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#1
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Computer will not print
To make a long storey short, my newer Gateway Computer
(16 months old) with Windows XP Home Edition will not print. I've tried 3 different printers with 3 different cables and nothing works. It says it's trying to print offline but according to the properties it is not offline. I try to print again and nothing is in the status area of properties when previously it stated that it was printing offline. Gateway support says I need to re-install Windows. I can't find my Windows XP CD. Gateway says since my warranty has expired I would have to buy another. Yea right I said. Will Microsoft send me another if I already have mine registered with them? How do I get in contact with them?.....Thanks for any help. |
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#2
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Computer will not print
Fishman wrote:
Will Microsoft send me another if I already have mine registered with them? Nope. MS does not, will not and cannot assist with OEM supplied media. As you're out of warranty your only choice is to purchase Windows again. How do I get in contact with them? You don't. They won't help you. See above. Thanks for any help. You're welcome |
#3
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Computer will not print
Do you have the XP driver for your printer installed and if you did was it
installed before the printer was connected? "Fishman" wrote in message ... To make a long storey short, my newer Gateway Computer (16 months old) with Windows XP Home Edition will not print. I've tried 3 different printers with 3 different cables and nothing works. It says it's trying to print offline but according to the properties it is not offline. I try to print again and nothing is in the status area of properties when previously it stated that it was printing offline. Gateway support says I need to re-install Windows. I can't find my Windows XP CD. Gateway says since my warranty has expired I would have to buy another. Yea right I said. Will Microsoft send me another if I already have mine registered with them? How do I get in contact with them?.....Thanks for any help. |
#4
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Computer will not print
What make and model of printer? How are you connecting it to the PC?
Have you tried COMPLETELY uininstalling and reinstalling as per http://www.coribright.com/Windows/Article%20One.htm -- Cari MS-MVP Windows Technologies - Printing/Imaging/Hardware www.coribright.com "Fishman" wrote in message ... To make a long storey short, my newer Gateway Computer (16 months old) with Windows XP Home Edition will not print. I've tried 3 different printers with 3 different cables and nothing works. It says it's trying to print offline but according to the properties it is not offline. I try to print again and nothing is in the status area of properties when previously it stated that it was printing offline. Gateway support says I need to re-install Windows. I can't find my Windows XP CD. Gateway says since my warranty has expired I would have to buy another. Yea right I said. Will Microsoft send me another if I already have mine registered with them? How do I get in contact with them?.....Thanks for any help. |
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