wipes out all programs you have installed, and
all their data.

After going through the process several times, and following the excellent
advice in these pages,I was able to prove to my own satisfaction that it was
the printer software that was the culprit. Restoring the drive didn't solve
the problem, because it only worked when I deleted the printer drivers. I
had the option of having a CD/DVD drive or a printer, but not both. Finally,
I went to the Epson USA website, and found that there are fixes for the
problem.

Select the Drivers option, and download the recommended drivers for your
version of Windows. I am running Windows Vista Home Premium, and chose the
following drivers:
Epson Printer Driver V6.1aA
Epson Easy Print V3.10A
Twain Driver & Epson Scan Utility V2.92A

My experiments have led me to the conclusion that the software that
conflicts (in this case) with the cdrom.sys file is the Arcsoft Photo
Impression software.
If you choose to follow the instructions on the website and install Arcsoft
Photo Impression, you will also want to download the patch for that software,
which is on the same web page. I chose not to do that, and instead of
installing from the CD installed the drivers that I had downloaded, from my
hard drive. I did not install Arcsoft, because I have downloaded Picasa from
the Google World website, which also has a free update of Adobe Reader to
version 8.0. I really like the Picasa, and it is free, also.

I hope this will be helpful to those of you who are having the problem after
installing an Epson Printer. I am using the CX6000, and after doing this
fix, have both printer and CD/DVD Rom.

Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the one
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro ?

Experts, kindly help me.

Regards
Kumaran







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