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#1
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HELP! can't get to the web
Home XP. We have 5 windows users, but as of yesterday
only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" |
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#2
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HELP! can't get to the web
The error is probably part of the spyware you removed but probably not what
is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" |
#3
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HELP! can't get to the web
Thanks for your kind reply...
I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
#4
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HELP! can't get to the web
Thanks for your kind reply...
I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
#5
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HELP! can't get to the web
Thanks for your kind reply...
I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
#6
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HELP! can't get to the web
Are the lights on your NIC lit? Since you lost all these machines at once I
wonder if they are hook up to the same hub and if something has gone wrong there. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Thanks for your kind reply... I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
#7
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HELP! can't get to the web
Thanks for your kind reply...
I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
#8
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HELP! can't get to the web
Are the lights on your NIC lit? Since you lost all these machines at once I
wonder if they are hook up to the same hub and if something has gone wrong there. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Thanks for your kind reply... I get a message that reads: "No operation can be performed on Local Area Connection while it has its media disconnected" -----Original Message----- The error is probably part of the spyware you removed but probably not what is keeping you from connecting. What happens if you type "ipconfig /renew" at a command prompt. -- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "maynard" wrote in message ... Home XP. We have 5 windows users, but as of yesterday only one of us can access the internet. The one that can is an administrator and has access in both IE and Netscape. The other 4 get a 'file can't be found' notice. Some of the other 4 may also be administrators(?). We recently cleared out a bunch of spyware (Ad destroyer, virtual bouncer, and a search toolbar) using Spybot. The same thing occurs in both IE and Netscape. Symantic & Spybot show I'm clean. Why why why? I did see one Rundll error, but it has not reappeared and I have no idea if it is crelated. RUNDLL An exception has occurred while trying to run "C:\WINDOWS/system32/msg121.cyp.dll",UMonitor" . |
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