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#1
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How to get rid of hard to eliminate virus
I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pa
ges from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has elimina ted alot of malware. Any ideas? |
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#2
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How to get rid of hard to eliminate virus
John;
If you had a lot of viruses and eliminated them, it is possible the damage is still there just like after a tornado is gone. Check for damaged and missing system files: Start/Run Type "sfc /scannow" ENTER Have Windows XP CD available. To help prevent this in the futu http://www3.telus.net/dandemar/Security.htm -- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/p...oups/setup.asp http://dts-l.org/index.html "John M" wrote in message ... I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pages from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has eliminated alot of malware. Any ideas? |
#3
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How to get rid of hard to eliminate virus
John M wrote:
I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pages from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has eliminated alot of malware. Any ideas? After following Mr. Jones' sage advice, I'd also suggest downloading and running RegCleaner from: http://freeware4u.com/modules/mydown...ile.php?lid=49 HTH, okg |
#4
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How to get rid of hard to eliminate virus
Thanks for the suggestions. I will give them a try.
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#5
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How to get rid of hard to eliminate virus
John M wrote:
I think I have a stubborn virus that I can't get rid of. When I try to open certain specific internet pages I get the error message that explorer has encountered a problem and must shut down, do I want to send and error report. I can access these same pages from another computer but I always get this error message from my computer. I have Mcafee antivirus and I have run a scan from Trendmicro Housecall which eliminated many viruses but didn't correct this problem. I also have Spyhunter which has elimi nated alot of malware. Any ideas? You might think of doing a clean install. This is a 100% guarantee solution. In less than 1 hour you have a clean lean machine. And how much time have you wasted already? :-) |
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