Router / Modem TCP/IP not responding

On Mon, 5 Apr 2004 00:56:38 -0700, wrote:

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

Hi Jorgan,

Glad to help.

An integrated product like McAfee AntiVirus and McAfee Firewall probably has
hooks between the two products, so I guess it's not impossible that one would
cause problems with the other. Good job on trying such a long shot, glad it
worked out. I'll note this solution for future advice.

Thanks for letting us know what the problem was.

On Mon, 5 Apr 2004 00:56:38 -0700, wrote:

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

Hi Jorgan,

Glad to help.

An integrated product like McAfee AntiVirus and McAfee Firewall probably has
hooks between the two products, so I guess it's not impossible that one would
cause problems with the other. Good job on trying such a long shot, glad it
worked out. I'll note this solution for future advice.

Thanks for letting us know what the problem was.

-----Original Message-----
On Fri, 2 Apr 2004 03:25:17 -0800, "Jorgan"
wrote:

SNIP

Chuck,

Owner is the XP comp, and the detail shown under that
heading never seems to change. the items under the
second
heading do change and reflect what ever i have entered
into the TCP/Ip setup. if i use the auto select, it
picks
up addresses not relating to 10.0.0.2 (router gateway),
and seems to be very busy on the WAN side of the
modem/router, but the recieve packets remain nill. I'll
get the info over the weekend. Do i have any way of
checking why the 'Node type:' comes up as "unknown"?

Thanxs
jorgan

Jorgan,

OK, let's see what Owner shows for ipconfig when you
enable DHCP on it. That
should tell us where the problem lies anyway. And the
ipconfig for the other
computer will be very useful too.

Node type is a very mysterious setting. Unknown is a
normal value, the only
problematic value would be Point-to-Point. Here's the
official from M$:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;160177

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a
bad thing.
.

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

-----Original Message-----
On Fri, 2 Apr 2004 03:25:17 -0800, "Jorgan"
wrote:

SNIP

Chuck,

Owner is the XP comp, and the detail shown under that
heading never seems to change. the items under the
second
heading do change and reflect what ever i have entered
into the TCP/Ip setup. if i use the auto select, it
picks
up addresses not relating to 10.0.0.2 (router gateway),
and seems to be very busy on the WAN side of the
modem/router, but the recieve packets remain nill. I'll
get the info over the weekend. Do i have any way of
checking why the 'Node type:' comes up as "unknown"?

Thanxs
jorgan

Jorgan,

OK, let's see what Owner shows for ipconfig when you
enable DHCP on it. That
should tell us where the problem lies anyway. And the
ipconfig for the other
computer will be very useful too.

Node type is a very mysterious setting. Unknown is a
normal value, the only
problematic value would be Point-to-Point. Here's the
official from M$:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;160177

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a
bad thing.
.

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

On Mon, 5 Apr 2004 00:56:38 -0700, wrote:

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

Hi Jorgan,

Glad to help.

An integrated product like McAfee AntiVirus and McAfee Firewall probably has
hooks between the two products, so I guess it's not impossible that one would
cause problems with the other. Good job on trying such a long shot, glad it
worked out. I'll note this solution for future advice.

Thanks for letting us know what the problem was.

On Mon, 5 Apr 2004 00:56:38 -0700, wrote:

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

Hi Jorgan,

Glad to help.

An integrated product like McAfee AntiVirus and McAfee Firewall probably has
hooks between the two products, so I guess it's not impossible that one would
cause problems with the other. Good job on trying such a long shot, glad it
worked out. I'll note this solution for future advice.

Thanks for letting us know what the problem was.

-----Original Message-----
On Fri, 2 Apr 2004 03:25:17 -0800, "Jorgan"
wrote:

SNIP

Chuck,

Owner is the XP comp, and the detail shown under that
heading never seems to change. the items under the
second
heading do change and reflect what ever i have entered
into the TCP/Ip setup. if i use the auto select, it
picks
up addresses not relating to 10.0.0.2 (router gateway),
and seems to be very busy on the WAN side of the
modem/router, but the recieve packets remain nill. I'll
get the info over the weekend. Do i have any way of
checking why the 'Node type:' comes up as "unknown"?

Thanxs
jorgan

Jorgan,

OK, let's see what Owner shows for ipconfig when you
enable DHCP on it. That
should tell us where the problem lies anyway. And the
ipconfig for the other
computer will be very useful too.

Node type is a very mysterious setting. Unknown is a
normal value, the only
problematic value would be Point-to-Point. Here's the
official from M$:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;160177

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a
bad thing.
.

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

-----Original Message-----
On Fri, 2 Apr 2004 03:25:17 -0800, "Jorgan"
wrote:

SNIP

Chuck,

Owner is the XP comp, and the detail shown under that
heading never seems to change. the items under the
second
heading do change and reflect what ever i have entered
into the TCP/Ip setup. if i use the auto select, it
picks
up addresses not relating to 10.0.0.2 (router gateway),
and seems to be very busy on the WAN side of the
modem/router, but the recieve packets remain nill. I'll
get the info over the weekend. Do i have any way of
checking why the 'Node type:' comes up as "unknown"?

Thanxs
jorgan

Jorgan,

OK, let's see what Owner shows for ipconfig when you
enable DHCP on it. That
should tell us where the problem lies anyway. And the
ipconfig for the other
computer will be very useful too.

Node type is a very mysterious setting. Unknown is a
normal value, the only
problematic value would be Point-to-Point. Here's the
official from M$:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;160177

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a
bad thing.
.

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

On Mon, 5 Apr 2004 00:56:38 -0700, wrote:

Hi Chuck

Thank for you perseverance, I did uninstall the firewall
but not the virus protection. I have now uninstalled the
virus protection and problem gone. All this struggling!!
And can kick myself. Having said that though now that I
am trying to reinstall just the virus protection, it comes
up with an error but doesn’t tell me what it is and when I
try to update it from the vendor McAfee, it comes up with
another error1 I’ll follow this up with them.

Thanxs again

Hi Jorgan,

Glad to help.

An integrated product like McAfee AntiVirus and McAfee Firewall probably has
hooks between the two products, so I guess it's not impossible that one would
cause problems with the other. Good job on trying such a long shot, glad it
worked out. I'll note this solution for future advice.

Thanks for letting us know what the problem was.