Media Center Not Working

I running WinXP SP3 and am having this problem with Media Center 2005. When
I try to configure my internet connection this is the message I receive:


CRITICAL PROCESS FAILURE
A critical Media Center process has unexpectedly failed. If problems
persist, please restart your machine and try again, or contact technical
support. Code: 3

I didn't see anything on point on the board and I did a couple of google
searches and there were fixes that spoke to SP3 and Media Center rollup 2
which I don't know how to determine that and .Net Framework 1.1. I did try
those fixes, and was able to reinstall Net Framework, but rollup 2 failed.
And technical support....Dell wants $239 to fix this problem since my 3 year
warranty only covers hardware and no longer covers software and Microsoft
support directs me back to Dell. Talk about a couple of Software Pirates

Anyway, thanks in advance for any suggestions.

dennisd

dennisd wrote:
I running WinXP SP3 and am having this problem with Media Center
2005. When I try to configure my internet connection this is the
message I receive:

CRITICAL PROCESS FAILURE
A critical Media Center process has unexpectedly failed. If problems
persist, please restart your machine and try again, or contact
technical support. Code: 3

I didn't see anything on point on the board and I did a couple of
google searches and there were fixes that spoke to SP3 and Media
Center rollup 2 which I don't know how to determine that and .Net
Framework 1.1. I did try those fixes, and was able to reinstall Net
Framework, but rollup 2 failed. And technical support....Dell wants
$239 to fix this problem since my 3 year warranty only covers
hardware and no longer covers software and Microsoft support
directs me back to Dell. Talk about a couple of Software Pirates
Anyway, thanks in advance for any suggestions.

Do one last backup and restore to factory defaults (format and install the
OS and applications clean.)

Obtain/install all Windows updates.

Obtain and utilize a decent antivirus software (Avira is a nice one, eSet
NOD32 (AV Only) also.)

Restore your files/emails/contacts/pictures/music from backup.

It's likely what Dell would do if you paid them, excluding any concern about
your stuff.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Thanks for the response, however, I knew that I could reinstall everything
and all the sins of the past would go away, but that isn't what I want to
do. From what I read, one of the upgrades, I think it was the MCE rollup 2
overwrote a newer version of a critical .dll of .Net Framework or viceversa
unless the two upgrades were installed in a particular order.

Incidentally, this in my opinion should be the same as a factory recall; I
don't think that the consumer should be asked to pay for the cost to fix
this since it was caused by the software vendor. Where is this going to end;
next thing you know the vendor's will be sabotaging their own products in
order to create revenue streams from kickbacks from hardware vendors.

Thanks for you help just the same!



"Shenan Stanley" wrote in message
...
dennisd wrote:
I running WinXP SP3 and am having this problem with Media Center
2005. When I try to configure my internet connection this is the
message I receive:

CRITICAL PROCESS FAILURE
A critical Media Center process has unexpectedly failed. If problems
persist, please restart your machine and try again, or contact
technical support. Code: 3

I didn't see anything on point on the board and I did a couple of
google searches and there were fixes that spoke to SP3 and Media
Center rollup 2 which I don't know how to determine that and .Net
Framework 1.1. I did try those fixes, and was able to reinstall Net
Framework, but rollup 2 failed. And technical support....Dell wants
$239 to fix this problem since my 3 year warranty only covers
hardware and no longer covers software and Microsoft support
directs me back to Dell. Talk about a couple of Software Pirates
Anyway, thanks in advance for any suggestions.

Do one last backup and restore to factory defaults (format and install the
OS and applications clean.)

Obtain/install all Windows updates.

Obtain and utilize a decent antivirus software (Avira is a nice one, eSet
NOD32 (AV Only) also.)

Restore your files/emails/contacts/pictures/music from backup.

It's likely what Dell would do if you paid them, excluding any concern
about your stuff.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html