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#1
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XP intermittant boot on portable
Hi,
I am trying to helps a friend get her portable running reliably. She has XP home on a portable and runs without the battery installed (it dies a few years ago). I cleaned up the machine the other day and it seemed to run OK. From time to time she starts up the machine and after the manufactures welcome screen (in BIOS?) it just stops booting at a black screen. I suppose it is not even starting the boot process so it could be hardware or software, but it only happens occasionaly. After turning off and re starting she gets the usual balck screen saying it did was not shut down correctly and offering safe mode etc. But upon re starting she gets no problems or corruption. ( I am living in France so it is a french PC with XP in French - great fun) Ideas please. Cheers, Dave. |
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#2
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XP intermittant boot on portable
Squeezy99 wrote:
I am trying to helps a friend get her portable running reliably. She has XP home on a portable and runs without the battery installed (it dies a few years ago). I cleaned up the machine the other day and it seemed to run OK. From time to time she starts up the machine and after the manufactures welcome screen (in BIOS?) it just stops booting at a black screen. I suppose it is not even starting the boot process so it could be hardware or software, but it only happens occasionaly. After turning off and re starting she gets the usual balck screen saying it did was not shut down correctly and offering safe mode etc. But upon re starting she gets no problems or corruption. ( I am living in France so it is a french PC with XP in French - great fun) Ideas please. You already said it - hardware. To be honest if your friend plans on keeping this laptop for much longer - they should purchase a replacement battery for it. Some of the issues laptops have can go away with a new battery - and given your friend runs without any at all - who knows what all it might help with. Otherwise - it could be anything else too. Video device dying, memory going bad, hard drive fading, etc. I'd go with *power* first and get that battery replacement. Most are under $100 U.S. although some get between that and $200 U.S. - conversion I will leave to you. :-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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XP intermittant boot on portable
"Shenan Stanley" wrote in message ... Squeezy99 wrote: I am trying to helps a friend get her portable running reliably. She has XP home on a portable and runs without the battery installed (it dies a few years ago). I cleaned up the machine the other day and it seemed to run OK. From time to time she starts up the machine and after the manufactures welcome screen (in BIOS?) it just stops booting at a black screen. I suppose it is not even starting the boot process so it could be hardware or software, but it only happens occasionaly. After turning off and re starting she gets the usual balck screen saying it did was not shut down correctly and offering safe mode etc. But upon re starting she gets no problems or corruption. ( I am living in France so it is a french PC with XP in French - great fun) Ideas please. You already said it - hardware. To be honest if your friend plans on keeping this laptop for much longer - they should purchase a replacement battery for it. Some of the issues laptops have can go away with a new battery - and given your friend runs without any at all - who knows what all it might help with. Otherwise - it could be anything else too. Video device dying, memory going bad, hard drive fading, etc. I'd go with *power* first and get that battery replacement. Most are under $100 U.S. although some get between that and $200 U.S. - conversion I will leave to you. :-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html Many thanks, I will give it the once over and re seat memory etc then take it from there. Regards, Dave |
#4
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XP intermittant boot on portable
Squeezy99 wrote:
Hi, I am trying to help a friend get her portable running reliably. She has XP Home on a portable and runs without the battery installed (it died a few years ago). I cleaned up the machine the other day and it seemed to run OK. From time to time, she starts up the machine and after the manufacturer welcome screen (in BIOS?) it just stops booting at a black screen. I suppose it is not even starting the boot process so it could be hardware or software, but it only happens occasionally. After turning off and re- starting, she gets the usual black screen saying it was not shut down correctly and offering safe mode, etc. But upon re-starting, she gets no problems or corruption. (I am living in France so it is a French PC with XP in French - great fun) Ideas please? Cheers, Dave. A couple of years ago, I read of a similar problem where the hard drive hadn't completely got up to speed, so there were similar errors. That could explain why it then works upon reboot. Look in the BIOS for an option to delay hard drive detection. If found, try a two-second delay. -- Joe =o) |
#5
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XP intermittant boot on portable
Thanks,
could be the answer. I will try firdt. Regards, Dave "Elmo" wrote in message ... Squeezy99 wrote: Hi, I am trying to help a friend get her portable running reliably. She has XP Home on a portable and runs without the battery installed (it died a few years ago). I cleaned up the machine the other day and it seemed to run OK. From time to time, she starts up the machine and after the manufacturer welcome screen (in BIOS?) it just stops booting at a black screen. I suppose it is not even starting the boot process so it could be hardware or software, but it only happens occasionally. After turning off and re- starting, she gets the usual black screen saying it was not shut down correctly and offering safe mode, etc. But upon re-starting, she gets no problems or corruption. (I am living in France so it is a French PC with XP in French - great fun) Ideas please? Cheers, Dave. A couple of years ago, I read of a similar problem where the hard drive hadn't completely got up to speed, so there were similar errors. That could explain why it then works upon reboot. Look in the BIOS for an option to delay hard drive detection. If found, try a two-second delay. -- Joe =o) |
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