If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Norton Antivirus 2007
Hello,
I was wondering if anyone could help with some issues I have with Norton. First, it is correctly installed and working on the administrators section of the computer, but for anyone with limited access it says there is a subscription problem. Does anyone know how to fix this? I contacted Norton and they said it was a windows issue. Also, when I had Norton 2006 weekly scans were sufficient, now every few days the ! sign comes up and says I need a Virus and Spyware scan, is this normal/how do you set automatic quick scans? Thanks for your time. |
Ads |
#2
|
|||
|
|||
Norton Antivirus 2007
Uninstall Norton, get a refund, and get a better product (NOT MacAfee), your
problems are just getting started, AVG and Avast come to mind as good (and free) replacements. -- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 __________________________________________________ _______________________________ "boom11" wrote in message ... Hello, I was wondering if anyone could help with some issues I have with Norton. First, it is correctly installed and working on the administrators section of the computer, but for anyone with limited access it says there is a subscription problem. Does anyone know how to fix this? I contacted Norton and they said it was a windows issue. Also, when I had Norton 2006 weekly scans were sufficient, now every few days the ! sign comes up and says I need a Virus and Spyware scan, is this normal/how do you set automatic quick scans? Thanks for your time. |
#3
|
|||
|
|||
Norton Antivirus 2007
boom11 wrote:
Hello, I was wondering if anyone could help with some issues I have with Norton. First, it is correctly installed and working on the administrators section of the computer, but for anyone with limited access it says there is a subscription problem. Does anyone know how to fix this? I contacted Norton and they said it was a windows issue. Also, when I had Norton 2006 weekly scans were sufficient, now every few days the ! sign comes up and says I need a Virus and Spyware scan, is this normal/how do you set automatic quick scans? Are you sure the notice is coming from Norton? It sounds as though you may have picked up one of the Smitfraud variants and it has possibly broken your Norton. Take a look here and go through at least some of the malware removal steps. http://www.elephantboycomputers.com/...moving_Malware If the notice is not coming from Norton (which means that it is malware), see if removal instructions for the specific program are he http://www.bleepingcomputer.com/forums/forum55.html If the machine is clean, uninstall Norton completely and replace it with a better, less invasive program such as NOD32, Kaspersky, or Avast (free). The Windows Firewall is adequate for most people. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#4
|
|||
|
|||
Norton Antivirus 2007
The message is a Norton one as it is in the Norton message box. On the
limited access one it won't allow installing. I believe there is a Windows configuration which should fix this but I'm not sure what it is. "boom11" wrote: Hello, I was wondering if anyone could help with some issues I have with Norton. First, it is correctly installed and working on the administrators section of the computer, but for anyone with limited access it says there is a subscription problem. Does anyone know how to fix this? I contacted Norton and they said it was a windows issue. Also, when I had Norton 2006 weekly scans were sufficient, now every few days the ! sign comes up and says I need a Virus and Spyware scan, is this normal/how do you set automatic quick scans? Thanks for your time. |
#5
|
|||
|
|||
Norton Antivirus 2007
boom11 wrote:
The message is a Norton one as it is in the Norton message box. On the limited access one it won't allow installing. I believe there is a Windows configuration which should fix this but I'm not sure what it is. Sorry, can't help you with Norton since I wouldn't have any of them on my machines. Maybe something here will help: http://www.symantec.com/techsupp/index.html - Symantec tech support http://live-symantec.custhelp.com/cg...duser/live.php - Symantec Live Chat symantec.customerservice.general - Symantec newsgroup http://castlecops.com/f80-Norton_Anti_Virus.html - forum for Symantec products at CastleCops Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
Thread Tools | |
Display Modes | |
|
|