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#1
February 6th 09, 11:13 AM
posted to microsoft.public.windowsxp.network_web
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VPN Issue
Hello,
I hope this is the correct group to ask this question. If not, my apologies. Our Support Desk use various different VPN software to connect to Customers so they can use RDP onto Customer Servers. The VPN software is determined by the Customer not us, so we have lots of different VPN Client software installed. When they have the VPN software installed onto their persnal macines, quite often, they lose local LAN for the duration of the VPN session. To try to get around this, we have put the software onto several XP PC's which they then RDP onto, establish a VPN session to the customer from the second machine, then RDP from that machine to the clients Servers. Most of the time this works fairly well. However they are finding that sometimes, when they establish the VPN connection, they lose the RDP session onto the spare XP machine. The VPN Session is disconnecting them from the Local LAN. I believe that this is due to settings on the remote Firewall. Is this true? The quirk is that using the latest Cisco VPN client, some customers connections work without disconnecting them from the local LAN, whilst others disconnect them. If they were to go and sit at the spare XP machine, they would be fine. However, they are then unable to update the Call Management Database software and view their email. Quite often getting details of a call during a session to the clients Server is a requirement. This doesn't appear to be a problem with IP range matching ours. The remote LAN range is different to ours every time I have checked. My question is this. Is there any way for me to force the XP machine with the VPN software on it to stay connected to the local LAN all the time during a VPN session? Many Thanks John 
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#2
February 6th 09, 03:22 PM
posted to microsoft.public.windowsxp.network_web
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VPN Issue
On Feb 6, 11:13*am, "Big John" wrote:
Hello, I hope this is the correct group to ask this question. If not, my apologies. Our Support Desk use various different VPN software to connect to Customers so they can use RDP onto Customer Servers. The VPN software is determined by the Customer not us, so we have lots of different VPN Client software installed. When they have the VPN software installed onto their persnal macines, quite often, they lose local LAN for the duration of the VPN session. To try to get around this, we have put the software onto several XP PC's which they then RDP onto, establish a VPN session to the customer from the second machine, then RDP from that machine to the clients Servers. Most of the time this works fairly well. However they are finding that sometimes, when they establish the VPN connection, they lose the RDP session onto the spare XP machine. The VPN Session is disconnecting them from the Local LAN. I believe that this is due to settings on the remote Firewall. Is this true? The quirk is that using the latest Cisco VPN client, some customers connections work without disconnecting them from the local LAN, whilst others disconnect them. If they were to go and sit at the spare XP machine, they would be fine. However, they are then unable to update the Call Management Database *software and view their email. Quite often getting details of a call during a session to the clients Server is a requirement.. This doesn't appear to be a problem with IP range matching ours. The remote LAN range is different to ours every time I have checked. My question is this. Is there any way for me to force the XP machine with the VPN software on it to stay connected to the local LAN all the time during a VPN session? Many Thanks John Answered in a different newsgroup.
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#3
February 6th 09, 03:22 PM
posted to microsoft.public.windowsxp.network_web
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VPN Issue
On Feb 6, 11:13*am, "Big John" wrote:
Hello, I hope this is the correct group to ask this question. If not, my apologies. Our Support Desk use various different VPN software to connect to Customers so they can use RDP onto Customer Servers. The VPN software is determined by the Customer not us, so we have lots of different VPN Client software installed. When they have the VPN software installed onto their persnal macines, quite often, they lose local LAN for the duration of the VPN session. To try to get around this, we have put the software onto several XP PC's which they then RDP onto, establish a VPN session to the customer from the second machine, then RDP from that machine to the clients Servers. Most of the time this works fairly well. However they are finding that sometimes, when they establish the VPN connection, they lose the RDP session onto the spare XP machine. The VPN Session is disconnecting them from the Local LAN. I believe that this is due to settings on the remote Firewall. Is this true? The quirk is that using the latest Cisco VPN client, some customers connections work without disconnecting them from the local LAN, whilst others disconnect them. If they were to go and sit at the spare XP machine, they would be fine. However, they are then unable to update the Call Management Database *software and view their email. Quite often getting details of a call during a session to the clients Server is a requirement.. This doesn't appear to be a problem with IP range matching ours. The remote LAN range is different to ours every time I have checked. My question is this. Is there any way for me to force the XP machine with the VPN software on it to stay connected to the local LAN all the time during a VPN session? Many Thanks John Answered in a different newsgroup.
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